Find Team lead Jobs in Sandyford County Dublin

IT Support Team Lead
Mallinckrodt —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
- IT
13d
Team Leader
Costa Coffee —Shankill, County Dublin
- Part-time
- Leadership
- Employee discount
Quick apply
8d
Hygiene Team Supervisor – Night Shift
donnelly fresh. Produce —DUBLIN 15, County Dublin
- €35,000–€38,500 a year
- Full-time
- English
- Microsoft Office
- Supervising experience
- Language training provided
- Sick pay
Quick apply
Data Team Lead
IQVIA —Dublin, County Dublin
- Full-time
- Remote
- Oracle
- Bachelor's degree
- Leadership
- Work from home
Global Labelling Director (Team Lead), Content
Novartis —Dublin, County Dublin
- €90,300–€167,700 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
Warehouse Team Leader
PCI Pharma Services —Blanchardstown, County Dublin
- Full-time
- Warehouse experience
Team Lead - Strategic Transport & Mobility Consulting
Arup —Dublin, County Dublin
- English
- Research
- Master's degree
- Profit sharing
- Employee assistance program
3d
Team Manager - Home Energy
Actavo —Dublin, County Dublin
- €50,000–€56,000 a year
- Weekend availability
- Microsoft Office
- IT
- In-person
- Fuel card
- Annual leave
Team Leader
Mountain Warehouse —DUBLIN 15, County Dublin
- €14.15 an hour
- Part-time
- Warehouse experience
- Annual leave
- Employee assistance program
Quick apply
Bureau Manager, Payroll Team - Hybrid
Deloitte —Dublin, County Dublin
- €68,600 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Leadership
6d
Cleaning Team Leader - Full time
Mitie —Dublin, County Dublin
- €17.56 an hour
- Full-time
- Cleaning
- Employee assistance program
Quick apply
Data Team Lead, EMEA
IQVIA —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- English
- Work from home
11d
Housekeeper Team Leader - Full Time
Leevin —Dublin, County Dublin
- €14.65 an hour
- Weekend availability
- Hospitality
- English
- No degree
Quick apply
13d
Team Leader (Landscapes)
SAP Landscapes —Dublin, County Dublin
- €20–€25 an hour
- Overtime
- Contracts
- Construction experience
- Outdoor work
- Employee assistance program
Assistant Team Leader – Health Insurance
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Time management
- Annual leave
- Life insurance
Quick apply
11d
Café Team Lead
Avoca —Dublin, County Dublin
- Full-time
- Management
- Customer service
- Leadership
- Employee assistance program
Quick apply
5d
Team Lead, Financial Statement and Regulatory Reporting
Citco —Dublin, County Dublin
- Full-time
- Finance
- Bachelor's degree
- Leadership
Personal Lines Retention Team Leader
Gallagher —Arbour Hill, County Dublin
- Full-time
- Customer service
- Communication skills
7d
Team Lead - Private Markets Investment Controlling
LGT Capital Partners —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
Personal Lines Renewals Team Leader
Campion Ireland —DUBLIN 22, County Dublin
- Full-time
Quick apply

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IT Support Team Lead

Mallinckrodt -
Dublin, County Dublin

Apply Now

Job details

Full-time
13 days ago

Qualifications

SCCM
Vendor management
Bachelor's degree
IT
Communication skills
Active Directory
Intune

Full job description

Job Title

IT Support Team Lead

Requisition

JR000015882 IT Support Team Lead (Open)

Location

Dublin, IRL

Additional Locations

Job Description Summary

The IT Support Team Lead represents IT onsite in both the Dublin Head Office, R&D centre and Manufacturing Site, accountable for leading local support resources and delivering reliable, compliant end user and site IT services in a regulated pharmaceutical environment. The role combines hands on technical support with leadership responsibility, ensuring incidents, requests, and manufacturing critical issues are prioritised and resolved in line with business needs, GxP/CSV expectations, and agreed SLAs. The position partners closely with Global IT teams and vendors, drives continual service improvement, and supports site projects, audits, and business continuity readiness.

Job Description

Scope of Authority

Site-level IT service delivery for end‑user computing, local infrastructure support, and coordination of manufacturing‑impacting incidents and projects. No direct budget ownership; contributes to local IT forecasting, asset lifecycle planning, and vendor performance governance.

