Find Home administration Jobs in Dublin, D

Customer Services Officer
Circle VHA —Dublin, County Dublin
- €28,332–€32,845 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
4d
National Account Manager
IQVIA —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Senior Administrator - Northwood (Full Time)
Bartra Healthcare —Santry, County Dublin
- From €18 an hour
- Overtime
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
4d
Learning & Development Officer - Executive Officer
Coimisiún na Meán —Dublin, County Dublin
- €38,803 a year
- Full-time
- Microsoft Office
- Human resources
- Communication skills
- Annual leave
2h
Business Systems & Operations Consultant
Target Integration ltd —Citywest, County Dublin
- €35,000–€45,000 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Flexitime
- Work from home
Quick apply
Tenancy Services Officer (Specified Purpose Contract)
Circle VHA —Dublin, County Dublin
- €40,000–€53,700 a year
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
4d
Assistant General Manager
Hines —Dublin, County Dublin
- On call
- Hospitality
- Customer service
- Microsoft Office
HR Generalist
Carechoice —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
Quick apply
Organisation Excellence Systems Coordinator
FoodCloud —Tallaght, County Dublin
- €42,000–€45,000 a year
- Salesforce
- Mentoring
- Organisational skills
11d
Personal Lines Insurance Advisor [24 Months FTC]
ESB —Dublin, County Dublin
- €41,500–€48,800 a year
- Overtime
- Customer service
- Communication skills
5d
Security Officer
Sodexo —Dublin, County Dublin
- €15.41 an hour
- Full-time
- In-person
- Communication skills
- Employee assistance program
Quick apply
Dealing and Client Services AVP – Transfer Agency
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Office
- Accounting
- Business
- Annual leave
8d
Internal Audit Specialist - IT
Accenture —Dublin, County Dublin
- Full-time
- Computer Science
- English
- Windows
- Work from home
Stock Manager, Kurt Geiger, Arnotts Dublin
Kurt Geiger —DUBLIN 1, County Dublin
- Full-time
- Leadership
- Employee discount
Quick apply
5h
Senior Accounts Receivable Billing Specialist
Geotab —Dublin, County Dublin
- Full-time
- Hybrid work
- Finance
- Bachelor's degree
- No degree
6d
Sea Logistics Operations Expert
Kuehne+Nagel —Swords, County Dublin
- €234.20–€39,000.00 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Work from home
Quick apply
10d
Management Trainee Hospitality (m/f/d) Dublin
Motel One —DUBLIN 1, County Dublin
- Full-time
- Hotel
- Business
- Leadership
Quick apply
Personal Lines New Business Administrator
Campion Ireland —DUBLIN 22, County Dublin
- Full-time
- Communication skills
Quick apply
4d
Sourcing Specialist - CST IT Sourcing
Verizon —Dublin, County Dublin
- Google Suite
- Data analysis skills
- Microsoft Office
4d
TA Investor Dealing Senior Analyst
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Office
- Accounting
- Business
- Annual leave
8d

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Customer Services Officer

Circle VHA -
Dublin, County Dublin

Quick apply

Job details

Full-time
€28,332–€32,845 a year
4 days ago

Benefits

Annual leave

Qualifications

Filing
Microsoft Office
Communication skills

Full job description

About Us:Circle Voluntary Housing Association was set up in 2003 and is a leading provider of social housing in Ireland. Our vision is to make a real difference by delivering quality homes and innovative integrated housing solutions to individuals and families in Ireland. We are passionate about our people and the delivery of a tenant first service.

Our team members are the secret element of our success. Their experiences, competencies, values, knowledge, and perspectives are greatly valued and have significantly contributed to Circle delivering over 2,500 homes. They deliver services to over 5,000 people and help create thriving communities.

We are dedicated to finding the right people who embrace our purpose, vision, and values. In return we will support you to learn, grow and excel in an exciting, flourishing, diverse organisation. We are committed to fostering an inclusive and collaborative work environment, which values every person who works with us and all of those who live in our homes and communities.

Reflecting the growing diversity of the communities in which we work, we welcome applications from people of all cultures, nationalities, genders, members of the LGBTQ+ community and any background traditionally marginalised in society.

About the Role: The Customer Services Officer is the main contact point for our tenants, customers and other stakeholders. This role is part of our core Services team and will support all departments to deliver excellent repairs and tenancy services to our tenants in their homes. The Customer Services Officer is responsible for responding to customer queries, logging responsive repairs, dealing with all customer contact in a friendly, efficient, and calm manner. Whilst also providing the provision of information, signposting and services to customers across all aspects of housing and the property services Circle VHA provides.

Key Responsibilities:

Customer Services:

Manage all service enquiries to Circle VHA through multiple contact points (phone, email, webchat, web
Manage all interactions providing a service in line with Circle VHA’s WE HEAR values.
Provide a frontline repairs service by triaging and logging initial repairs calls and forwarding details of required follow-ups to the relevant team.
Contacting contractors to follow-up on outstanding repairs, cancelling and completing repairs as required,
Redirecting calls to relevant departments.
Maintain electronic records of all enquiries.
Forwarding customer complaints to relevant departments for follow-up.
Log any feedback received from customers.
Organising bulk communications to customers via text and email.
Liaise with internal and external stakeholders to provide a timely service to customers.
Support meaningful opportunities for customer engagement by promoting opportunities and attending activities in-person or online as required.
submissions and in person).
and attempt to reorganize repairs where non-access has been identified.

Administration:

Follow-up on results and feedback received from satisfaction surveys. Providing corrective and preventative actions to support continuous service improvement.
Support the development and review of Policies, Procedures, Guidelines and Processes with a focus on improving customer experience.
Support information gathering for specific requests such as Subject Access Requests.

General:

Provide all services having due regard to the regulatory framework.
Ensure that up-to-date and accurate information is maintained on all IT systems.
Contribute to developing service plans, team and individual targets.
Attend and positively contribute to team meetings.
Liaise with colleagues as required to ensure that information is appropriately shared and that customers receive a seamless service.
Provide a high-quality, customer-focused service at all times.
Provide cover for annual leave or sick leave for other team members.
Carry out all duties observing Circle VHA’s policies, procedures, processes and guidelines.
Undertake any other duties that are reasonably commensurate with the level of this post.

Key Skills Knowledge

Experience in working in a customer facing environment
Experience with computer filing system
Ability to prioritise
Ability to make and maintain working relationships
Good communication skills
Experience using Microsoft suite in a professional setting

Quick apply

Refine Your Search

home administration jobs in dublin, d

Customer Services Officer

National Account Manager

Senior Administrator - Northwood (Full Time)

Learning & Development Officer - Executive Officer

Business Systems & Operations Consultant

Tenancy Services Officer (Specified Purpose Contract)

Assistant General Manager

HR Generalist

Organisation Excellence Systems Coordinator

Personal Lines Insurance Advisor [24 Months FTC]

Security Officer

Dealing and Client Services AVP – Transfer Agency

Internal Audit Specialist - IT

Stock Manager, Kurt Geiger, Arnotts Dublin

Senior Accounts Receivable Billing Specialist

Sea Logistics Operations Expert

Management Trainee Hospitality (m/f/d) Dublin

Personal Lines New Business Administrator

Sourcing Specialist - CST IT Sourcing

TA Investor Dealing Senior Analyst

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