Find Program manager, site reliability Jobs in Midleton, C

Manager, Program Management, Audits and Insights
Amazon Ireland Support Services Limited - A94 —Cork, County Cork
- Full-time
- Microsoft Excel
- Computer Science
- SQL
12d
Business Readiness Programme Manager
Apple —Cork, County Cork
- Master's degree
- Project management
- Bachelor's degree
8d
Site Reliability Engineer, Enterprise Technology Services
Apple —Cork, County Cork
- Computer Science
- DevOps
- Master's degree
1d
Senior Full Stack Engineer, Employee Experience Engineering
Apple —Cork, County Cork
- Computer Science
- Master's degree
- AWS
7d
Field Engineer
Enet —Cork, County Cork
- Full-time
- In-person
- Electrical Engineering
Quick apply
Personal Trainer
One Arena —Cork, County Cork
- €17–€24 an hour
- Full-time
- Administrative experience
- In-person
- Communication skills
- Store discount
- Profit sharing
Quick apply
1d
Multi Drop Delivery Driver - Food Company
My GLP1 Meals —Cork, County Cork
- €14.15 an hour
- Part-time
- Driving
- Communication skills
Quick apply
Asset Reliability/ Maintenance Engineer
BASF Ireland DAC —Cork, County Cork
- Bachelor's degree
- Continuous improvement
- Communication skills
12d
Experienced Pastry Chef for New Cafe – Cork City
shasin holdings pvt ltd —Cork, County Cork
- €16–€20 an hour
- Full-time
- Cooking
- No degree
- Time management
Quick apply
1d
Lead Hardware Design Engineer
Advanced Energy Industries, Inc. —Cork, County Cork
- Doctoral degree
- Master's degree
- Bachelor's degree
2d
Kitchen Assistant - FULL TIME
BiteMix Kitchen —Cork, County Cork
- €14.50–€15.50 an hour
- Part-time
- English
- Food service
- Kitchen experience
- Store discount
- Employee discount
Quick apply
4d
Chef de Partie
Aramark Ireland —Cork, County Cork
- Full-time
- Kitchen experience
Quick apply
9d
Carpenter / General operative
Tony F Carpentry —Cork, County Cork
- €13.50–€22.56 an hour
- Full-time
- Carpentry
Quick apply
12d
Embedded Hardware Engineer
Collins Aerospace —Cork, County Cork
- Full-time
- Doctoral degree
- Master's degree
- C++
14d
Embedded Software Engineer, Staff - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Domestic Qualified Plumbers & 3rd/4th Yr Apprentices
Walsh & Sheehan Ltd —Cork, County Cork
- Full-time
- Plumbing
- In-person
Quick apply
Flat/Round PVC Ducting Installer
Walsh & Sheehan Ltd —Cork, County Cork
- Full-time
- Plumbing
- In-person
Quick apply
Eirdata HVAC Technician
ESS Ltd. —Cork, County Cork
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Eirdata HVAC Technician
ESS LTD —Cork, County Cork
- €52,000–€55,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Mobile Industrial Cleaner - Cork
BidvestNoonan —Cork, County Cork
- €14.80–€17.80 an hour
- Full-time
Quick apply

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Manager, Program Management, Audits and Insights

Amazon Ireland Support Services Limited - A94 -
Cork, County Cork

Apply Now

Job details

Full-time
12 days ago

Qualifications

Microsoft Excel
Computer Science
Process improvement
SQL
Project management
Bachelor's degree
Recruiting
Pivot tables
Data visualisation
Leadership

Full job description

DESCRIPTION

The Audits and Insights team (AIT) – SPT Audit program measures accuracy of account enforcements, listing enforcements, all appeals and reinstatement decisions through audits on a statistically significant sample across Perfect Order Experience, Selling Partner Risk & Abuse, Financial Disincentives, Automated Brand Protection, Andon, Product Review Abuse, Restricted Products, Safety, Know Your Customer & Product Safety & Compliance (PSC) to name a few. We perform audits and measure the coverage and accuracy via director level goals and generate actionable insights from our audits to improve enforcement accuracy, appeal handling accuracy, First Contact Resolution (FCR) rate and eliminate unnecessary Seller friction by identifying ways to reduce Seller enforcements and appeals. We are committed to maintaining and advancing the trust of our Sellers by raising the bar through our Audits.
You will be responsible for driving process improvement, waste elimination and program/product/regional engagement. You will drive a culture of self-inspection and continuous improvement where acting on fact and eliminating defects and waste is the norm. You will apply a mix of quantitative and leadership skills to identify areas of improvement and prioritize resources. You will lead, build rapport, and mentor process improvement teams consisting of members of all levels and functions, without formal reporting relationships.

Key job responsibilities

Lead and drive process improvements (short-term wins) as well as process design / redesign (long-term wins) efforts.
Own end to end process transformation in Operations. Continuously identify new opportunities which can be scaled across AIT functions
Own improvement of cost efficiency initiatives by collaborating with operations, program, product and policy.
Collaborate with the Tools team to implement process improvements
Design and develop new Ops metrics that reflect Ops efficiency and effectiveness.
Performs quantitative analysis of key process indicators to identify opportunities for process improvement.
Drive process standardization across the operations network for AIT.
Develop mechanisms to surface known best practices across the AIT
Collaborate with and influence the engineering, product management, operations and executive teams on individual projects, features and launches to track progress, milestones, issues and risks.

Internal job description

BASIC QUALIFICATIONS

Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
Experience in program or project management
Experience working cross functionally with tech and non-tech teams
Experience defining program requirements and using data and metrics to determine improvements
Experience defining and executing program requirements
Experience in complex problem solving, and working in a tight schedule environment
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience working with recruiting and people-related tools, CRM systems, and complex spreadsheets

PREFERRED QUALIFICATIONS

Experience in driving end to end delivery, and communicating results to senior leadership
Experience in defining and implementing process improvement initiatives using data and metrics
Experience using data visualization tools
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

program manager, site reliability jobs in midleton, c

Manager, Program Management, Audits and Insights

Business Readiness Programme Manager

Site Reliability Engineer, Enterprise Technology Services

Senior Full Stack Engineer, Employee Experience Engineering

Field Engineer

Personal Trainer

Multi Drop Delivery Driver - Food Company

Asset Reliability/ Maintenance Engineer

Experienced Pastry Chef for New Cafe – Cork City

Lead Hardware Design Engineer

Kitchen Assistant - FULL TIME

Chef de Partie

Carpenter / General operative

Embedded Hardware Engineer

Embedded Software Engineer, Staff - Cork, Ireland

Domestic Qualified Plumbers & 3rd/4th Yr Apprentices

Flat/Round PVC Ducting Installer

Eirdata HVAC Technician

Eirdata HVAC Technician

Mobile Industrial Cleaner - Cork

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