Find Software engineer, forward deployed Jobs in County Cork

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Cork, County Cork
- Computer Science
- Engineering
- Bachelor's degree
Senior Software Engineer, Windows/Desktop Applications - Cork, Ireland
Speechify —Cork, County Cork
- €30,000–€120,000 a year
- Remote
- Doctoral degree
- Windows
- C++
10d
Senior Software Engineer, Core Experiences - Cork, Ireland
Speechify —Cork, County Cork
- €30,000–€120,000 a year
- Remote
- Java
5d
Interested in Working with Everseen?
Everseen —Cork, County Cork
- Full-time
- Hybrid work
Software Engineer 3, Atlas Growth 2
MongoDB —Cork, County Cork
- On call
- Remote
- Azure
- Java
- AWS
Software Engineer 3, Query Execution
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
Software Principal Engineer
Dell Technologies —Cork, County Cork
- Full-time
- System design
- Java
- C++
Software Senior Principal Engineer - HyperScale AI Storage Systems
Dell Technologies —Cork, County Cork
- €113,900–€147,400 a year
- Full-time
- System design
- Java
- C++
11d
Software CAD Engineer - Cork, Ireland
Qualcomm —Cork, County Cork
- Computer Science
- Engineering
- C++
- Employee stock purchase plan
- Gym membership
6d
Software Engineer, Datacenter Software
Analog Devices —Cork, County Cork
- Full-time
- C++
- Bachelor's degree
- Agile
Senior Software Engineer, C2C Services
MongoDB —Cork, County Cork
- Azure
- Java
- AWS
Software Engineer 3
MongoDB —Cork, County Cork
- Remote
- Azure
- Doctoral degree
- Computer Science
UI Developer
Xanadu —Cork, County Cork
- JavaScript
- Communication skills
- HTML
Senior Software Engineer
Analog Devices —Cork, County Cork
- Full-time
- Computer Science
- C++
- Bachelor's degree
Senior Linux/MAC Software Engineer
Forcepoint International Technology Limited —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
Quick apply
Sr. AI Developer
OpenText —Cork, County Cork
- Azure
- Computer Science
- DevOps
Senior Software Developer
AMCS Group —Cork, County Cork
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- JavaScript
Quick apply
11d
Principal AI Developer
OpenText —Cork, County Cork
- Computer Science
- System design
- Master's degree
Senior Software Engineer, Server Networking Security (Rust)
MongoDB —Cork, County Cork
- Azure
- AWS
- Bachelor's degree
International Software Quality Engineer with Norwegian
LocalEyes —Cork, County Cork
- Monday to Friday
- Computer Science
- English
- Analysis skills
- Free parking
- Relocation assistance
Quick apply

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Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Cork, County Cork

Apply Now

Job details

Qualifications

Telephony
Computer Science
Engineering
Bachelor's degree
Analytics
Information Technology

Full job description

Job Description

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

Apply Now

Refine Your Search

software engineer, forward deployed jobs in county cork

Solutions Architect – Contact Center (Cloud & AI)

Senior Software Engineer, Windows/Desktop Applications - Cork, Ireland

Senior Software Engineer, Core Experiences - Cork, Ireland

Interested in Working with Everseen?

Software Engineer 3, Atlas Growth 2

Software Engineer 3, Query Execution

Software Principal Engineer

Software Senior Principal Engineer - HyperScale AI Storage Systems

Software CAD Engineer - Cork, Ireland

Software Engineer, Datacenter Software

Senior Software Engineer, C2C Services

Software Engineer 3

UI Developer

Senior Software Engineer

Senior Linux/MAC Software Engineer

Sr. AI Developer

Senior Software Developer

Principal AI Developer

Senior Software Engineer, Server Networking Security (Rust)

International Software Quality Engineer with Norwegian

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