Company: RFC Group
Location: Swords, Dublin, with responsibility across Ireland and the United Kingdom
Reporting to: Chief Executive and the Board
Employment type: Full-time, executive appointment
Salary: Competitive executive package, dependent upon experience
About RFC Group
RFC Group is one of Ireland’s leading integrated facilities management businesses.
The Group provides a broad range of services across Ireland and the United Kingdom, including:
- Security and manned guarding
- Contract cleaning
- Facilities management
- Fire and intruder alarm systems
- Technology-enabled security solutions
RFC Group has grown significantly through organic expansion and strategic acquisitions. The business is now entering its next phase of development and is creating the new position of Group Commercial Director.
The opportunity
This is not a role managing an established commercial department. The successful candidate will be responsible for building the Group commercial function.
Working directly with the Chief Executive and the Board, you will develop the commercial strategy, systems, processes and leadership capability required to support RFC Group’s long-term growth plans.
You will coordinate business development, sales, marketing, bid management, key account management and commercial governance across all Group businesses.
The role combines strategic leadership with practical execution. You will be expected to identify opportunities, introduce effective commercial disciplines and deliver measurable revenue growth.
Key responsibilitiesCommercial strategy
- Develop and execute the Group’s commercial strategy.
- Identify priority sectors, markets and target customers.
- Create structured market penetration plans.
- Support the Board in assessing new commercial opportunities.
- Provide market intelligence and competitor insight.
Organic growth and key accounts
- Increase revenue from existing customers through structured account development.
- Improve cross-selling across the Group’s service lines.
- Develop national and enterprise account strategies.
- Improve customer retention and long-term contract value.
- Strengthen strategic customer relationships.
Business development
- Lead enterprise and multi-site sales activity.
- Develop strategic partnerships.
- Improve the quality and predictability of the commercial pipeline.
- Introduce structured opportunity qualification.
- Build a sustainable and repeatable sales methodology.
Bid and tender management
- Improve the quality and consistency of bids.
- Introduce stronger bid governance.
- Develop commercial pricing disciplines.
- Increase tender win rates.
- Build reusable bid, proposal and commercial content.
Commercial systems and reporting
- Lead the implementation and adoption of CRM.
- Improve sales forecasting accuracy.
- Introduce meaningful commercial reporting.
- Establish appropriate commercial KPIs.
- Strengthen data-led decision-making throughout the Group.
Leadership
- Build and develop the Group commercial team.
- Coordinate sales, marketing and business development activity.
- Support divisional and operational leaders.
- Create clear ownership and accountability.
- Influence across the Group without creating unnecessary bureaucracy.
Acquisitions
- Support commercial due diligence on acquisition opportunities.
- Assist with the integration of acquired businesses.
- Identify commercial synergies.
- Develop cross-selling opportunities across newly acquired businesses.
Experience required
The successful candidate is likely to have:
- Significant senior commercial leadership experience.
- Experience in facilities management, security, outsourced services or a comparable business-to-business service environment.
- A strong record of winning enterprise, national or multi-site contracts.
- Experience developing and implementing commercial strategy.
- Strong commercial and financial acumen.
- A clear understanding of pricing, margins and contract profitability.
- Experience implementing CRM systems and commercial reporting.
- Experience building a commercial function rather than only inheriting one.
- Experience leading multidisciplinary commercial teams.
- Excellent stakeholder management and communication skills.
Leadership profile
We are looking for someone who:
- Thinks strategically but remains close to execution.
- Takes ownership and operates with limited supervision.
- Creates clarity and structure where ambiguity exists.
- Makes commercially balanced decisions.
- Builds trust quickly with customers, colleagues and the Board.
- Can influence senior stakeholders without relying on hierarchy.
- Develops people and raises standards.
- Remains calm and credible under pressure.
- Is comfortable operating in an entrepreneurial and evolving Group environment.
- Is energised by building rather than maintaining.
What success will look like
Within the first twelve months, the Group Commercial Director will be expected to have:
- Developed and communicated the Group commercial strategy.
- Established a coordinated commercial function.
- Introduced effective CRM discipline and commercial reporting.
- Improved forecasting accuracy.
- Built stronger enterprise and key account capability.
- Increased collaboration across Group businesses.
- Strengthened commercial and bid governance.
- Improved bid quality and tender win rates.
- Created a scalable commercial platform capable of supporting future organic growth and acquisitions.
Recruitment process
The recruitment process is expected to include:
- Initial application and longlist review.
- A 30-minute introductory conversation.
- A DISC behavioural assessment for shortlisted candidates.
- A structured competency interview.
- A final interview with the executive leadership team and a tour of the Dublin operation.
- Executive referencing and offer.
The DISC assessment will support the interview process and will not be used to exclude candidates based on behavioural profile alone.
How to apply
Please submit your CV together with a brief covering note explaining:
- Your experience of building or transforming a commercial function.
- Examples of enterprise or multi-site contracts you have helped to secure.
- The commercial results you have personally delivered.
- Your experience within facilities management, security, outsourced services or a comparable sector.
Applications and confidential enquiries should be sent to:
[email protected]
All applications and approaches will be handled in confidence.
Pay: €70,063.66-€183,324.38 per year
Work Location: In person
