Find Escalation specialist Jobs in County Dublin

Renewals Manager/ ServiceNow
Exclusive Networks —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- Sales
- Business
- Leadership
10d
Quality & Training Specialist - Dutch Speaker, Video Safety Operations (Dublin)
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
11d
Compliance Officer
TMF Group —Dublin, County Dublin
- Full-time
- Communication skills
Data Delivery Director
NTT Ltd —Dublin, County Dublin
- Full-time
- Hybrid work
- Continuous improvement
- Agile
- Leadership
Senior Specialist, Client Operations
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Communication skills
- Time management
Technical Support Engineer
Kota —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- SQL
- No degree
- Annual leave
Analyst - Cyber Security
SMBC Aviation Capital —Dublin, County Dublin
- Azure
- Computer Science
- Bachelor's degree
11d
Technical Support Engineer
Vanta —Dublin, County Dublin
- Weekend availability
- Azure
- Windows
- SQL
- Annual leave
13d
Quality & Training Specialist - Video Safety Operations - Dublin - Hebrew Speaker
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
11d
Programme Director
Skillsource —Dublin, County Dublin
- Azure
- Management
- No degree
Quick apply
3h
Planning & Reporting Specialist Lead
ESB —Dublin, County Dublin
- €71,000–€84,000 a year
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
13d
Senior Implementation Consultant
Kefron —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- SQL
Quick apply
Quality & Training Specialist - Danish Speaker, Video Safety Operations (Dublin)
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
11d
Quality & Training Specialist - Live and Monetization - Dublin - Hebrew Speaker
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
9d
Workplace Experience Ambassador Team Lead
JLL —Dublin, County Dublin
- Hospitality
- Customer service
- English
Internal Audit Senior Manager
Primark —DUBLIN 1, County Dublin
- Project management
- Leadership
- Communication skills
Senior Compliance Specialist - Digital Assets Lead
Northern Trust Corp. —Dublin, County Dublin
- Full-time
- Finance
- Bachelor's degree
- Leadership
Strategic Sourcing Specialist
Uniphar Wholesale Limited —DUBLIN 24, County Dublin
- Full-time
Quick apply
Billing Account Client Support Specialist
PrepayPower —Dublin, County Dublin
- €38,000 a year
- Full-time
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
Network Development Engineer, Network - Core
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Scripting
- Linux

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Renewals Manager/ ServiceNow

Exclusive Networks -
DUBLIN 24, County Dublin

Apply Now

Job details

Full-time
10 days ago

Qualifications

Sales
Forecasting
ServiceNow
SaaS
Business
Leadership

Full job description

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

The Renewals Manager is responsible for leading the renewals organisation across Exclusive Networks. The role owns renewal strategy, forecasting, operational execution, specialist development and recurring revenue protection across all assigned regions. Leading a team of Renewal Specialists, the role is accountable for maintaining industry-leading renewal rates, driving forecast accuracy, identifying expansion opportunities and ensuring execution of the 120-day renewal methodology.

As the Renewals Manager, you will:

Lead and develop a team of 14 renewals specialist
Own the global Available-to-Renew portfolio process
Manage renewal forecasting on a weekly, monthly and quarterly basis
Ensure execution of the 120-90-60-30 day renewal methodology
Work with Customer Success, Vendor Sales Specialists and Partner Managers to maximise retention and growth
Monitor renewal risks and escalations

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Renewals Manager:

Skills & Experience

5–8 years experience in SaaS renewals, subscription sales, customer success or recurring revenue businesses

Experience leading teams of professionals

Strong forecasting and operational management expertise

Strong stakeholder management capability

Personal Attributes

Strategic

Data-driven

Collaborative

Coach/Mentor

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.

Apply Now

Refine Your Search

escalation specialist jobs in county dublin

Renewals Manager/ ServiceNow

Quality & Training Specialist - Dutch Speaker, Video Safety Operations (Dublin)

Compliance Officer

Data Delivery Director

Senior Specialist, Client Operations

Technical Support Engineer

Analyst - Cyber Security

Technical Support Engineer

Quality & Training Specialist - Video Safety Operations - Dublin - Hebrew Speaker

Programme Director

Planning & Reporting Specialist Lead

Senior Implementation Consultant

Quality & Training Specialist - Danish Speaker, Video Safety Operations (Dublin)

Quality & Training Specialist - Live and Monetization - Dublin - Hebrew Speaker

Workplace Experience Ambassador Team Lead

Internal Audit Senior Manager

Senior Compliance Specialist - Digital Assets Lead

Strategic Sourcing Specialist

Billing Account Client Support Specialist

Network Development Engineer, Network - Core

I want to receive the latest job alerts for escalation specialist in county dublin

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