About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
As an individual contributor, the Programme Manager will work within the Global Client Change Practice.
This Global group works closely with Clients, the broader Client Change team, Client Implementations, Worldwide Technology, Operations, Relationship Management and Product to deliver effective project portfolio management & change management from change initiation through to implementation and benefits realisation.
The group is responsible for Programme Management, Project Management, business consultancy, and business analysis, brought about by Clients’ strategic direction, clients’ requested changes, industry regulation and/or operational efficiency directives.
The key responsibilities of the role include:
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Responsible for managing and helping prioritise large-scale client change portfolios
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Responsible for managing large scale client programmes with multiple projects and work streams. Programmes involve delivery of critical client, operational or regulatory changes that impact multiple business units or disciplines.
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Provide enhanced Client interface, communication and change governance on change items managed
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Demonstrate strong leadership and communicating effectively with different business units at all levels when managing initiatives
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Responsible for aligning resources, overseeing agreed budgets, creating project plans and tracking key milestones/risks/dependencies. This is the key coordinator to ensure the successful implementation of critical Client, Operational and Regulatory change
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Ensure all project updates are routinely and effectively communicated to clients, business partners and vendors, demonstrating strong communication
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Ensure all projects are delivered to quality targets, in a timely manner, within budget and the procedures generated are robust for operational partners and that the project has met its objectives
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Maintain or enhance, as appropriate, a structured and focused mechanism for take on of new business and/or new products
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Elicitation of clients’ business strategy & immediate business need through structured interviews and information gathering sessions. Document clearly defined business strategy and validation with the client and business partners.
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Work with key NT stakeholder groups to manage resolution, escalations and presentation of issues for Clients
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To build positive relationships and networks with key NT & client stakeholders
The successful candidate will benefit from having:
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A College or University degree and/or relevant proven work experience
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Prior Project Management or Programme Management experience
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Significant experience working within Asset Servicing/ Investment Management with a highly detailed understanding of 2+ areas of the following Asset Servicing Business' - Investment Operations Outsourcing; Transfer Agency, Fund Accounting, Custody
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Specialised depth and/or breadth of expertise in Project/Programme Management
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Demonstrated ability to lead others to solve complex problems
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Communicates difficult concepts and negotiates with others to adopt a different point of view
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Excellent communications skills; verbal, non-verbal and written
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In-depth Functional / Industry Knowledge
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Highly flexible and adaptable to change with strong organizational skills
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Strong skills as core Microsoft based applications, including MS Power BI
Work Authorization
Applicants must have the right to work in Ireland at the time of application and for the duration of employment.
Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.
