Find Customer service representative Jobs in Dublin, D

Client Services Coordinator
Spector —Dublin, County Dublin
- From €35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
13d
German Billing Customer Service Representative
UPS —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- English
8h
Customer Experience Agent (German Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- English
- Bachelor's degree
- Work from home
Customer Service Team Lead
Ace Express Freight —Lusk, County Dublin
- Full-time
- Hybrid work
- IT
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
2d
Registered Client Service Associate
Citi —Dublin, County Dublin
- €65,600 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
Customer Service Assistant - Greystones
BoyleSports —Greystones, County Wicklow
- Customer service
- Communication skills
13d
Head of Sales & Customer Service
Glanmore Foods —DUBLIN 15, County Dublin
- Full-time
- Sales
- Customer service
- Food service experience
- Free parking
- Employee assistance program
Customer Service Assistant - Lucan
BoyleSports —Lucan, County Dublin
- Customer service
- Communication skills
8d
Senior Associate, Customer Implementation Services
Digital Realty —Dublin, County Dublin
- Full-time
- Project management
- Business
9d
Customer Service Assistant - Ashbourne
BoyleSports —Ashbourne, County Meath
- Customer service
- Communication skills
Quick apply
8d
Customer Success Associate (France)
Datadog —Dublin, County Dublin
- Communication skills
- Employee stock purchase plan
Quick apply
1d
Customer Growth Associate, SBS Scaled, Google Customer Solutions, Early Careers (English, Polish)
Google —Dublin, County Dublin
- €60,000–€61,500 a year
- Full-time
- Sales
- Customer service
- English
7d
Senior French Speaking Customer Operations Agent
FNZ —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Associate/Senior Associate, Client Services - Portfolio Analytics and Reporting (6 Month Contract)
StepStone Group —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Client Services Specialist Front Office & Risk M/F
Amundi —Dublin, County Dublin
- English
Specialist, (Supervisory), Fund/Client Accounting Representative II
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Business
- Accounting
- Communication skills
Client Services Specialist Data &BI M/F
Amundi —Dublin, County Dublin
German Customer Service and Sales Officer in Malta
Next Job Abroad —Dublin, County Dublin
- €23,000–€28,000 a year
- Full-time
- Microsoft Excel
- Sales
- English
- Life insurance
Quick apply
Customer service Advisor - Fluent Irish Speaker (Maynooth)
Abtran —Maynooth, County Kildare
- €14.84 an hour
- Full-time
- Customer service
- Computer skills
- Communication skills
- Employee assistance program
- Employee discount
Quick apply
German Customer Support Specialist
HubSpot —Dublin, County Dublin
- €32,000–€44,000 a year
- Full-time
- Remote
- English
Quick apply

I want to receive the latest job alerts for customer service representative in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near dublin, d

Customer Experience Agent jobs in Dublin, County Dublin

Customer Success Manager jobs in Dublin, County Dublin

Customer Service Representative jobs in Lucan, County Dublin

Portfolio Analyst jobs in Dublin, County Dublin

Senior Customer Service Representative jobs in Dublin, County Dublin

Customer Service Representative jobs in Dublin, County Dublin

Client Services Coordinator jobs in Dublin, County Dublin

Customer Service Representative jobs in Kells, County Meath

Customer Service Representative jobs in Limerick, County Limerick

Field Service Engineer jobs in County Dublin

Field Service Technician jobs in Dublin, County Dublin

Ireland Civil Service jobs in Galway, County Galway

Customer Service jobs in Cork, County Cork

Customer Experience Cx jobs in Dublin, County Dublin

Customer Service Team Lead jobs in Dublin, County Dublin

Service Engineer jobs in Dublin, County Dublin

Customer Service Advisor jobs in County Dublin

Customer Service Team Lead jobs in Wexford, County Wexford

Team Leader jobs in Dublin, County Dublin

Clerical Officer, Grade Iii jobs in County Dublin

Client Services Coordinator

Spector -
Dublin, County Dublin

Quick apply

Job details

Full-time
From €35,000 a year
13 days ago

Qualifications

ConnectWise
Communication skills

Full job description

The Role

This is the role that keeps the day moving on our service desk.

Every day, requests come in from clients. Some urgent, some routine, all needing to land with the right person at the right time. Your job is to make that happen.

You'll be the person who keeps the work flowing. Triaging what's come in. Deciding what's urgent. Getting tickets to the right engineer. Following up on anything at risk of slipping. Keeping clients informed along the way. When this role is done well, engineers stay focused, clients feel looked after, and the whole team delivers on what it promised.

