Find Workshop engineer Jobs in Dublin, D

Service Support Administrator
Cardiac Services IRL —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Organisational skills
- IT
Quick apply
7d
Industrial Designer
PA Consulting —Bray, County Wicklow
- Weekend availability
- Bachelor's degree
- Manufacturing
- Communication skills
- Annual leave
Quick apply
BIM Coordinator
Tate Europe —Dublin, County Dublin
- Full-time
- CAD
- Engineering
- No degree
Quick apply
Mechanical Commissioning Engineer
Salute Inc. —Dublin, County Dublin
- English
- HVAC
- In-person
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AWS Architect
Version 1 —Dublin, County Dublin
- €75,000–€95,000 a year
- Full-time
- Hybrid work
- Oracle
- DevOps
- Java
- Employee assistance program
- Employee discount
Quick apply
Senior Cloud Engineer (Voice Network)
Sprinklr —Dublin, County Dublin
- Full-time
- Azure
- Management
- Social media management
- Annual leave
Full Stack Engineer
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer science
- Microsoft Excel
- Engineering
Forward Deployed Engineering Manager
Accenture —Dublin, County Dublin
- Full-time
- Presentation skills
- AI
Senior Product Manager
RWS Group —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Sales
- No degree
Solutions Engineer (Dublin)
Crusoe —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Linux
Quick apply
Financial Crime Technical Business Analyst – AMLA Implementation
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Marketing
- Data analysis skills
Java Developer
Version 1 —Dublin, County Dublin
- €45,000–€64,000 a year
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Java
- Employee assistance program
- Employee discount
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Project Director – Planning & Front-End Development - Aviation
AECOM —Dublin, County Dublin
- Full-time
- No degree
- Contracts
- Budgeting
Enterprise Solutions Engineer, Service Management
Asana —Dublin, County Dublin
- €77,000–€98,000 a year
- Sales
- IT
- AI
- Work from home
Quick apply
Databricks Solution Architect – Financial Crime & Banking
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
Head of Architecture and Engineering Operations
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Computer Science
AI Native SW Engineering Consultant
Accenture —Dublin, County Dublin
- Full-time
- Java
- Master's degree
- AI
ESS Maintenance Engineer
ESS Ltd. —Swords, County Dublin
- No degree
- Communication skills
- Mechanical knowledge
Senior Azure Administrator
Version 1 —Dublin, County Dublin
- Up to €1 a month
- Full-time
- Azure
- Oracle
- Windows
- Employee assistance program
- Employee discount
Quick apply
Senior Field Application Engineer
Innatera Nanosystems —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Work from home
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Service Support Administrator

Cardiac Services IRL -
Dublin, County Dublin

Quick apply

Job details

Full-time
7 days ago

Qualifications

Microsoft Excel
Organisational skills
IT
Computer skills
Business
Communication skills
Microsoft Dynamics Navision

Full job description

Purpose of Role:
The Service Support Administrator provides a key interface with the customer, coordinating all aspects of supporting Capital Equipment in the field including equipment servicing and repair processes. Working in a team environment in conjunction with the Technical Services Team, the successful candidate will demonstrate excellent external and internal customer focus throughout. Specific duties will be assigned under the direct supervision of the Service Support Manager.

Principal Duties and Responsibilities:

Meet and exceed customer expectations (both current and new customers), as the first internal point of contact for the customer.
Proactively respond to and manage customer calls/queries in a professional manner assigning service jobs with engineering team.
Update Business Central with logged actuals for repair, inspection, PPM, contract, and scheduled call outs.

Maintain accurate equipment lists with customers incl. equipment exiting warranty.
Inform customers of products in the field going End of Life/End of Service to help drive sales/replacement of legacy equipment in the field with the Sales Team.
Process Service Orders in a timely & accurate manner/ Maintain service documentation including service reports.
Provide Quotations to customers in a timely manner, to a professional standard & secure customer purchase orders.
Coordinate and control all aspects of the service contract SLA for each customer.
Liaise with the Engineers on the scheduling of service visits and callouts for Engineers with customers, monitoring and reporting on completion status.
Issue customer invoices in a timely manner and resolve invoice queries / Liaise with Finance regarding billings.
Proactively communicate progress & status of service jobs to customer.
Coordinate repairs with manufacturers as required, incl. Purchase Orders.
Periodically report to customers outlining service contract performance.
Process Purchase Orders to suppliers for spare parts.
Update supplier and customer systems as required e.g. Salesforce.
Booking in equipment for our onsite Engineering Workshop.
Work with our Sales & Tenders teams contributing to the completion of tenders.

Role Requirements:

Effective Communicator: Professional and excellent verbal and written communication skills. Excellent interpersonal skills.
Demonstrates the ability to achieve tangible and measurable results.
Confident in own skill set and demonstrated ability to use own initiative.
Teamwork: Actively contribute to the development of a positive team environment, demonstrating a flexible approach.
Attention to Detail: Ensures that work is executed accurately and completely, paying close attention to the detail.
Demonstrates excellent organizational skills with the ability to prioritize in a busy environment with competing demands.
Good administrative and IT/computing skills. (Experience using Excel is a must)
Proficiency using an ERP system (MS Navision, Business Central, ERP with a service module is desirable).

#cardiacservices

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Refine Your Search

workshop engineer jobs in dublin, d

Service Support Administrator

Industrial Designer

BIM Coordinator

Mechanical Commissioning Engineer

AWS Architect

Senior Cloud Engineer (Voice Network)

Full Stack Engineer

Forward Deployed Engineering Manager

Senior Product Manager

Solutions Engineer (Dublin)

Financial Crime Technical Business Analyst – AMLA Implementation

Java Developer

Project Director – Planning & Front-End Development - Aviation

Enterprise Solutions Engineer, Service Management

Databricks Solution Architect – Financial Crime & Banking

Head of Architecture and Engineering Operations

AI Native SW Engineering Consultant

ESS Maintenance Engineer

Senior Azure Administrator

Senior Field Application Engineer

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