School Engagement Executive
Tyro Technologies Limited —DUBLIN 8, County Dublin
- €30,000–€40,000 a year
- English
- No degree
Sales Administrator
Louis Fitzgerald Group —DUBLIN 1, County Dublin
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick apply
18h
Operations Manager (Insurance & Pensions)
Kota —Dublin, County Dublin
- Full-time
- Hybrid work
- Leadership
8d
Senior Project Manager – Fund Managers
LGT Capital Partners —Dublin, County Dublin
- Full-time
- English
- Analysis skills
- Project management
Senior Vice President, Transfer Agency Oversight
HarbourVest Partners —Dublin, County Dublin
- Bachelor's degree
- No degree
- Leadership
Corporate Governance & Finance Compliance Specialist (EMEA Supply)
Decathlon UK —DUBLIN 11, County Dublin
- €45,000 a year
- Bachelor's degree
- In-person
- Business
- Free parking
- Profit sharing
5d
Business Manager Disability 100435
Health Service Executive —North Dublin, County Dublin
- €61,219–€79,583 a year
- Clinic
- Organisational skills
- Business
3d
Risk Identification Lead Analyst, Senior Vice President
Citi —Dublin, County Dublin
- €109,920–€164,880 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Research
Risk Manager
AECOM —Dublin, County Dublin
- Full-time
- Project management
- SharePoint
Senior Contract Administrator
Turner & Townsend —Dublin, County Dublin
- Full-time
- Contracts
- Annual leave
Quick apply
Project Controls Manager
AECOM —Dublin, County Dublin
- Full-time
- Project management
Group Head of Quality & Patient Safety
Blackrock Health —Dublin, County Dublin
- Full-time
- Management
- Clinic
- Acute care experience
- Employee assistance program
Quick apply
Talent Acquisition Lead - EMEA
Citco —Dublin, County Dublin
- Full-time
- Supervising experience
- Human resources
- Recruiting
2d
Chief Finance Officer
Circle VHA —Dublin, County Dublin
- €85,200–€119,300 a year
- Full-time
- Hybrid work
- Project management
- Leadership
- Communication skills
Quick apply
15h
Jameson Bar Assistant Manager
Sandman Hotel Group —Portmarnock, County Dublin
- Full-time
- Leadership
Transversal Global Process Owner - Exchange Traded Fund
BNP Paribas —Dublin, County Dublin
- Full-time
- Business
- Leadership
- Annual leave
New Business Account Executive (Lithuanian Market)
Revolut —Dublin, County Dublin
- €2,400–€3,400 a month
- Full-time
- Remote
- Sales
- English
- Finance
Sales Executive
The Address Connolly —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply
8d
Sales Executive
Irish Ferries —Dublin, County Dublin
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
8d
Marketing Manager
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- AWS
- Communication skills
10d

I want to receive the latest job alerts for administration executive in dundrum, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

administration executive jobs near dundrum, d

Senior Vice President jobs in Dublin, County Dublin

Marketing Manager jobs in Dublin, County Dublin

Risk Manager jobs in Dublin, County Dublin

Project Manager jobs in Dublin, County Dublin

Chief Financial Officer jobs in Dublin, County Dublin

Pensions Manager jobs in Dublin, County Dublin

Recruiter jobs in Dublin, County Dublin

Sales Executive jobs in Dublin, County Dublin

Account Executive jobs in Dublin, County Dublin

Business Manager jobs in Cork, County Cork

Entry Level Business jobs in Dublin, County Dublin

Business Manager jobs in Athlone, County Westmeath

Business Manager jobs in Dublin, County Dublin

Part Time Manager jobs in Dublin, County Dublin

Senior Analyst jobs in Dublin, County Dublin

Senior Communication jobs in Dublin, County Dublin

Senior Finance Manager jobs in Dublin, County Dublin

Senior Planner jobs in Dublin, County Dublin

Compliance jobs in Cork, County Cork

Compliance Officer jobs in Limerick, County Limerick

School Engagement Executive

Tyro Technologies Limited
DUBLIN 8, County Dublin

Apply Now

Job details

€30,000–€40,000 a year

Qualifications

English

Full job description

Tyro Schools are currently hiring for a School Engagement Executive to join their team.

