Find Patient services assistant Jobs in Dublin, D

Patient Services Assistant
Bon Secours Health System Ireland —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
7d
Support Worker Autism A Chara Disability Services SWBLS1007
Health Service Executive —South Dublin, County Dublin
- English
- No degree
- Communication skills
5h
Commercial Assistant
IQVIA —Dublin, County Dublin
- Microsoft Excel
- Sales
- Administrative experience
Staff Nurse – Cardiology
Bon Secours Health System Ireland —Dublin, County Dublin
- Full-time
- IT
- Communication skills
- Nursing
Staff Grade Occupational Therapist
Blackrock Health Blackrock Clinic —Dublin, County Dublin
- Full-time
- Clinic
- Communication skills
- Time management
- Employee assistance program
Quick apply
Dispensing Optician
Specsavers —Santry, County Dublin
- Up to €50,000 a year
- Part-time
- Free parking
Relief Radiographer Assistant - UPMC Sports Surgery Clinic, Dublin
UPMC —Santry, County Dublin
- Clinic
1d
Senior Psychologist in Motor Neurone Disease
Beaumont Hospital —Dublin, County Dublin
- €100,483–€118,111 a year
- Full-time
- Supervising experience
- Communication skills
- Teaching
6d
Staff Nurse: Medical / Surgical
St James's Hospital —DUBLIN 8, County Dublin
- €38,166–€56,592 a year
- English
1d
Clinical Nurse Specialist ;Diabetes
Beacon Hospital —Dublin, County Dublin
- Full-time
- English
- Clinic
- Leadership
Quick apply
Clinical Nurse Manager II: Cancer Nurse Navigator Gynaecology (Irish Cancer Society)
St James's Hospital —DUBLIN 8, County Dublin
- €62,699–€79,227 a year
- English
Senior Expert (Rapid Prototyping)
Novartis —Dublin, County Dublin
- €63,490–€117,910 a year
- Full-time
- Hybrid work
- AI
- Python
Nursing Site Manager
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Full-time
- Management
- Clinic
- IT
- Annual leave
- Employee assistance program
Quick apply
Senior Occupational Therapist
Bartra Healthcare —DUBLIN 5, County Dublin
- €63,279–€67,399 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
Clinical Nurse Manager II: Cancer Nurse Navigator Gynaecology (Irish Cancer Society)
St. James's Hospital —DUBLIN 8, County Dublin
- €62,699–€79,227 a year
- Full-time
- English
Registered Clinical Nurse Specialist (CNS) in Tissue Viability
St. James's Hospital —DUBLIN 8, County Dublin
- €62,699–€79,227 a year
- Part-time
- English
- Nursing
1d
Clinical Nurse Manager II: Cancer Nurse Navigator Head and Neck (Irish Cancer Society)
St James's Hospital —DUBLIN 8, County Dublin
- €62,699–€79,227 a year
- English
Clinical Nurse Specialist - Urology
Blackrock Health Blackrock Clinic —Dublin, County Dublin
- Full-time
- Clinic
- Communication skills
- Nursing
- Employee assistance program
Quick apply
Commercial Financial Accountant
Uniphar Wholesale Limited —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- Communication skills
Quick apply
Clinical Nurse Specialist ;Endocrinology
Beacon Hospital —Dublin, County Dublin
- Full-time
- English
- Clinic
- Leadership
Quick apply

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Patient Services Assistant

Bon Secours Health System Ireland -
Dublin, County Dublin

Apply Now

Job details

Full-time
7 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Office
Administrative experience
Leaving certificate
Typing
Medical terminology
Communication skills

Full job description

Job Title: Patient Services Administrator Grade III

Specified purpose, fixed term Full time contracts

Reports to: In line with the hospital administration governance structure - Patient Access Team Lead, Patient Access Supervisor, Patient Services Manager.

Service Relationship: Patient Services Manager, Patient Access Supervisor, Patient Access Team Lead, Head of Departments.

Job Purpose: To provide a confidential, efficient and effective administrative, secretarial and support service to the Patient Access Departments throughout the hospital and is reflective of an environment where quality, respect, caring and compassion are at the centre of all we do. The fundamental philosophy guiding this position is to promote and preserve the Bon Secours Mission, Values and Ethos.

Key Duties and Responsibilities:

In line with the Bon Secours Health System Code of Conduct, uphold the highest level of professionalism at all times.
Ensure that all hospital patients receive the highest quality priority service at all times i.e. prompt personalised attention.
Using our hospital IT systems, plan, organise and book patient appointments, maximising resources and time slots and ensure a smooth flow of patients throughout our hospital departments.
Accurately register patients on our IT Systems in a timely manner and process appointments/bookings as per departmental protocols.
Accurately admit patients in a timely manner to the hospital administration system when required
Liaise with the various clinics and departments, Consultants, Secretaries, GP’s to ensure effective patient management.
Request Medical Record for patients due for admission, retrieve and collect Medical Records as required.
Communicate with patients in advance of their appointment ensuring they have all necessary information inclusive of appointment details, preparation, cost of exam and payment policy to promote a positive patient experience
Ensuring the update of all patient information on the hospital system
Answer telephone promptly and courteously and communicate queries to the Team Lead/Supervisor and/or Head of Department as required
Deal with Phone/Email/Letter queries or other requests in a timely manner.
Obtain reports from other hospitals or clinics prior to patient attending
Contact GP’s for medication list or notes when required
Send Prescriptions to patient’s pharmacy when required.
Liaise with Consultants’ secretaries and other external hospitals regarding appointments.
Ensure complete and accurate filing of patient notes, observation charts, laboratory reports and all documentation pertaining to patients’ medical record in accordance with the approved format, in preparation for transfer of file to Medical Records.
Ensure follow up filing of tests results following discharge in Medical Records Department if necessary.
Check stock levels of stationery on a continuous basis and re-order stocks from Supplies Department at the scheduled times, ensuring that the Department is adequately stocked with stationery at all times.
Liaise with Admissions/Bed Manager regarding all transfers & discharges after consultation with the CNM/Senior Nursing personnel in charge.
Provide assistance and cover in all areas of the Patient Access Services Department when required.
Ensure validation of insurance cover is secured in advance (at time of appointment) for all scheduled patients.
Facilitate the collection of fees, insurance excess and shortfalls by providing accurate information to patients and/or potential service users.
Ensure all insurance forms are completed and signed at time of admission.
Prepare all invoices and insurance forms for transfer to accounts department in a timely manner (same day).
Liaise with Consultants and/or Accounts personnel to ensure that the data/information on the claim forms is accurate and adequate.
Enter charge codes on hospital administration system and complete data entry for blood tests etc.
Collect fees, insurance excess and shortfalls at point of registration and provide invoice and receipt to patient when required
Where required, provide a secretarial service to Nursing personnel e.g. typing, filing, photocopying, maintaining ward diary, maintaining and updating hard copy and computer files/systems etc.
Assist with receiving patients/visitors to the Department and help process their enquiries.
Comply with Health & Safety Regulations, ensuring safe working practices and a safe working environment.
Implement quality standards ensuring that a quality service is provided all times.
Carry out any other relevant duties that may be assigned from time to time by the Patient Services Manager/ Supervisor and/or Head or Department personnel as required.
Deliver letters/packages to other Departments as required.
Demonstrate flexibility in pattern of attendance to ensure that the Department is staffed as per opening hours over a six day roster Monday- Saturday (Rota basis)
Maintain confidentiality in accordance with hospital and Departmental policy.
Implement quality standards ensuring that a quality service is provided at all times.
Participate in monitoring and implementing departmental KPI’s
Participate and engage in all training relevant to the role.
All other duties as required by the hospital.

ESSENTIAL QUALIFICATIONS

Educated to a minimum of Leaving Cert level or equivalent

ESSENTIAL EXPERIENCE

Proven administrative and organisational capability

DESIRABLE EXPERIENCE

Knowledge of medical terminology is desirable
Healthcare Experience

ESSENTIAL SKILLS

Excellent keyboard and typing skills (MS Office)
Flexibility and good organisational ability
Excellent communication and interpersonal skills
Ability to maintain a high degree of confidentiality
Accuracy and attention to detail is paramount
Ability to prioritise, plan work, meet deadlines and work well under pressure
Well developed I.T. skills: Microsoft Package i.e.: MS Word, MS Excel etc.

CLOSING DATE FOR RECEIPT OF APPLICATIONS 10TH JULY 2026

Bon Secours Health System is an equal opportunities employer. Our values of Human Dignity, Compassion, Stewardship, Service and Integrity guide everything we do. We are committed to fostering an inclusive and supportive workplace where all employees have the opportunity to thrive. We welcome applications from individuals of all backgrounds, abilities and perspectives, and provide reasonable accommodations throughout the recruitment process. If you require any assistance, please contact [email protected]

Apply Now

Refine Your Search

patient services assistant jobs in dublin, d

Patient Services Assistant

Support Worker Autism A Chara Disability Services SWBLS1007

Commercial Assistant

Staff Nurse – Cardiology

Staff Grade Occupational Therapist

Dispensing Optician

Relief Radiographer Assistant - UPMC Sports Surgery Clinic, Dublin

Senior Psychologist in Motor Neurone Disease

Staff Nurse: Medical / Surgical

Clinical Nurse Specialist ;Diabetes

Clinical Nurse Manager II: Cancer Nurse Navigator Gynaecology (Irish Cancer Society)

Senior Expert (Rapid Prototyping)

Nursing Site Manager

Senior Occupational Therapist

Clinical Nurse Manager II: Cancer Nurse Navigator Gynaecology (Irish Cancer Society)

Registered Clinical Nurse Specialist (CNS) in Tissue Viability

Clinical Nurse Manager II: Cancer Nurse Navigator Head and Neck (Irish Cancer Society)

Clinical Nurse Specialist - Urology

Commercial Financial Accountant

Clinical Nurse Specialist ;Endocrinology

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