Find Center operations engineer Jobs in Clonee, Mh

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
7d
Staff Software Engineer
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- System design
- AWS
- Bachelor's degree
Regional Environmental Engineer, Environmental
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Master's degree
- AWS
- Bachelor's degree
Software Development Engineer, AWS Incident Tooling & Response
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Engineering
- AWS
Senior Network Development Engineer, GCNA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- C++
- Bachelor's degree
Electrical Apprenticeship
Digital Realty —Dublin, County Dublin
- Full-time
- Leaving certificate
- No degree
- Higher certificate
7d
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Mechanical Site supervisor
Winthrop Technologies —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Portfolio Associate - Leased, DCC Communities
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Business
Data Center Critical Facilities Engineer II
Equinix —Dublin, County Dublin
- Full-time
- No degree
- In-person
12d
Senior Manager, Process Validation
West Pharmaceutical Services —Dublin, County Dublin
- €100,900–€130,200 a year
- Computer Science
- No degree
- Manufacturing
Lead Support Engineer - Automation
eBay Inc. —Dublin, County Dublin
- Full-time
- Azure
- Java
- AWS
Test Lab Senior Manager
Johnson Controls —Dublin, County Dublin
- Full-time
- English
- Microsoft Office
- Supervising experience
Software Engineering Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Java
Sr. Mechanical Engineer (CFD), Global Engineering Strategy
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- CAD
- Engineering
AI & Data Security Engineer
The Clorox Company —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Bachelor's degree
Data Center Facility Manager, Operation, IT and support Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Data Center Facility Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Senior Process Engineer
DPS Group —Citywest, County Dublin
- Full-time
- System design
- Communication skills
Senior Network Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Project management
- Bachelor's degree
- Agile

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Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time
7 days ago

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

center operations engineer jobs in clonee, mh

Technician II

Staff Software Engineer

Regional Environmental Engineer, Environmental

Software Development Engineer, AWS Incident Tooling & Response

Senior Network Development Engineer, GCNA

Electrical Apprenticeship

Capacity Planning Manager, CDP EMEA

Mechanical Site supervisor

Portfolio Associate - Leased, DCC Communities

Data Center Critical Facilities Engineer II

Senior Manager, Process Validation

Lead Support Engineer - Automation

Test Lab Senior Manager

Software Engineering Manager

Sr. Mechanical Engineer (CFD), Global Engineering Strategy

AI & Data Security Engineer

Data Center Facility Manager, Operation, IT and support Engineering

Data Center Facility Manager

Senior Process Engineer

Senior Network Engineer

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