Find Software development manager content Jobs in Dublin, D

Customer Success Manager
Pluralsight —Dublin, County Dublin
- Full-time
- In-person
- Annual leave
Product Lifecycle Mechanical Engineer, Data Center Mechanical Solutions
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Mechanical Sustainability Engineer, Data Center Engineering Sustainability
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Analysis skills
Senior Global Strategy Engineer, Global Engineering Strategy
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Bachelor's degree
Engineering and Core Technology Manager, Security
Dolby —Dublin, County Dublin
- Computer Science
- Research
- Master's degree
Mechanical Design Engineer, Data Centre Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction experience
12d
Design Project Engineer - Mechanical, Fleet Remediation Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- System design
- AWS
- Bachelor's degree
Senior Product Manager, Interoperability
Datavant Ireland —Dublin, County Dublin
- Remote
- Project management
- Product management
Quick apply
Sr. Solutions Consultant
Kofax —Dublin, County Dublin
- Azure
- Computer Science
- Sales
Quick apply
Sr.Manufacturing Engineer - OnSite, Hardware Engineering - Manufacturing
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Master's degree
- AWS
- Project management
Sr. Product Design Engineer, Data Center Engineering - Electrical Products and Services
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Maintenance
- AWS
Electrical Colocation Regional Engineer, Colo Regional Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Physical Security Engineer (Design) , Data Center Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
HV/MV Electrical Design Engineer, HV/ MV Design Engineering EMEA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Colo Controls Engineer, Colo Regional Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Maintenance
- AWS
Lead Electrical Design Engineer, Data Centre Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction experience
Principal Security Engineer, AWS Security
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Python
HV/MV Senior Electrical Design Engineer, AWS HVDE Design Engineering EMEA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Microsoft Office

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Customer Success Manager

Pluralsight -
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

Unlimited paid holidays
Annual leave

Qualifications

Cloud computing
Account management

Full job description

Job Description:

We are in search of an Enterprise Customer Success Manager (CSM) with a focus on data to engage and retain some of Pluralsight’s largest customers and help them achieve their desired business outcomes. This role requires a consultative approach with a strong focus on value, and a proven track record of collaborating with large-scale customers to develop their strategies and showcase Pluralsight’s impact on their success. A successful CSM builds outstanding relationships, drives data driven insights, is customer centric and shows skill at achieving trusted adviser and advocate status in the customers’ minds. You will work cross-functionally to drive strategic partnerships with a focus on regular customer communications (Running QBRs, EBRs, On-site visits, consulting customer on engagement campaigns) to drive positive results and renewals/expansion.

Who You’re Committed To Being

A customer obsessed individual partnering optimally with customers across industries to reach their business goals.
Persuasive, committed & results driven with demonstrable experience in driving action & advancing strategy in large customers.
Laser-focused on demonstrating customer value & driving customer health through regular strategic engagements with existing collaborators & able to expand stakeholder map.
A standout colleague, able to handle ambiguity, anticipate and react to changes in a constantly evolving environment. Driven by helping others and contributing positively to the team.
Ability to listen, think logically, strategically, and tactically to tackle sophisticated problems.
Self-motivated, demonstrating an ability to assume responsibility and work autonomously

What You’ll Do

Understand customer needs and strategic priorities.
Proactively mitigate risk throughout the customer life cycle and ultimately position your accounts for continued growth.
Effectively lead activities such as: Regular customer engagements, Quarterly Business Reviews (which are rooted in business knowledge & data driven), Executive Business Engagements, Success Planning & Value led conversations to drive skill and tech strategy advancement.
Build strategic relationships at the C-Level and are comfortable being the authority in the room through demonstrable consultative skills to work and partner effectively with key customer stakeholders.
Develop and share standard processes with team members to continually improve the quality, effectiveness, and efficiency of our processes.
Meet and exceed quarterly renewal rates and renewal upsell rate, or other targets defined by the business.

Experience You’ll Bring

Ability to perform a value-led discovery with customers, to uncover their business objectives, key priorities and desired outcomes.
Deep understanding of a successful customer success motion.
Proven experience in a Customer Success, account management, or client-facing role, with a track record of driving platform adoption and customer outcomes
A genuine interest in how people learn and develop, and experience working alongside L&D, HR, or talent teams either in a previous role or as part of your current one
The ability to operate credibly at executive level, comfortable leading a skills strategy conversation with a CTO or CHRO without it feeling like a vendor pitch
Data fluency: the ability to take a Skill IQ trend, an MAU chart, and a licence utilisation report and build a narrative that changes how a customer thinks about their investment
Commercial curiosity: a genuine interest in whether the customer's business is succeeding, and the instinct to connect learning outcomes to business outcomes
Organized and capable of highly effective time management.
Ability to operate in a fast-paced professional environment.

Requirements

Experience as one of the following:

CSM or account managers from HR tech, LMS, or learning platform businesses, who already understand the L&D buyer and the language of skills development
Customer Success professionals who have spent time embedded in customer L&D or HR programmes, running enablement, onboarding, or learning initiatives
Former L&D professionals who have moved into commercial or customer-facing roles and want to combine both skillsets in one place
Sales engineers or solutions consultants from the learning or talent space, ready to move into a longer-term, relationship-led role
Hybrid Work Model: This role follows a hybrid schedule, with on-site work at our Dublin, Ireland office Wednesday and Thursday and remote flexibility on Mondays, Tuesdays and Fridays. This approach helps us collaborate more effectively, make decisions more quickly, and build a stronger culture, while still providing flexibility.
Travel: Travel expectations differ by role. Some quota-bearing sales positions involve limited travel, while others may involve travel of up to 40%, depending on business needs.

Why You’ll Love Working Here

We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location
We’re mission driven and guided by our culture pillars
We have a strong commitment to diversity and belonging
We cultivate a culture of trust, autonomy, and collaboration
We’re lifelong learners and champion team member growth and advancement
We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more.

About Us

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.

Physical Requirements

This role is primarily performed in an office or home office setting and involves standard computer-based work.

EEOC Statement & Accommodations Statement

Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws.

If you need an accommodation to apply, interview, or perform essential job functions,

#LI-RG

#LI-Hybrid

About Us

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations, and individuals around the world rely on our platform to support critical technology skill development in areas that are crucial to innovation, including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning.

We offer highly curated content developed by vetted technology experts, industry leading skill assessments, and hands-on, immersive learning experiences designed to help individuals skill-up faster.

Apply Now

Refine Your Search

software development manager content jobs in dublin, d

Customer Success Manager

Product Lifecycle Mechanical Engineer, Data Center Mechanical Solutions

Senior Mechanical Sustainability Engineer, Data Center Engineering Sustainability

Senior Global Strategy Engineer, Global Engineering Strategy

Engineering and Core Technology Manager, Security

Mechanical Design Engineer, Data Centre Engineering

Design Project Engineer - Mechanical, Fleet Remediation Engineering

Senior Product Manager, Interoperability

Sr. Solutions Consultant

Sr.Manufacturing Engineer - OnSite, Hardware Engineering - Manufacturing

Sr. Product Design Engineer, Data Center Engineering - Electrical Products and Services

Electrical Colocation Regional Engineer, Colo Regional Engineering

Physical Security Engineer (Design) , Data Center Engineering

HV/MV Electrical Design Engineer, HV/ MV Design Engineering EMEA

Colo Controls Engineer, Colo Regional Engineering

Lead Electrical Design Engineer, Data Centre Engineering

Principal Security Engineer, AWS Security

HV/MV Senior Electrical Design Engineer, AWS HVDE Design Engineering EMEA

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