Technical Escalations Engineer 2 (Network Monitoring) - EMEA
Datadog —Dublin, County Dublin
- On call
- Windows
- Linux
- Employee stock purchase plan
Quick apply
3d
Controls Engineer, Controls Engineer
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
14d
Staff Product Manager - Mobile - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Hospitality
- Bachelor's degree
- Product management
- Annual leave
- Work from home
Quick apply
Customer Support Co-Ordinator
Elwood Roberts —Dublin, County Dublin
- €32,000–€38,000 a month
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick apply
Account Executive
Zendesk —Dublin, County Dublin
- €111,000–€167,000 a year
- Full-time
- Sales
- Research
- Bachelor's degree
Critical Infrastructure Fire Protection Engineer (Field Engineering), Data Center Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Director, Product Management - Unified Risk & Quality Platform (URQP)
Optum —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Sales Enablement Instructional Designer
Revolut —Dublin, County Dublin
- €10,700–€16,000 a month
- Full-time
- Remote
- Project management
- No degree
- Communication skills
Core Banking developer
U.S. Bank National Association —DUBLIN 18, County Dublin
- €85,765–€100,900 a year
- Full-time
- Azure
- Java
- Master's degree
Senior Associate, Global Risk Management Programs
Azurity Pharmaceuticals - Ireland —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manager, Controllership, GFS
West Pharmaceutical Services —Dublin, County Dublin
- €85,000–€108,100 a year
- ERP systems
- Microsoft Office
- Project management
Senior Integration Engineer
U.S. Bank National Association —DUBLIN 18, County Dublin
- €102,680–€120,800 a year
- Full-time
- Azure
- Java
- Master's degree
Site Reliability Engineer III
Guidewire Software —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- DevOps
Product Director: Cloud Foundations - Executive Director
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
CLO Deal Administrator
U.S. Bank National Association —DUBLIN 18, County Dublin
- €41,820–€49,200 a year
- Full-time
- Analysis skills
- No degree
- Organisational skills
Lead Software Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Computer Science
- English
- Java
Associate Director, Data Product Owner Tech Ops and G&A
Jazz Pharmaceuticals —Dublin, County Dublin
- Computer Science
- Master's degree
- AWS
- Annual leave
5d
Manager, FX & Treasury Risk
Xerox —Dublin, County Dublin
- Full-time
- Management
- Finance
- Master's degree
7d
Senior HRIS Manager
Aptiv plc —Dublin, County Dublin
- Microsoft Excel
- Bachelor's degree
- Human resources
10d
TA Specialist - 6 Month FTC
Citco —Dublin, County Dublin
- Full-time
- Organisational skills
- Negotiation

I want to receive the latest job alerts for system centric services in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

system centric services jobs near dublin, d

Account Executive jobs in Dublin, County Dublin

Software Engineer jobs in Dublin, County Dublin

Fire Engineer jobs in Dublin, County Dublin

Treasury Manager jobs in Dublin, County Dublin

Administrator jobs in DUBLIN 18, County Dublin

Site Reliability Engineer jobs in Dublin, County Dublin

Controls Engineer jobs in Dublin, County Dublin

HRIS Manager jobs in Dublin, County Dublin

Technical Engineer jobs in Dublin, County Dublin

Risk Manager jobs in Dublin, County Dublin

Account Executive jobs in Cork, County Cork

Marketing Executive jobs in Drumbilla, County Louth

Account Executive jobs in County Galway

Administration, Executive Assistant €30,000 jobs in Cork, County Cork

Account Executive jobs in Newbridge, County Kildare

Ai Product Manager jobs in Dublin, County Dublin

Software Engineer jobs in Carrigaline, County Cork

Network Engineer jobs in Cork, County Cork

Software Engineer jobs in County Limerick

Software Engineer jobs in Sligo, County Sligo

Technical Escalations Engineer 2 (Network Monitoring) - EMEA

Datadog -
Dublin, County Dublin

Quick apply

Job details

3 days ago

Benefits

Employee stock purchase plan

Qualifications

Jira
Kubernetes
Windows
Docker
Zendesk
Confluence
Linux
JSON
Debugging

Full job description

The Team

As Datadog's in-house product experts, the Technical Escalation Engineering (TEE) team plays a critical role in driving our global success. We enable our customers, from the world's most innovative startups to the largest enterprises.

