Integration Specialist - ICT Systems Integration
Location: Swift Square One
Job type: Specified Purpose
Overview of role:
The Integration Specialist will play a critical role in the design, analysis, and implementation of system integrations across a complex healthcare ICT landscape, supporting a large-scale EHR implementation programme. The role combines business and technical analysis with hands-on integration development support, working closely with internal stakeholders, third-party vendors, and integration partners. The successful candidate will ensure the seamless exchange of data between clinical, operational, and enterprise systems. The role offers the opportunity to play a key part in delivering transformative EHR capabilities that enhance patient care and operational efficiency.
Primary Duties and Responsibilities:
Requirements Analysis & Stakeholder Engagement
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Engage with clinical, operational, and technical stakeholders to capture integration and data exchange requirements
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Translate business needs into clear functional and technical specifications
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Facilitate workshops to define workflows, data flows, and integration points
Document current-state and future-state integration architectures and data flows
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Integration Design & Documentation
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Support documentation of interface specifications, including:
- Message structures (HL7, FHIR, APIs, DICOM, flat files)
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Field mappings and transformation logic
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Error handling and reconciliation processes
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Support solution design aligned with enterprise architecture standards
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Collaborate with vendors and system owners to agree integration approaches
Integration Development & Configuration
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Contribute to integration development activities, including:
- Configuration of integration engines (e.g. HL7, API gateways)
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Basic scripting or transformation logic (e.g. data mappings, message routing)
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Work with external development partners to:
- Clarify requirements and design
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Review delivered interfaces
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Support troubleshooting and issue resolution
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Participate in code/configuration reviews where appropriate
Testing & Validation
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Support the development of integration test strategies and plans
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Support testing activities:
- Unit testing
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System integration testing (SIT)
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User acceptance testing (UAT) support
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Validate data integrity, accuracy, and completeness across systems
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Log, track, and resolve defects in collaboration with vendors and internal teams
Implementation & Deployment Support
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Support deployment planning and release activities
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Coordinate cutover activities related to integrations
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Provide go-live support and post-implementation stabilisation
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Ensure appropriate documentation and handover to support teams
Governance & Standards
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Ensure integrations adhere to:
- ICT governance frameworks
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Data security and privacy standards (e.g. GDPR)
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Interoperability standards (HL7, FHIR, REST APIs)
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Maintain documentation in line with programme standards
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Support audit, compliance and quality assurance activities
Qualifications & Experience:
Essential
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Degree in Information Technology, Computer Science, Health Informatics or related discipline
- 2 years plus experience in systems analysis or integration roles
- Experience in healthcare system integration projects (Meditech experience desirable)
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Knowledge and strong understanding of:
- Integration patterns (point-to-point, hub-and-spoke, API-led)
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Data exchange formats (HL7, DICOM, XML, FHIR, JSON)
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Experience working with integration engines and/or middleware platforms
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Demonstrated ability to engage and manage multiple vendors and third-party providers
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Experience reviewing technical documentation and validating integration designs
- Strong communication, facilitation, and stakeholder management skills
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Ability to translate business requirements into technical integration specifications
Desirable
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Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio), with the ability to produce high-quality documentation, reports, and presentations
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Experience in the integration of medical imaging modalities in line with DICOM standards
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Exposure to tools such as:
- Integration engines (e.g. Rhapsody, Cloverleaf, Mirth)
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API platforms
Basic scripting or development capability (e.g. JavaScript, SQL, Python)
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This job description is intended to be an outline of the areas of responsibility. As UPMC and the post holder develop, this job description may be subject to review in light of the changing needs of the business.
Equal Opportunity Statement and Benefits
UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.
Benefits – Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.
Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.
Work-Life Balance – Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.
Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement.
About UPMC
UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that’s close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.
In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.
