Find Information associate/ senior associate Jobs in Dublin 12, D

Asset & Wealth Management, Operations Oversight, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
- In-person
- Employee assistance program
6d
Associate Director, Reporting & Insights Partner R&D & Technical Operations
Jazz Pharmaceuticals —Dublin, County Dublin
- Oracle
- Master's degree
- Analysis skills
- Annual leave
Engagement Manager, Aircraft Investment Advisory
Alton Aviation Consultancy —Dublin, County Dublin
- Microsoft Excel
- Management
- English
Resource Forecasting & Documentation Coordinator
Ethos —Dublin, County Dublin
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
14d
HR & Finance Associate - Business Operations Team
Protex AI —Dublin, County Dublin
- €35,000 a year
- Full-time
- Hybrid work
- Administrative experience
- No degree
- AI
Data & AI Internal Product Team – Associate Director
Grant Thornton —Dublin, County Dublin
- Full-time
- Azure
- SQL
- Project management
Technical Migration Delivery Sr Lead - Data 360 or Tableau Cloud
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- No degree
12d
Campus Security Manager
Securitas Ireland —Dublin, County Dublin
- €80,000–€83,000 a year
- Weekend availability
- English
- Microsoft Office
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
Emerging Markets Fixed Income Analyst Portfolio Manager - Associate
Intesa Sanpaolo Group —Dublin, County Dublin
- Microsoft Excel
- English
- Research
Workplace Solutions - Creative Technologist, Sr Associate
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Continuous improvement
- JavaScript
- HTML
Executive Assistant - fixed term contract
PwC —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Migration Delivery Sr Lead - Marketing or Revenue Cloud
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- No degree
12d
Associate Principal/Principal Qualitative Research, Patient Centered Solutions
IQVIA —Dublin, County Dublin
- Full-time
- Hybrid work
- Doctoral degree
- Data analysis skills
- English
Staff Quality Engineer II
BD —Dublin, County Dublin
- €75,900–€115,725 a year
- Engineering
- Analysis skills
- Project management
10d
CMC Biopharma Regulatory Consultant — Ecolab Life Sciences
Ecolab —Dublin, County Dublin
- €7,425 a month
- Doctoral degree
- Sales
- English
5d
Senior Associate: Asset Management & Investment Funds (4-5 PQE)
Arthur Cox —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
11d
Pension Support Senior Associate
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance program
Quick apply
Caseworker - AAATP
Iom Usrap Dc —Dublin, County Dublin
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
11d
Caseworker - AAATP
International Organization for Migration —Dublin, County Dublin
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
11d
Intermediary Support Senior Associate
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance program
Quick apply
6d

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Asset & Wealth Management, Operations Oversight, Associate, Dublin

Goldman Sachs -
Dublin, County Dublin

Apply Now

Job details

Full-time
6 days ago

Benefits

Employee assistance program
Childcare

Qualifications

Bachelor's degree
Communication skills
Banking
Time management

Full job description

OUR IMPACT

Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.

YOUR IMPACT

We’re seeking an Operations Oversight Associate to support the governance, oversight, and performance monitoring of our centralised call centre and support teams. This role is responsible for monitoring operational performance, identifying risks and improvement opportunities, and providing management information, challenge, and governance support to ensure the delivery of positive customer outcomes.

WHAT YOU’LL DO:

Reporting to the Head of Delivery, act as a key support to ensure the Delivery centre is operating effectively and in line with its objectives
Responsible for providing oversight and governance of the contact centre experience and ensuring appropriate frameworks are in place to support delivery of customer outcomes
Monitor and report on operational performance against agreed service level targets, escalating risks and issues where necessary

Identify opportunities for strategic enhancement of existing processes to improve customer journeys and ensure organisational effectiveness
Provide governance support and senior review for complex customer escalations, offering guidance and support to the call centre manager to help resolve inbound escalations promptly and effectively, in line with procedures.
Review and sign off on processes, policies, and talking points for the centralised call centre.
Act as a senior point of escalation, reviewing and providing sign off on complaints.
Participate as key contributor or lead in projects as directed by the management team.

REQUIREMENTS

3+ years of relevant industry experience across retail banking
Excellent interpersonal, organizational, verbal and written communication skills
Demonstrated experience in customer journeys and operational procedures
Ability to develop strong relationships with key stakeholders and delegates across the organisation
Strong time management skills, ability to work to deadlines, and adapt in a dynamic environment
Desire to continually learn and ability to manage multiple priorities
Enjoys working in a fast-paced, changing, start-up environment
Bachelor’s degree preferred

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. : https://www.goldmansachs.com/careers/footer/disability-statement.html

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

We Offer Best-In-Class Benefits

Healthcare & Medical Insurance

We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.

Holiday & Vacation Policies

We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.

Financial Wellness & Retirement

We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.

Health Services

We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.

Fitness

To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).

Child Care & Family Care

We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.

Benefits at Goldman Sachs

Read more about the full suite of class-leading benefits our firm has to offer.

Opportunity Overview

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CORPORATE TITLEAssociate

language

OFFICE LOCATION(S)Dublin

assignment

JOB FUNCTIONCOO

account_balance

DIVISIONAsset & Wealth Management

Apply Now

Refine Your Search

information associate/ senior associate jobs in dublin 12, d

Asset & Wealth Management, Operations Oversight, Associate, Dublin

Associate Director, Reporting & Insights Partner R&D & Technical Operations

Engagement Manager, Aircraft Investment Advisory

Resource Forecasting & Documentation Coordinator

HR & Finance Associate - Business Operations Team

Data & AI Internal Product Team – Associate Director

Technical Migration Delivery Sr Lead - Data 360 or Tableau Cloud

Campus Security Manager

Emerging Markets Fixed Income Analyst Portfolio Manager - Associate

Workplace Solutions - Creative Technologist, Sr Associate

Executive Assistant - fixed term contract

Technical Migration Delivery Sr Lead - Marketing or Revenue Cloud

Associate Principal/Principal Qualitative Research, Patient Centered Solutions

Staff Quality Engineer II

CMC Biopharma Regulatory Consultant — Ecolab Life Sciences

Senior Associate: Asset Management & Investment Funds (4-5 PQE)

Pension Support Senior Associate

Caseworker - AAATP

Caseworker - AAATP

Intermediary Support Senior Associate

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