Find Software developer Jobs in Passage County Cork

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Resident Engineer(RE) and Senior Resident Engineers(SRE) – Electrical
Tetra Tech —Cork, County Cork
- Hybrid work
- Microsoft Excel
- Construction experience
- In-person
Senior Software Engineer, Forward Deployed AI Engineer
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- Oracle
- Java
14d
Software Principal Engineer
Dell Technologies —Cork, County Cork
- Full-time
- System design
- Java
- C++
Sr. AI Developer
OpenText —Cork, County Cork
- Azure
- Computer Science
- DevOps
DevOps Engineer III
Everseen —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- DevOps
- System design
Java Engineer
Xanadu —Cork, County Cork
- On call
- Computer Science
- System design
- Java
Lead Cloud Systems Engineer | Cork
OpenText —Cork, County Cork
- Azure
- SQL
- Communication skills
Senior Software Developer
AMCS Group —Cork, County Cork
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- JavaScript
Quick apply
6d
Sr. Associate Cloud Security Engineer
McKesson —Cork, County Cork
- €40,900–€68,100 a year
- Computer Science
- Windows
- Bachelor's degree
Software Senior Engineer - HyperScale AI Storage Systems
Dell Technologies —Cork, County Cork
- €75,820–€98,120 a year
- Full-time
- System design
- Java
- C++
6d
Software Senior Principal Engineer - HyperScale AI Storage Systems
Dell Technologies —Cork, County Cork
- €113,900–€147,400 a year
- Full-time
- System design
- Java
- C++
6d
Software Principal Engineer - HyperScale AI Storage Systems
Dell Technologies —Cork, County Cork
- €94,350–€122,100 a year
- Full-time
- System design
- Java
- C++
6d
Sr. Cloud Applications Developer
OpenText —Cork, County Cork
- Weekend availability
- Computer Science
- DevOps
- Windows
Principal AI Developer
OpenText —Cork, County Cork
- Computer Science
- System design
- Master's degree
Sr. Cloud Applications Engineer (SRE) | Cork
OpenText —Cork, County Cork
- On call
- Azure
- AWS
- Continuous improvement
Lead AI Developer
OpenText —Cork, County Cork
- On call
- Azure
- Computer Science
- DevOps
Cloud Applications Engineer
OpenText —Cork, County Cork
- Azure
- Computer Science
- Maintenance
.Net Engineer (DevOps)
AMCS Group —Cork, County Cork
- Full-time
- Azure
- DevOps
- Engineering
Quick apply
Senior Engineer, Embedded Software
Analog Devices —Cork, County Cork
- Full-time
- System design
- Master's degree
- Bachelor's degree
6d

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Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

Telephony
Computer Science
Engineering
Bachelor's degree
Analytics
Information Technology

Full job description

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

Apply Now

Refine Your Search

software developer jobs in passage county cork

Solutions Architect – Contact Center (Cloud & AI)

Resident Engineer(RE) and Senior Resident Engineers(SRE) – Electrical

Senior Software Engineer, Forward Deployed AI Engineer

Software Principal Engineer

Sr. AI Developer

DevOps Engineer III

Java Engineer

Lead Cloud Systems Engineer | Cork

Senior Software Developer

Sr. Associate Cloud Security Engineer

Software Senior Engineer - HyperScale AI Storage Systems

Software Senior Principal Engineer - HyperScale AI Storage Systems

Software Principal Engineer - HyperScale AI Storage Systems

Sr. Cloud Applications Developer

Principal AI Developer

Sr. Cloud Applications Engineer (SRE) | Cork

Lead AI Developer

Cloud Applications Engineer

.Net Engineer (DevOps)

Senior Engineer, Embedded Software

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