Find Technical support Jobs in Remote

Selling Partner Associate (English and French), SP-Support
Amazon Ireland Support Services Limited —Remote
- Weekend availability
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Marketplace Support Specialist (French & English), SP-Support
Amazon Ireland Support Services Limited —Remote
- Weekend availability
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Support Specialist - LC Software
Thermo Fisher Scientific —Remote
- Full-time
- Remote
- Engineering
- Bachelor's degree
BPS Client Service & Support Representative Sr Lead
FIS Global —Remote
- Full-time
- Remote
- Microsoft Excel
- Bachelor's degree
- Accounting
14d
Azure Cloud Security Engineer - 100% Remote
CENSUS SA —Remote
- Full-time
- Remote
- Azure
- Computer Science
- English
Quick apply
18h
Field Applications Scientist, HPLC & LCMS - UK, Ireland or Nordics, EMEA North
Thermo Fisher Scientific —Remote
- Full-time
- Remote
- English
- Microsoft Office
- Project management
8d
Engineering Manager (Data Processing) (Remote - Ireland)
Yelp —Remote
- Full-time
- Remote
- Azure
- Java
- AWS
- Employee stock purchase plan
- Annual leave
CTM/Sr CTM - EMEA - FSP
Thermo Fisher Scientific —Remote
- Full-time
- Remote
- English
- Project management
- Bachelor's degree
AI Systems Engineering Expert
TripleTen —Remote
- Part-time
- Remote
- System design
- English
- Master's degree
Quick apply
Account Manager
Feedwater —Remote
- €45,000–€55,000 a year
- Full-time
- Remote
- Management
- Communication skills
- Negotiation
Quick apply
CMMS Engineer
Transcat —Remote
- Remote
- Microsoft Excel
- Engineering
- Maintenance
Field Application Scientist- Upstream BioProcessing
Thermo Fisher Scientific —Remote
- Full-time
- Remote
- Microsoft Excel
- Doctoral degree
- Salesforce
2d
Threat Intelligence Engineer
Black Duck Software, Inc. —Remote
- Remote
- Computer Science
- English
- Bachelor's degree
14d
Senior Delivery Manager
Scrambly —Remote
- Full-time
- Remote
- English
- Project management
- Software development
Private Cloud & Infrastructure Operations Engineer
Cloudera —Remote
- Full-time
- Remote
- Management
- Master's degree
- Bachelor's degree
- Annual leave
13h
(HubSpot) Operations Systems Specialist
Franchise Empire —Remote
- Part-time
- Remote
Quick apply
Senior Implementation Consultant - RIMS (Remote)
Veeva Systems —Remote
- €90,000–€150,000 a year
- Full-time
- Remote
- Spanish
- Oracle
- SharePoint
- Work from home
Assigned Certifier
ORS —Remote
- Full-time
- Remote
- Engineering
- Microsoft Office
- Project management
- Annual leave
Quick apply
Head of Controls & Quality (EU Bank)
Revolut —Remote
- €6,600–€7,400 a month
- Full-time
- Remote
- No degree
- Communication skills
2d
Sales Enablement Manager
Ookla —Remote
- €75,000–€90,000 a year
- Full-time
- Remote
- Sales
- Business
- Annual leave
14d

I want to receive the latest job alerts for technical support in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near remote

System Engineer jobs in Remote

Delivery Manager jobs in Remote

Infrastructure Engineer jobs in Remote

Engineering Manager jobs in Remote

Account Manager jobs in Remote

Sales Manager jobs in Remote

Cloud Engineer jobs in Remote

Mechanical Engineer jobs in Limerick, County Limerick

System Engineer jobs in South Dublin, County Dublin

System Engineer jobs in Limerick, County Limerick

Alarm Engineer jobs in Dublin, County Dublin

Delivery Manager jobs in Dublin, County Dublin

Delivery Manager jobs in Cork, County Cork

Property Manager jobs in Dublin, County Dublin

Commercial Manager jobs in Dublin, County Dublin

Production Manager jobs in County Cork

Scientist jobs in Limerick, County Limerick

Field Applications Scientist jobs in Dublin, County Dublin

Field Service Technician jobs in Dublin, County Dublin

Hybrid Quality Documentation Specialist jobs in Dublin, County Dublin

Selling Partner Associate (English and French), SP-Support

Amazon Ireland Support Services Limited -
Remote

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
French
Microsoft Excel
Microsoft Outlook
Customer service
English
Research
Windows
Communication skills

Full job description

DESCRIPTION

SHIFT REQUIREMENTS: Rotating shifts Sunday - Saturday, ranging from 7 AM to 10 PM depending on role.
WORK LOCATION: This is a virtual home based role. Permanently working from home from any province in Ireland.
START DATE: August 2026

In Selling Partner Support, we help third party Sellers & Vendors sell their products through our Amazon marketplace platform. We interact with Sellers and Vendors from across the world via phone, email and chat in a contact center environment where we answer their questions and resolve their issues regarding Amazon’s technology platforms, business policies, and operational processes. Our Associates serve as the first contact point between Sellers/Vendors and Amazon, and we seek to always respond with complete, accurate and customer-friendly responses.

