Find Software developer Jobs in Cork, C

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Senior Engineer, Embedded Software
Analog Devices —Cork, County Cork
- Full-time
- Computer Science
- Master's degree
- C++
Senior AI Security Tools Automation Engineer (Senior Software Engineer)
Dell Technologies —Cork, County Cork
- Full-time
- Computer science
- Computer Science
- Windows
Lead Cloud Systems Engineer | Cork
OpenText —Cork, County Cork
- Azure
- SQL
- Communication skills
Embedded Software Engineer, Senior – Integration - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Director, Web Platform & Technology
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- AWS
- Agile
Senior Software Engineer, C2C Services
MongoDB —Cork, County Cork
- Azure
- Java
- AWS
Software Security Operations Engineer, Senior - Cork, Ireland
Qualcomm —Cork, County Cork
- Oracle
- Doctoral degree
- Computer Science
- Employee stock purchase plan
DevOps Engineer III
Everseen —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- DevOps
- System design
Sr. Cloud Applications Engineer (SRE) | Cork
OpenText —Cork, County Cork
- On call
- Azure
- AWS
- Continuous improvement
Site Reliability Engineer, Enterprise Technology Services
Apple —Cork, County Cork
- Computer Science
- DevOps
- Master's degree
1d
German-Speaking Technical Support Engineer - Elastic Cloud Storage
Dell Technologies —Cork, County Cork
- Weekend availability
- Customer service
- English
- Windows
13d
Senior Staff Software Engineer/Architect - Runtime Engineer
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Senior Staff Embedded Software Engineer – AI Accelerator
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Senior Principal Software Engineer
Dell Technologies —Cork, County Cork
- Full-time
- Computer Science
- Master's degree
- Analysis skills
2d
Site Reliability Engineer - Tier 1
Xanadu —Cork, County Cork
- On call
- Oracle
- Java
- Scripting
.Net Engineer (DevOps)
AMCS Group —Cork, County Cork
- Full-time
- Azure
- DevOps
- Engineering
Quick apply
Principal / Director Software Engineer – AI Accelerators (Datacenter)
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Director, Software Engineering (GPU, AI & Platform Software) - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
1d
Senior Cloud Applications Engineer
OpenText —Cork, County Cork
- Azure
- Computer Science
- Java

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Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

Telephony
Computer Science
Engineering
Bachelor's degree
Analytics
Information Technology

Full job description

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

Apply Now

Refine Your Search

software developer jobs in cork, c

Solutions Architect – Contact Center (Cloud & AI)

Senior Engineer, Embedded Software

Senior AI Security Tools Automation Engineer (Senior Software Engineer)

Lead Cloud Systems Engineer | Cork

Embedded Software Engineer, Senior – Integration - Cork, Ireland

Director, Web Platform & Technology

Senior Software Engineer, C2C Services

Software Security Operations Engineer, Senior - Cork, Ireland

DevOps Engineer III

Sr. Cloud Applications Engineer (SRE) | Cork

Site Reliability Engineer, Enterprise Technology Services

German-Speaking Technical Support Engineer - Elastic Cloud Storage

Senior Staff Software Engineer/Architect - Runtime Engineer

Senior Staff Embedded Software Engineer – AI Accelerator

Senior Principal Software Engineer

Site Reliability Engineer - Tier 1

.Net Engineer (DevOps)

Principal / Director Software Engineer – AI Accelerators (Datacenter)

Director, Software Engineering (GPU, AI & Platform Software) - Cork, Ireland

Senior Cloud Applications Engineer

I want to receive the latest job alerts for software developer in cork, c

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