Key Accountabilities

Service Delivery & Operations ( 30% of time)

Lead and coordinate day to day onsite IT support activities, including deskside and remote support for endpoints, peripherals, printers, collaboration and standard corporate applications.
Act as an escalation point and lead incident response for site and manufacturing critical IT issues, ensuring clear communication, root cause analysis, and corrective actions.
Ensure incidents and requests are logged, prioritised, and resolved in line with SLAs/KPIs, driving reduction of recurring issues.
Manage & conduct IT project activities on a day-to-day basis

Team & Vendor Leadership ( 30% of time)

Provide day‑to‑day direction to onsite and third‑party support resources, setting priorities and ensuring consistent, customer‑focused service.
Oversee third‑party support resources performance against SLAs and quality standards, promoting a compliant, safety‑first culture.
Ensure effective resource coverage and local presence to meet operational demands.

Customer & Stakeholder Engagement ( 20% of time)

Build strong working relationships with Head Office, Manufacturing, Quality, Engineering stakeholders.
Act as the IT liaison for the site, communicating service status, risks, and planned changes.
Provide executive meeting support as required.

Governance, Compliance & Improvement ( 20% of time)

Ensure adherence to site quality systems, change control, security, and documentation requirements (GxP / CSV awareness).
Maintain audit readiness for IT services within scope and support validation activities as required.
Maintain site documentation, runbooks, and knowledge articles; support DR/BCP planning and testing.
Drive continuous improvement through metrics, trend analysis, and process optimisation.

Qualifications

Education & Experience

Bachelor’s degree or equivalent professional experience.
5+ years’ experience in IT end‑user / deskside support within an office or site‑based environment.
Proven experience acting as a lead technician or support lead, including escalation management and workload prioritisation.
Experience coordinating with central infrastructure and application teams across multiple IT domains.

Knowledge

IT service management practices (incident, request, problem, change); familiarity with ITIL.
Regulated or pharmaceutical environment awareness, including data integrity, security compliance, and audit readiness.
Understanding of Computer System Validation (CSV) concepts and formal change control (preferred).

Skills & Abilities

Strong customer focus with ability to operate calmly in time‑critical manufacturing scenarios.
Advanced troubleshooting across Windows endpoints, M365 collaboration tools, identity/access, printing, and endpoint security.
Working knowledge of Active Directory / Entra ID, device management (Intune/SCCM), and networking fundamentals.
Effective vendor management, communication, and stakeholder engagement skills.
Organised, metrics‑driven, and improvement‑oriented approach.

Working Conditions

Primarily onsite role (5 days per week) with local travel between sites.
Occasional out‑of‑hours or weekend work for incidents, cutovers, or maintenance.
Participation in on‑call rota.

Keenova offers employees a Total Rewards package which includes competitive pay and benefits. To learn more about our Total Rewards benefits please visit: Keenova Careers | Serve and Grow with Purpose | Keenova

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

At Keenova, we believe that no one should be alone in their pursuit of better health. This purpose drives us as we pair quality therapeutics with human support—showing up in big moments and small to help patients find comfort and confidence.

We bring deep expertise and resolve to every therapeutic area we serve, including immunology, urology, men’s health, orthopedics, critical care, and pediatric endocrinology. We work with patients, care partners, and physicians to help them navigate healthcare system complexity and access therapies that make a meaningful difference.

We are Keenova—keen to solve, keen to serve. Learn more at www.keenova.com.

Apply Now

Refine Your Search

team lead jobs in sandyford county dublin

IT Support Team Lead

Team Leader

Hygiene Team Supervisor – Night Shift

Data Team Lead

Global Labelling Director (Team Lead), Content

Warehouse Team Leader

Team Lead - Strategic Transport & Mobility Consulting

Team Manager - Home Energy

Team Leader

Bureau Manager, Payroll Team - Hybrid

Cleaning Team Leader - Full time

Data Team Lead, EMEA

Housekeeper Team Leader - Full Time

Team Leader (Landscapes)

Assistant Team Leader – Health Insurance

Café Team Lead

Team Lead, Financial Statement and Regulatory Reporting

Personal Lines Retention Team Leader

Team Lead - Private Markets Investment Controlling

Personal Lines Renewals Team Leader

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