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Field Service Engineer - Ireland
Matthew Algie —Roscommon, County Roscommon
- €42,000–€45,000 a year
- Weekend availability
- Customer service
- No degree
- Communication skills
- Annual leave
- Employee assistance program
1d
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- Management
- Supervising experience
- Annual leave
- Employee assistance program
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Clinical Nurse Manager 2 Medical Inpatient Ward Surgical Day Ward 1201RUH26
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Digital Workforce —Roscommon, County Roscommon
- €48,000–€72,000 a year
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- DevOps
Quick apply
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Industrial Electrician
Glanua —Roscommon, County Roscommon
- Full-time
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Varming Consulting Engineers —Roscommon, County Roscommon
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Senior Electrical Building Services Engineer
Varming Consulting Engineers —Roscommon, County Roscommon
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TEAM LEADER /Staff Nurse
The Rehab Group —Ballinamore Bridge, County Galway
§ Implement a recognized model of nursing and lead the holistic approach to nursing care within a defined service to include co-ordinating the development of…
€54,938.81 a year
1d

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Field Service Engineer - Ireland

Matthew Algie -
Roscommon, County Roscommon

Apply Now

Job details

€42,000–€45,000 a year
1 day ago

Benefits

Annual leave
Employee assistance program

Qualifications

Customer service
Communication skills
Mechanical knowledge

Full job description

About us:

At Matthew Algie, youll work with some of the most talented individuals in the coffee industry. Youll work for an organisation that leads the way in the name of sustainability, gives back to the community and invests in its people. Ethics, passion, integrity and collaboration are at the core of everything we do, from new product innovation for our customers, to projects with our coffee farmers. We believe our continued success is due to great people. Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!

Position: Field Service Engineer Ireland (Midlands)

Location:Field Based, the candidate will ideally be located in or near Athlone or Roscommon.

Job Type:Monday to Friday, daytime only, weekend cover on rota (1-in-4)

Salary:€42-45,000.00 per annum (including weekend OT) + bonuses

Benefits:28 days annual leave plus 4 bank holidays, Service vehicle, private pension, private medical cash-back scheme membership, employee assistance programme, perks, staff discounts and more!

Purpose of Role:

As a Field Service Engineer, you will be the face of our business to install, maintain and repair coffee equipment across our broad portfolio of customer accounts.

Each day will be different, with a mix of planned maintenance plus reactive calls for machine malfunctions and breakdowns. After your full training is provided, you will have the support of our Technical Team to schedule your day with a good amount of autonomy over your jobs. We have a realistic approach to the number of jobs assigned to you each day, allowing you the time to ensure that you meet all current safety and legislative regulations and satisfy customer requirements. You will aim to ensure that all fault calls are attended to promptly, in the most efficient way, in the most cost-effective manner, and to customer requirements.

It will be your responsibility to monitor part usage to ensure spares are kept at the levels as laid out in the company policy. Parts allocation will be unique to your patch and machines you will encounter, and will be replenished via a buy box system.

Day-to-day, you will attend calls individually, but with the support of an experienced team around you only a call away if you need support on a job. On-going training will be provided as and when required.

Experience

It is essential that you have thorough working knowledge of electrical and mechanical maintenance, with a proven track record within a customer-facing service environment. Field Service experience is preferred but not essential.

Preferred Skills / Knowledge

City & Guilds or equivalent certificate in Electrical/Mechanical (or equivalent workplace experience)
Excellent customer communication and customer service skills
Ability to understand technical diagrams and manuals
Track record of meeting or exceeding KPIs
Full driving license

Personal Attributes

Ability to work independently and as part of a team
Logical approach to problem solving
Methodical approach to fault-finding
Excellent timekeeping

Application

If this sounds like you, then you could be the right fit for us! Please click APPLY, upload your CV and well be in touch as soon as we can.

Thanks, from the Team @ Matthew Algie

Please note this is not a sponsored role, you MUST have Right to Work in Ireland.

Equal Opportunities:

We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).

Apply Now

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Field Service Engineer - Ireland

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