Find Customer care (receptionist) Jobs in Dublin, D

Front of House Administrator
OCS Group —Dublin, County Dublin
- €35,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
8h
Receptionist
Leonardo Hotel Dublin Parnell Street —DUBLIN 1, County Dublin
- Hotel
- Front desk
Quick apply
9d
Receptionist
Fleet Street Hotel —DUBLIN 2, County Dublin
- Part-time
- Microsoft Excel
- Hotel
- Front desk
- Employee assistance program
Quick apply
2d
Receptionist
NYX Hotel Dublin Portobello —DUBLIN 8, County Dublin
- Full-time
- Hotel
- Front desk
Quick apply
Concierge
Anantara —Dublin, County Dublin
- Full-time
- English
- Hotel
- Communication skills
Quick apply
Receptionist
Fitzpatrick Castle hotel —Killiney, County Dublin
- Part-time
- Hotel
Quick apply
8d
Part Time Night Receptionist
Dalata —Dublin, County Dublin
- Part-time
- Customer service
- Hotel
- Communication skills
- Employee assistance program
Quick apply
1d
Casual Receptionist
Ardan Collective - Previously Hotels Properties —Dublin, County Dublin
- €14.35 an hour
- Part-time
- Wellness program
- Employee assistance program
Quick apply
5h
Receptionist
Dalata —DUBLIN 1, County Dublin
- Full-time
- Customer service
- Hotel
- No degree
- Employee assistance program
Quick apply
7h
Receptionist
Dalata —Dublin, County Dublin
- Full-time
- Bar
- Customer service
- Hotel
- Employee assistance program
Quick apply
1h

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Front of House Administrator
OCS Group —Dublin, County Dublin
Support the Facilities Team on facilities issues on the client site (e.g., taking calls, liaising with contractors, permits, logging requests on CMMS systems,…
€35,000 a year
Quick apply
8h

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Front of House Administrator

OCS Group -
Dublin, County Dublin

Quick apply

Job details

Permanent
€35,000 a year
8 hours ago

Benefits

Free parking
Additional leave
Annual leave
Employee assistance program
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Office
CMMS
ServiceNow
Multi-line phone systems
Communication skills

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

We offer a wide range of support and benefits to our employees including:

Free Online Doctor Consultations via Web-doctor
Competitive Salary
Contributory Pension after qualifying period
21 Days Annual Leave increasing with service to 26 Days
Additional Leave Day on your Birthday after 1 year service
Staff Benefits/Discount Programme
Employee Assistance Programme
Training and Development Opportunities
Free onsite Parking

Role Purpose:

The main purpose of the role is to provide Receptionist Services & Administration duties to OCS Ireland for operations in our client’s facility.

Key Responsibilities:

Operating the switchboard, dealing with the public and internal calls as appropriate. Providing information to callers, taking and relaying messages efficiently.
Responsible for all visitors, from initial welcome to ensuring they are issued with correct security identification. All visitors must be announced to their host & ensure the visitor is met by their host.
Administration of meeting room bookings: take reservations, monitor daily meetings, and liaise with the general operative to ensure rooms are set up properly.
Booking couriers and ensuring both incoming and outgoing consignments are received and delivered.
Deal with taxi bookings; book couriers; ensure both incoming and outgoing courier consignments are received and delivered.
Maintain a safe and clean reception area, ensuring layout is tidy, welcoming, and materials are replenished.
Monitor the Facilities email resolver group & assign tasks promptly. Escalate to the appropriate person in the Facilities Department if unsure.
Support the Facilities Team on facilities issues on the client site (e.g., taking calls, liaising with contractors, permits, logging requests on CMMS systems, and updating Concept & ServiceNow with completion information & call closure).
Perform general office/administration duties as required.
Assist with incoming and outgoing post duties as necessary, including responsibility for all deliveries/parcels received at the main reception desk. Ensure deliveries/parcels are sent to the mail room & logged.
Raise and close Hazcons on the Hazcon system as required.
Provide facilities administration support to Maintenance Coordinators working on Concept with filing & uploading of maintenance records.
Print & file documents for contractor folders.
Work closely with the Facilities Space Planner – add new starter details to the Zone/Visual Directory; update/edit/delete staff profiles.

Essential Hiring Criteria:

Excellent customer service
Strong communication (verbal & written) and interpersonal skills
Knowledge of Facilities Management processes
Good organisational & administration skills and ability to prioritise workload efficiently
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Ability to multitask and keep multiple customer issues in progress at once
Problem-solving skills
Facilities Management experience (advantageous)
Flexible attitude and proven record as a strong team player
Utmost discretion and confidentiality in all work-related matters

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

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