Find Senior engineer Jobs in Shannon, Ce

Technical Support Engineer - Elastic Cloud Storage
Dell Technologies —Limerick, County Limerick
- Weekend availability
- Customer service
- English
- Windows
16h
Sr Software Engineer
ACI Worldwide —Limerick, County Limerick
- Full-time
- Computer Science
- Bachelor's degree
- Software development
2d
Senior Smart Factory Engineering Consultant
NNIT A/S —Limerick, County Limerick
- System design
- English
- Microsoft Office
3d
Senior Information Architect-Limerick
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Computer Science
- Engineering
- Master's degree
7d
DevOps Lead
PM Group —Limerick, County Limerick
- Azure
- DevOps
- Scripting
9d
Senior Product Manager, Interoperability
Datavant Ireland —Limerick, County Limerick
- Remote
- Project management
- Product management
Quick apply
9d
Senior Backend/Full Stack Software Engineer
VIOTAS Limited —Limerick, County Limerick
- Full-time
- Hybrid work
- DevOps
- AWS
- JavaScript
- Annual leave
Quick apply
10d
Snr Delta V Automation Engineer
Cognizant —Limerick, County Limerick
- Full-time
- Hybrid work
- English
- Project management
- Manufacturing
10d
Senior Software Engineer (C++), Video Processing
Protex AI —Limerick, County Limerick
- Full-time
- Hybrid work
- Computer Science
- AWS
- C++
13d
AI Security Engineer
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Azure
- Computer Science
- DevOps
Senior Manager, Video & Voice Network Engineering
Verizon —Limerick, County Limerick
- Remote
- Bachelor's degree
- Leadership
Senior Manager, IP Network Engineering
Verizon —Limerick, County Limerick
- Remote
- Bachelor's degree
- Leadership
Principal Platform Engineer
ACI Worldwide —Limerick, County Limerick
- Full-time
- Azure
- Computer Science
- Java
SAP Developer
General Motors —Limerick, County Limerick
- Full-time
- Bachelor's degree
- No degree
- IT
Senior Engineer, Embedded Software
Analog Devices —Limerick, County Limerick
- Full-time
- Computer Science
- Master's degree
- C++
Senior AI/ML Robotics Simulation Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Senior Research & Development Engineer (Vascular - Early Stage Design)
Cook Group —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- Doctoral degree
- Master's degree
- Free parking
- Wellness program

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Technical Support Engineer - Elastic Cloud Storage

Dell Technologies -
Limerick, County Limerick

Apply Now

Job details

Full-time
16 hours ago

Qualifications

FTP
NIS
System administration
NFS
Customer service
UNIX
English
Windows
Bash (Unix shell)
Docker
IT support
LDAP
Scripting
VMWare
Linux
TCP/IP
Communication skills
Python

Full job description

Technical Support Engineer - Elastic Cloud Storage

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a Technical Support Senior Engineer on our ECS team in Ireland to do the best work of your career and make a profound social impact.

What you'll achieve
As a Technical Support Engineer, you will be responsible for delivering front-line remote technical support and resolving complex IT issues across enterprise environments. You will work with European customers and highly skilled technical advisors on diagnosing hardware and software problems, driving resolution through advanced troubleshooting tools, and championing the customer experience as part of the Dell Global Service Desk.

You will:

Diagnose and resolve complex issues by applying systems analysis techniques, advanced troubleshooting tools, and diagnostic procedures across unique customer environments, escalating to senior resources when necessary.
Communicate and document effectively by maintaining closed-loop communication with internal and external stakeholders, managing your own caseload priorities, and setting clear expectations with customers throughout the resolution process.
Build and share knowledge by contributing technical solution articles to the knowledge database, reviewing content for accuracy, mentoring less experienced team members, and participating in eServices content creation such as chat, support forums, and self-service resources.
Develop subject matter expertise by continuously learning new technologies and products while coaching peers through presentations and informal training sessions.
Support a 24×7×365 operation with flexibility for shift work, weekends, holidays, and on-call responsibilities as required.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

University education (preferably a technical degree) or relevant Microsoft certifications, with 2+ years of experience in OS and system administration (UNIX/FreeBSD, Linux, Windows, VMware).
Strong knowledge of networking and file-serving protocols (TCP/IP, NFS, SMB, iSCSI, HTTP, FTP), directory services (LDAP, NIS, ADS), and experience with network packet capture and analysis including Layer 2/3 protocols.
Fluency in English with excellent communication, interpersonal, and customer service skills, plus the flexibility to work shifts in a high-pressure environment.
Ability to work independently, quickly learn new technologies, and apply analytical problem-solving across complex technical environments.

Desirable Requirements

Experience providing remote IT support, with scripting skills in Python or Bash, familiarity with Docker, and/or proficiency in a second European language.
Understanding of Dell/EMC products and their value to customers.

Who We Are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

Visit our Culture Code page to learn more about how we work and lead.

Apply Now

Refine Your Search

senior engineer jobs in shannon, ce

Technical Support Engineer - Elastic Cloud Storage

Sr Software Engineer

Senior Smart Factory Engineering Consultant

Senior Information Architect-Limerick

DevOps Lead

Senior Product Manager, Interoperability

Senior Backend/Full Stack Software Engineer

Snr Delta V Automation Engineer

Senior Software Engineer (C++), Video Processing

AI Security Engineer

Senior Manager, Video & Voice Network Engineering

Senior Manager, IP Network Engineering

Principal Platform Engineer

SAP Developer

Senior Engineer, Embedded Software

Senior AI/ML Robotics Simulation Engineer

Senior Research & Development Engineer (Vascular - Early Stage Design)

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