Find Learning media developer, data center learning Jobs in Dublin, D

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
Sr. Software Eng, Data Platforms
eBay Inc. —Dublin, County Dublin
- Full-time
- System design
- Java
- AI
Regional Manager, Data Center Network Delivery
Google —Dublin, County Dublin
- €180,000–€185,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- No degree
11d
RL Global Commodity Manager, re:Cycle Reverse Logistics
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Engineering
Network Cabling Quality Technician
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- AWS
- Communication skills
Visual Merchandiser - Bershka Liffey Valley
INDITEX —Dublin, County Dublin
- Full-time
- Customer service
Quick apply
11d
Training & Change Enablement Manager
ResMed —Dublin, County Dublin
- Full-time
- Customer service
- Bachelor's degree
- AI
- Referral programme
7d
ICT Design Engineer, EMEA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- CAD
- AWS
Engineering Technician (Shifts) - Electrical, Data Cetner Engineering Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Maintenance
- Microsoft Office
- AWS
Critical Infrastructure Fire Protection Engineer (Field Engineering), Data Center Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Principal AI Product Manager
Eaton —Dublin, County Dublin
- Computer Science
- Master's degree
- Bachelor's degree
New Product Introduction (NPI) Coordinator, Value Recovery
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Bachelor's degree
Network Dev Engineer II, AWS Border Network
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Java
Data Engineering Lead – English Speaker – Office Based
SpotOn TA —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Engineering
1d
Executive Briefing Coordinator - Dublin - 6 month FTC
Algomarketing® —Dublin, County Dublin
- Hybrid work
- Google Suite
- Sales
- Project management
Quick apply
Senior Design Program Manager, EMEA/APAC Data Center Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- AI
Senior Engineer, Applied AI
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Master's degree
Sr. Technical Program Manager, AWS Manufacturing Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- AWS
12d
Senior Network Development Engineer, GCNA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- C++
- Bachelor's degree
Lead UX Designer
ABC Fitness —Dublin, County Dublin
- €75,000–€85,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance program
Quick apply

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Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

learning media developer, data center learning jobs in dublin, d

Technician II

Sr. Software Eng, Data Platforms

Regional Manager, Data Center Network Delivery

RL Global Commodity Manager, re:Cycle Reverse Logistics

Network Cabling Quality Technician

Visual Merchandiser - Bershka Liffey Valley

Training & Change Enablement Manager

ICT Design Engineer, EMEA

Engineering Technician (Shifts) - Electrical, Data Cetner Engineering Operations

Critical Infrastructure Fire Protection Engineer (Field Engineering), Data Center Engineering

Principal AI Product Manager

New Product Introduction (NPI) Coordinator, Value Recovery

Network Dev Engineer II, AWS Border Network

Data Engineering Lead – English Speaker – Office Based

Executive Briefing Coordinator - Dublin - 6 month FTC

Senior Design Program Manager, EMEA/APAC Data Center Design Engineering

Senior Engineer, Applied AI

Sr. Technical Program Manager, AWS Manufacturing Operations

Senior Network Development Engineer, GCNA

Lead UX Designer

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