About The Role:

Tyro is on an exciting journey to revolutionise the systems employed by schools in handling their data, workflows, and student progress. Schools face many challenges today, such as excessive workloads, limited resources, constant changes, and administrative pressures on teachers and staff. However, we firmly believe that there is a more effective approach, one that begins by equipping everyone with the right tools and technology.

We continue to develop a platform that we wholeheartedly believe in. Moreover, we have assembled a diverse team comprising experienced specialists, former educators, and passionate Edtech engineers who are committed to making a positive impact in the field. As a team we previously successfully developed Europe’s leading platform for school administration and timetabling, catering to millions of teachers, students, and parents. Tyro is the next-generation platform with greater ambitions.

Join us to help achieve our goal – enhance the lives of teachers and improve the outcome of millions of students worldwide.

We are hiring School Engagement Executives – to be based in our Dublin office – with strong and proven customer services experience, ideally for a web-based application or in a dynamic startup environment. The School Engagement Executives will build and expand upon our professional and quality support service to all Tyro customer schools and ensure customer satisfaction by meeting or exceeding internal targets and expectations.

Job Description:

Effectively resolve customer enquiries in a considerate, accurate, and timely manner via helpdesk, phone, email, and online chat.
Work alongside other teams to obtain additional information or support and manage customer expectations.
Triage incoming requests and spot trends in customer issues to flag for the wider team.
Compose thoughtful, personalised responses for a variety of customer requests.
Empathise with every aspect of the customer experience, putting customers’ needs first.
Identify, reproduce, and document bugs for our engineering teams.
Work with product and development teams to test new features and bug fixes and surface meaningful customer feedback.
Create and maintain product documentation, application notes, training manuals, and knowledge base libraries as well as ensure the accuracy of our CRM (Hubspot).
Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in documentation.
Conducting training sessions for customers.
Make active contributions to help achieve team goals and successes.

Ideal Candidate:

You are fluent in English and are a strong, confident, and exacting writer.
You care deeply, genuinely, and passionately about customer support and about the role it plays in making a customer-centric team successful.
You have prior experience in a similar role. You know that every bit of work you do makes a real difference in making our customers happy.
You are a self-motivated, proactive team player with innovative ideas to inspire customer adoption.
You know when something is over your head and are not afraid to ask for help. You are skilled at explaining technical problems succinctly and clearly.
You exhibit diplomacy, tact, and poise under pressure when working through customer issues.
You can work with us in our office in Dublin, Ireland.

Nice to Have:

You are familiar with or have previous experience with the Irish Education system.
You have a cúpla focal as Gaeilge.
You have previously worked with customer support for a web-based application or in a dynamic startup environment.

Interview Process:

1st stage interview
2nd stage interview

Tyro is an equal opportunities organisation. Our goal is for Tyro to be a workplace that represents, celebrates, and supports people from all backgrounds, and which gives them the tools they need to thrive – whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.

What we offer:

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work every day. Get in touch to hear about all the benefits available for this role.

€30-€40k salary depending on candidate experience.

About Tyro Schools:

Tyro Schools provides a next-generation student information system (MIS) and timetabling platform for Irish schools, streamlining operations, boosting parent communication, and managing student data with features like real-time attendance, academic tracking, online payments, messaging, and AI-powered timetabling, connecting staff, students, and parents for better engagement and support. Tyro is the new way to manage schools. Powerful, and constantly evolving. Give your staff the tools to better manage students.

Apply Now

Refine Your Search

administration executive jobs in dundrum, d

School Engagement Executive

Sales Administrator

Operations Manager (Insurance & Pensions)

Senior Project Manager – Fund Managers

Senior Vice President, Transfer Agency Oversight

Corporate Governance & Finance Compliance Specialist (EMEA Supply)

Business Manager Disability 100435

Risk Identification Lead Analyst, Senior Vice President

Risk Manager

Senior Contract Administrator

Project Controls Manager

Group Head of Quality & Patient Safety

Talent Acquisition Lead - EMEA

Chief Finance Officer

Jameson Bar Assistant Manager

Transversal Global Process Owner - Exchange Traded Fund

New Business Account Executive (Lithuanian Market)

Sales Executive

Sales Executive

Marketing Manager

I want to receive the latest job alerts for administration executive in dundrum, d

Related Searches

Explore jobs in more locations

About The Role:

Job Description:

Ideal Candidate:

Nice to Have:

Interview Process:

What we offer:

About Tyro Schools:

Jobseeker tools

Employer Tools

Browse

Stay Connected