We are ‘Customer Obsessed’ and strive for the perfect customer interaction every time. Our Associates must regularly multi-task utilizing a wide variety of software tools to navigate various Selling Partner Accounts, research and review policies and communicate effective solutions. The successful candidate will have a commitment to delivering outstanding customer service, a strong record of customer focus, and a keen interest in process improvement.

You will join one of our home-based teams, and still be part of the Amazon culture by collaborating with team members remotely via video, and engaging in a range of virtual engagement activities.

The team's schedule is organized in shifts and weekends to accommodate Amazons opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not determined until after the training period, therefore flexibility is required. Time off and holidays are not allowed during the whole training duration.

Key job responsibilities
As part of your role, you will have the opportunity to:

Support Amazon's Selling Partner’s to solve any incoming issues via 3 channels of communication (Phone, Email & Chat).

Manage high volumes of inbound and outbound calls, emails and chats in a timely manner.

Identify customers’ needs, clarify information, research every issue and providing solutions.

Exemplify Amazons Leadership Principle for Customer Obsession by consistently displaying a genuine empathy and passion for our customers, delivering an exceptional customer care experience with every contact.

Build sustainable relationships and engaging customers by going the extra mile.

Oversee and achieve various productivity and quality targets and metrics.

Collaborate with various internal stakeholders and teams.

Document all Selling Partner interactions and information according to standard operating procedures.

Troubleshoot and provide product guidance and support to all Amazons Sellers and Vendors.

Attend regular training sessions, learn product details and key selling points of products and technologies.

Any other duties and special projects as directed by management in keeping with the employee’s skills and experience

About the team
Join our Amazon Family in Ireland!

New hires become a member of a diverse, multicultural and global team. Join one of our many Amazon community & Affinity groups to further experience Amazon’s inclusive, collaborative culture.
Amazon takes pride in growing talent and leadership from within and offers multiple career paths.
Private Healthcare Plan
Prior to employment start, must have high speed internet with up to 5Mb download and 1Mb upload speed and a suitable home office work environment compliance with Amazon’s virtual contact canter policy.

BASIC QUALIFICATIONS

Experience in Customer Service
Proficiency (C1/C2 level) in English and in the second language outlined in the title of this job advertisement.
Technical Skills: Intermediate competency with Windows, Microsoft Word, Outlook and Excel. Able to use online communication and collaboration tools with ease

PREFERRED QUALIFICATIONS

Excellent verbal and written communication skills, with the ability to inspire confidence while guiding customers through issue resolution via phone and email
Strong listening skills with a demonstrated ability to show empathy and a genuine willingness to help
Prior contact centre experience
Comfortable working in a fast-paced, high-volume environment with the flexibility to adapt to change effectively
Ability to deliver strong performance in a metric-driven environment with high productivity and quality standards
Maintain a strong customer focus, ensuring every customer feels supported and valued
Foster a positive and cooperative team environment at all times
Ability to multitask across phone, chat, and email channels simultaneously
Clear and professional verbal and written communication skills, with confidence in providing live telephone support in English and other languages defined for the role
Ability to troubleshoot, research, and translate technical or procedural instructions into clear, customer-friendly guidance
Enthusiastic, highly self-motivated, and eager to learn new skills
Strong sense of urgency and adaptability in response to changing business needs
Ability to identify and drive process improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

technical support jobs in remote

Selling Partner Associate (English and French), SP-Support

Marketplace Support Specialist (French & English), SP-Support

Customer Support Specialist - LC Software

BPS Client Service & Support Representative Sr Lead

Azure Cloud Security Engineer - 100% Remote

Field Applications Scientist, HPLC & LCMS - UK, Ireland or Nordics, EMEA North

Engineering Manager (Data Processing) (Remote - Ireland)

CTM/Sr CTM - EMEA - FSP

AI Systems Engineering Expert

Account Manager

CMMS Engineer

Field Application Scientist- Upstream BioProcessing

Threat Intelligence Engineer

Senior Delivery Manager

Private Cloud & Infrastructure Operations Engineer

(HubSpot) Operations Systems Specialist

Senior Implementation Consultant - RIMS (Remote)

Assigned Certifier

Head of Controls & Quality (EU Bank)

Sales Enablement Manager

I want to receive the latest job alerts for technical support in remote

Related Searches

Explore jobs in more locations

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Jobseeker tools

Employer Tools

Browse

Stay Connected