Find Co manager Jobs in Cork, C

Customer Success Manager
Vusion —Cork, County Cork
- Full-time
- Hybrid work
Quick apply
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7d
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Cost Engineer - Life Sciences
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Customer Success Manager
VusionGroup —Cork, County Cork
- Full-time
8d
Engineering Manager - REF: 2536b
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7d
Project Manager Civils
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Supervisor, Wilton S/C, Co. Cork.
Carraig Donn —Cork, County Cork
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9d
KITCHEN TEAM MEMBER
Sprout & Co —Cork, County Cork
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PM Group —Cork, County Cork
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Site Engineer
Greenvolt —Cork, County Cork
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Carpenter
Brosnan Property Solutions —Carrigtwohill, County Cork
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7d

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Customer Success Manager

Vusion
Cork, County Cork

Quick apply

Job details

Full-time
8 days ago

Qualifications

Internet of things

Full job description

Company Description

Are you ready to develop the future of retail?

As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.

VusionGroup is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.

Job Description

We build. We create impact.

Within the CSM department, you will be responsible for managing the services around our IoT & SaaS solutions in collaboration with internal teams and retail sector clients. Your missions will include:

Develop/maintain relationships to position Vusion as key service partner.
Monitoring service commitments: Ensuring that the services provided meet the contractual commitments in terms of support, maintenance, and asset management, in collaboration with stakeholders (support, sales, client project managers, experts, etc.).
Coordinating teams: Working with support teams, client project managers, and other stakeholders to ensure quality service and meet service contract commitments.
Defining SLA/SLR content and implementation: Defining and adjusting service level agreements in consultation with contract stakeholders.
Leading client steering committees: Organizing and leading meetings with clients to discuss performance and possible improvements.
Managing events impacting services: Ensuring that all events that could affect the service contract are taken into account throughout its lifecycle.
Developing improvement plans: Creating continuous improvement plans and associated actions.
Proactively proposing service evolutions: Suggesting proactive service improvements, costing them, and presenting them to the client in collaboration with the Key Account Manager (KAM).
Participating in contract setup and renewal: Actively participating in the setup and renewal of contracts in collaboration with sales and pre-sales teams to provide indicators and information to define the best strategy.

Qualifications

Qualifications we’re looking for.

Proven experience of 2-5 years in the same role of CSM
Ability to understand customer's needs and build trust-based relationships
Client Relationship & Retention: Strong ability to build trust, drive satisfaction, and secure renewals.
Growth Mindset: Skilled at spotting upsell/cross-sell opportunities and partnering with Sales.

Additional Information

We innovate. We help communities thrive.

Vusion has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

We feel supported. You will too.

Vusion is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:

Pay: Competitive pay, shareholder equity and benefits
Schedule: A flexible, hybrid work schedule
Career Growth: E-learning opportunities and workshops, and global mobility potential

Not the right opportunity for you?
Share this job with a friend or search all careers at vusiongroup.com/careers.

Quick apply

Refine Your Search

co manager jobs in cork, c

Customer Success Manager

Senior Estimator

Retail Store Manager

Bar & Restaurant Manager

Maintenance Technician (Electricial)

Project Manager

Property Maintenance Technician

Director of Nurse Education

Housing Officer

Cost Engineer - Life Sciences

Customer Success Manager

Engineering Manager - REF: 2536b

Carpenter/Roofer

Project Manager Civils

Supervisor, Wilton S/C, Co. Cork.

KITCHEN TEAM MEMBER

Qualified Electricians

3D Design Coordinator

Site Engineer

Carpenter

I want to receive the latest job alerts for co manager in cork, c

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