Through deep technical expertise, relentless problem-solving, and exceptional customer engagement, we educate, guide, and troubleshoot, delivering high-impact solutions that shape the customer experience. Whether through hands-on technical call, in-depth fact findings meeting, or complex investigations, we set the gold standard for technical excellence and customer advocacy.

As part of our TEE team, you'll tackle the most challenging technical problems, collaborate directly with Engineering and Product to refine and evolve our platform, and mentor teams worldwide, elevating the technical bar at every level.

Role Summary

As part of the Technical Escalation Engineering (TEE) team, you'll operate at the heart of Datadog's ecosystem, working at the intersection of Technical Solutions, Engineering, Product, and our Customers. Every challenge you take on will directly impact the performance, scalability, and success of both our clients and our platform. You'll be in an environment that moves fast, challenges you daily, and rewards curiosity, ownership, and technical excellence.

This is your chance to shape the future of observability and security, driving innovation, mentoring teams, and influencing product direction while witnessing your expertise make an immediate and lasting impact.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

Develop deep technical expertise and continuously learn as the product evolves.
Investigate complex escalations, lead high-stakes technical calls, and drive solutions for our most critical customer challenges with urgency and precision.
Run engaging office hours, deliver impactful learning sessions, and mentor the Global Support Engineering team (GSE), ensuring they're equipped to handle any challenge.
Partner with Engineering and Product to proactively identify gaps, drive improvements, and advocate for customers in shaping the evolution of our platform.
Become the go-to expert on Network Monitoring at Datadog, mastering both the technical landscape and the customer experience over Network Device Monitoring, SNMP, Cloud Network Monitoring, Network Path,.
Build tooling, sandboxes, and automations to streamline debugging and troubleshooting for complex issues.

Who You Are:

A self-driven problem solver with an obsession for excellence and continuous learning. You thrive in ambiguity, take initiative, and push beyond expectations.
A strategic thinker who defaults to a client-centric approach, proactively identifying opportunities to enhance customer experience while balancing technical feasibility.
An independent, fast learner, capable of picking up new technologies, adapting to evolving priorities, and crafting innovative solutions to complex technical issues.
A collaborator and mentor, who enjoys sharing knowledge, raising the technical bar for the team, and contributing to a culture of excellence.
An expert in troubleshooting network specific issues comfortable navigating containerized environments like Docker and Kubernetes.
Hands-on experience working across Linux, Windows, and MacOS, with strong system-level troubleshooting and administration skills (processes, services, networking, file systems, kernel, eBPF …etc.).
Familiar with CLIs, APIs, and config files (YAML/JSON), and can confidently guide others toward best practices.

Bonus points

Computer Science or Engineering majors
Experienced in using Zendesk, Jira, Confluence, or similar softwares.
Familiarity with Datadog, integrations ecosystem, or similar observability platforms is a strong plus.

Datadog values people from all walks of life. We understand not everyone will meet all the below qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

Generous and competitive benefits
New hire stock equity (RSUs) and employee stock purchase plan
Continuous career development and pathing opportunities
Product training to develop an in-depth understanding of our product and space
Best in breed onboarding
Internal mentor and buddy program cross-departmentally
Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Quick apply

Refine Your Search

system centric services jobs in dublin, d

Technical Escalations Engineer 2 (Network Monitoring) - EMEA

Controls Engineer, Controls Engineer

Staff Product Manager - Mobile - 100% Remote - EMEA

Customer Support Co-Ordinator

Account Executive

Critical Infrastructure Fire Protection Engineer (Field Engineering), Data Center Engineering

Senior Director, Product Management - Unified Risk & Quality Platform (URQP)

Sales Enablement Instructional Designer

Core Banking developer

Senior Associate, Global Risk Management Programs

Manager, Controllership, GFS

Senior Integration Engineer

Site Reliability Engineer III

Product Director: Cloud Foundations - Executive Director

CLO Deal Administrator

Lead Software Engineer

Associate Director, Data Product Owner Tech Ops and G&A

Manager, FX & Treasury Risk

Senior HRIS Manager

TA Specialist - 6 Month FTC

I want to receive the latest job alerts for system centric services in dublin, d

Related Searches

Explore jobs in more locations

The Team

Role Summary

What You'll Do:

Who You Are:

Bonus points

Benefits and Growth:

Jobseeker tools

Employer Tools

Browse

Stay Connected