If you're someone who likes structure, takes pride in a well-run day, and gets satisfaction from being the person things don't fall through with, this is the job.

What Success Looks Like

Within your first three months, you will:

Be running the daily ticket queue independently in ConnectWise - logging, categorising, and prioritising without needing to check every call.
Have built working relationships with the engineering team, so hand-offs are quick and nothing gets stuck between desks.
Be spotting tickets at risk of slipping before they become a problem, and know when and how to escalate.
Be giving clients clear, timely updates that make them feel looked after, even when the answer is "we're still working on it."

This gives you something concrete to aim for from day one, and something we'll check in on together.

Is This You?

This role is a strong fit if you:

Have around a year or more of experience in a role where you dealt with people and managed competing priorities - retail, hospitality, admin, customer service, or similar.
Are organised by nature. Lists, plans, and knowing what's happening next come easily to you.
Are reliable. When something lands with you, people know it'll get done properly.
Communicate clearly, in writing and in person, with clients and colleagues alike.
Stay calm when things get busy. You prioritise and keep moving rather than freezing up.
Are a team player who understands that good service is a group effort.
Are curious about how technology supports business, even if you don't know much about IT yet.

It's probably not the right fit if you:

Want to be doing hands-on technical troubleshooting yourself - this role is about coordination, not fixing the fault.
Prefer working through one task at a time with minimal interruption.
Find it hard to keep several plates spinning when the queue gets busy.

The Setting

Spector is an IT services company. We support businesses across Ireland with their technology, keeping their systems running, their data secure, and their teams productive. We were founded in 2002 on a simple idea: businesses deserve better IT support than what's typically on offer.

Our service desk is where we deliver on that every day. It's a fast-moving team of engineers handling everything from quick fixes to business-critical incidents. They need someone keeping the work flowing so they can stay focused on solving problems. That someone is you.

You don't need a technical background. You'll pick up what you need to know about IT as you go, and we'll support you in that. What you do need is the organisational instincts and people skills to run a busy operation.

What You'll Do

Be the first point of contact for incoming tickets - log them, categorise them, and prioritise them correctly.
Assign work to engineers based on urgency, skillset, and availability.
Monitor queues to make sure response times are met.
Follow up on anything at risk of slipping, and escalate when needed.
Keep clients updated on the status of their requests.
Review ticket updates for accuracy and consistency.
Work with engineers and managers to keep workloads balanced.
Spot operational inefficiencies and flag improvements.

You'll work primarily in ConnectWise, our service management platform. Don't worry if you haven't used it - we'll train you.

Where This Role Can Take You

This is where a real career begins. You'll learn how a high-performing operations team works from the inside. You'll build skills in planning, communication, and decision-making that carry anywhere. And you'll grow into whatever your strengths point you toward - service management, operations, or further into IT itself.

We invest in people early. We give you structure, support, and the chance to take ownership from day one.

What You'll Bring

Around a year or more of experience in a role where you've dealt with people and managed competing priorities - retail, hospitality, admin, customer service, or similar.
Strong written and verbal communication.
Comfort with email, Microsoft 365, and general business software.
An interest in IT and how technology supports business. Interest is what matters - expertise is not required.
Familiarity with ticketing systems like ConnectWise is a bonus, not a requirement.

Quick apply

Refine Your Search

customer service representative jobs in dublin, d

Client Services Coordinator

German Billing Customer Service Representative

Customer Experience Agent (German Speaking)

Customer Service Team Lead

Registered Client Service Associate

Customer Service Assistant - Greystones

Head of Sales & Customer Service

Customer Service Assistant - Lucan

Senior Associate, Customer Implementation Services

Customer Service Assistant - Ashbourne

Customer Success Associate (France)

Customer Growth Associate, SBS Scaled, Google Customer Solutions, Early Careers (English, Polish)

Senior French Speaking Customer Operations Agent

Associate/Senior Associate, Client Services - Portfolio Analytics and Reporting (6 Month Contract)

Client Services Specialist Front Office & Risk M/F

Specialist, (Supervisory), Fund/Client Accounting Representative II

Client Services Specialist Data &BI M/F

German Customer Service and Sales Officer in Malta

Customer service Advisor - Fluent Irish Speaker (Maynooth)

German Customer Support Specialist

I want to receive the latest job alerts for customer service representative in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected