Find Software engineer, aws lambda Jobs in Cork, C

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Cork, County Cork
- Computer Science
- Engineering
- Bachelor's degree
DevOps Engineer III
Everseen —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- DevOps
- System design
Senior AI Security Tools Automation Engineer (Senior Software Engineer)
Dell Technologies —Cork, County Cork
- Full-time
- Computer science
- Computer Science
- Windows
Automation Project Engineer
NeoDyne —Cork, County Cork
- Overtime
- Computer Science
- Customer service
- Engineering
Quick apply
AWS Expert
Citco —Cork, County Cork
- Full-time
- Master's degree
- AWS
- Bachelor's degree
Lead Site Reliability Engineer
OpenText —Cork, County Cork
- Computer Science
- DevOps
- AWS
Lead Site Reliability Engineer | Cork
OpenText —Cork, County Cork
- Azure
- AWS
- JavaScript
Cloud Operations Engineer
MongoDB —Cork, County Cork
- Monday to Friday
- Azure
- DevOps
- Java
Senior Site Reliability Engineer
OpenText —Cork, County Cork
- On call
- Computer Science
- DevOps
- Windows
Automation Project Engineer
PM Group —Cork, County Cork
- Computer Science
- Engineering
- Bachelor's degree
4d
Staff Software Engineer, Server Networking Security (Rust)
MongoDB —Cork, County Cork
- Azure
- Research
- AWS
Senior Software Engineer, Server Networking Security (Rust)
MongoDB —Cork, County Cork
- Azure
- AWS
- Bachelor's degree
Business Systems Engineer (Cork)
Qumulo —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
Quick apply
Senior Data Engineer (Cork)
Qumulo —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- Computer Science
- Salesforce
Quick apply
German-Speaking Technical Support Engineer - Elastic Cloud Storage
Dell Technologies —Cork, County Cork
- Weekend availability
- Customer service
- English
- Windows
Sr. Associate Cloud Security Engineer
McKesson —Cork, County Cork
- €40,900–€68,100 a year
- Computer Science
- Windows
- Bachelor's degree
German Speaking Principal Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Cork, County Cork
- Full-time
- English
- Analysis skills
- No degree
Senior Automation & Controls Engineer
Glanua —Cork, County Cork
- Full-time
- System design
- English
- Analysis skills
- Annual leave
- Employee assistance program
Quick apply
Senior Cloud Applications Developer
OpenText —Cork, County Cork
- Azure
- Computer Science
- Java
Director, Web Platform & Technology
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- AWS
- Agile

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Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Cork, County Cork

Apply Now

Job details

Qualifications

Telephony
Computer Science
Engineering
Bachelor's degree
Analytics
Information Technology

Full job description

Job Description

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

Apply Now

Refine Your Search

software engineer, aws lambda jobs in cork, c

Solutions Architect – Contact Center (Cloud & AI)

DevOps Engineer III

Senior AI Security Tools Automation Engineer (Senior Software Engineer)

Automation Project Engineer

AWS Expert

Lead Site Reliability Engineer

Lead Site Reliability Engineer | Cork

Cloud Operations Engineer

Senior Site Reliability Engineer

Automation Project Engineer

Staff Software Engineer, Server Networking Security (Rust)

Senior Software Engineer, Server Networking Security (Rust)

Business Systems Engineer (Cork)

Senior Data Engineer (Cork)

German-Speaking Technical Support Engineer - Elastic Cloud Storage

Sr. Associate Cloud Security Engineer

German Speaking Principal Technical Support Engineer – Elastic Cloud Storage

Senior Automation & Controls Engineer

Senior Cloud Applications Developer

Director, Web Platform & Technology

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