Find Software engineer, forward deployed Jobs in Douglas, C

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Software Senior Engineer - HyperScale AI Storage Systems
Dell Technologies —Cork, County Cork
- €75,820–€98,120 a year
- Full-time
- System design
- Java
- C++
3d
Software Principal Engineer - HyperScale AI Storage Systems
Dell Technologies —Cork, County Cork
- €94,350–€122,100 a year
- Full-time
- System design
- Java
- C++
3d
Director, Software Engineering (GPU, AI & Platform Software) - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
5d
Site Reliability Engineer - Tier 1
Xanadu —Cork, County Cork
- On call
- Oracle
- Java
- Scripting
Senior Staff Embedded Software Engineer – AI Accelerator
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
UI Developer
Xanadu —Cork, County Cork
- JavaScript
- Communication skills
- HTML
Cloud Applications Engineer
OpenText —Cork, County Cork
- Azure
- Computer Science
- Maintenance
Sr. AI Developer
OpenText —Cork, County Cork
- Azure
- Computer Science
- DevOps
Lead Cloud Systems Engineer | Cork
OpenText —Cork, County Cork
- Azure
- SQL
- Communication skills
Senior C++ Software Engineer - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- CAD
- Employee stock purchase plan
3d
Sr. Cloud Applications Engineer (SRE) | Cork
OpenText —Cork, County Cork
- On call
- Azure
- AWS
- Continuous improvement
Software Senior Principal Engineer - HyperScale AI Storage Systems
Dell Technologies —Cork, County Cork
- €113,900–€147,400 a year
- Full-time
- System design
- Java
- C++
3d
DevOps Engineer III
Everseen —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- DevOps
- System design
Lead AI Developer
OpenText —Cork, County Cork
- On call
- Azure
- Computer Science
- DevOps
Lead Site Reliability Engineer | Cork
OpenText —Cork, County Cork
- Azure
- AWS
- JavaScript
Software Engineer 3
MongoDB —Cork, County Cork
- On call
- Remote
- Azure
- Java
- AWS
10d
Principal AI Developer
OpenText —Cork, County Cork
- Computer Science
- System design
- Master's degree
Product Security Engineer, Senior - Vulnerability Management Research and Automation - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
International Software Quality Engineer with Norwegian
LocalEyes —Cork, County Cork
- Monday to Friday
- Computer Science
- English
- Analysis skills
- Free parking
- Relocation assistance
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Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

Telephony
Computer Science
Engineering
Bachelor's degree
Analytics
Information Technology

Full job description

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

Apply Now

Refine Your Search

software engineer, forward deployed jobs in douglas, c

Solutions Architect – Contact Center (Cloud & AI)

Software Senior Engineer - HyperScale AI Storage Systems

Software Principal Engineer - HyperScale AI Storage Systems

Director, Software Engineering (GPU, AI & Platform Software) - Cork, Ireland

Site Reliability Engineer - Tier 1

Senior Staff Embedded Software Engineer – AI Accelerator

UI Developer

Cloud Applications Engineer

Sr. AI Developer

Lead Cloud Systems Engineer | Cork

Senior C++ Software Engineer - Cork, Ireland

Sr. Cloud Applications Engineer (SRE) | Cork

Software Senior Principal Engineer - HyperScale AI Storage Systems

DevOps Engineer III

Lead AI Developer

Lead Site Reliability Engineer | Cork

Software Engineer 3

Principal AI Developer

Product Security Engineer, Senior - Vulnerability Management Research and Automation - Cork, Ireland

International Software Quality Engineer with Norwegian

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