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Food and Beverage Duty Manager

Lough Eske Castle Hotel
Donegal, County Donegal

Quick apply

Job details

Permanent | Full-time
7 days ago

Qualifications

Management
Customer service
Team management
POS
Food preparation
Leadership

Full job description

Job Overview

The Food and Beverage Duty Manager is responsible for overseeing the day-to-day operations of some/all food and beverage outlets within the hotel during their shift. This includes restaurants, bars, room service, banqueting, and events. The Food & Beverage Duty Manager ensures exceptional guest experiences, staff supervision, adherence to health and safety regulations, and efficient service delivery in alignment with the hotel's standards.

Key Responsibilities:

Supervise and support all F&B HOD’s & Assistant F&B HOD’s leaders as required during assigned shifts.
To supervise the closing down of events, ensuring that staff are working efficiently and event spaces are left in an immaculate condition.
Ensure high levels of guest satisfaction through service excellence and proactive problem-solving.
Lead and motivate F&B staff, providing on-the-job training, guidance, and performance feedback.
Conduct pre-shift briefings, allocate duties, and monitor staffing levels in absence of Department Heads and Assistant Department Heads.
Handle guest complaints and feedback professionally, resolving issues promptly following the QIAF process.
Coordinate with kitchen and front-of-house teams to ensure smooth and timely service.
Oversee cleanliness, presentation, and readiness of all F&B areas in accordance with hygiene and safety standards.
Assist with stock control, ordering, inventory management and stock takes where required.
Enforce company policies, procedures, and standards of service.
Ensure compliance with licensing laws, health and safety regulations, and hotel SOPs.
Monitor financial performance during shifts (e.g., upselling, cost control).
Prepare end-of-shift reports and communicate key operational issues to senior management.

Key Requirements:

Proven experience in a supervisory or management role within food and beverage operations, preferably in a hotel setting.
Strong leadership and team management skills.
Excellent customer service and interpersonal communication.
Good organizational and multitasking abilities.
Knowledge of F&B systems (POS, inventory management) and health & safety standards.
Flexible working hours, including weekends, nights and public holidays.
Relevant hospitality qualification or certification is an advantage.

Job Types: Full-time, Permanent

Ability to commute/relocate:

Donegal, County Donegal: reliably commute or plan to relocate before starting work (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

jobs in ballyshannon, dl

Food and Beverage Duty Manager

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Speech & Language Therapist Manager Disability11469

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