Find System centric services Jobs in Dublin, D

Customer Service Assistant
Hannon Transport —Lusk, County Dublin
- €35,000 a year
- Full-time
- CRM software
- Customer service
- Leaving certificate
Quick apply
5d
Analyst, Corporate Banking, Dublin
Scotiabank —Dublin, County Dublin
- Spanish
- Analysis skills
- Banking
Rental Agent
Indie Campers —Dublin, County Dublin
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick apply
Operations Associate (Full-Time) - Grafton Street
ALO —Dublin, County Dublin
- Weekend availability
- Microsoft Excel
- Sales
- No degree
Quick apply
6d
Deskside Support Engineer
Systal Technology Solutions —Dublin, County Dublin
- Full-time
- Azure
- Windows
- IT
Sr. SDE, Workforce Solutions (WS)
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Java
Data Scientist (Search & Recommendation)
Binance —Dublin, County Dublin
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- No degree
Quick apply
Operations Lead - Grafton Street
ALO —Dublin, County Dublin
- Weekend availability
- Microsoft Excel
- Sales
- No degree
Quick apply
13d
TA Specialist - 6 Month FTC
Citco —Dublin, County Dublin
- Full-time
- Organisational skills
- Negotiation
Senior Data Analyst
Optum —Dublin, County Dublin
- Full-time
- Engineering
- SQL
- Presentation skills
Manager, FX & Treasury Risk (Hybrid)
Xerox —Dublin, County Dublin
- Full-time
- Management
- Finance
- Master's degree
Core Banking developer
U.S. Bank National Association —DUBLIN 18, County Dublin
- €85,765–€100,900 a year
- Full-time
- Azure
- Java
- Master's degree
Advertising Sales Rep
Accenture —Dublin, County Dublin
- Full-time
- Sales
- English
- Leaving certificate
Software Development Engineer, AWS Security
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
AI Research Engineer (Multi-Modal Reinforcement Learning) - 100% Remote Worldwide
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- Doctoral degree
- Computer Science
- English
Site Reliability Engineer
Elwood Roberts —Dublin, County Dublin
- €400–€500 a day
- Full-time
- Scripting
- Communication skills
- Python
Quick apply
Senior Product Manager
Optum —Dublin, County Dublin
- Full-time
- Master's degree
- Analysis skills
- No degree
Senior Core Banking Developer
U.S. Bank National Association —DUBLIN 18, County Dublin
- €102,680–€120,800 a year
- Full-time
- Azure
- Java
- Master's degree
Store Manager (36 Hours)
JoJo Maman Bébé —DUBLIN 2, County Dublin
- Sales
- Customer service
- Analysis skills
- Annual leave
Enterprise Solutions Engineer, Service Management
Asana —Dublin, County Dublin
- €77,000–€98,000 a year
- Sales
- IT
- AI
- Work from home
Quick apply
13d

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Customer Service Assistant

Hannon Transport -
Lusk, County Dublin

Quick apply

Job details

Full-time
€35,000 a year
5 days ago

Benefits

Bike to work scheme
Company events
On-site parking

Qualifications

CRM software
Customer service
Logistics
Leaving certificate
Communication skills

Full job description

Job Description

Job Information

Job Title

Customer Service Assistant

Department

Transport Operations

Reports To

Transport Director

Location

Lusk, Co Dublin

Salary

€35,000

Shift Pattern

Mon-Fri 10am-6pm

1 in every 5 weekend Sat and Sun 8am-4pm

Job Purpose

The Customer Service Assistant provides exceptional support to our clients, ensuring their transportation needs are managed efficiently and effectively. This role is key to maintaining strong customer relationships and enhancing the overall customer experience.

Duties and Responsibilities

Customer Interaction

Handle inbound and outbound customer inquiries via phone, email, and chat
Provide timely and accurate information about Hannon transport and logistics services

Problem Resolution

Address and resolve customer complaints and issues promptly
Ensure customer satisfaction and retention through effective communication

Booking and Scheduling

Assist customers with booking and scheduling transportation services
Manage changes, cancellations, and updates to bookings as required

Data Management

Maintain accurate records of customer interactions, transactions, and feedback in the CRM and TMS systems
Ensure all data entry is accurate and up to date

Collaboration

Work closely with operations, logistics, and other departments to ensure smooth service delivery
Communicate effectively to resolve issues and support operational processes

Feedback Collection

Gather and report customer feedback to help improve service and overall customer experience

Policy Adherence

Ensure compliance with company policies, procedures, and regulatory requirements

Knowledge, skills and experience required

Essential

Leaving Cert or equivalent; additional qualifications in customer service or related fields are a plus
Previous experience in a customer service role, ideally in transport or logistics
Excellent communication and interpersonal skills
Strong problem-solving abilities with a customer-centric approach
Proficiency in using CRM software and other customer service tools
Ability to multitask and manage time effectively
Attention to detail and accuracy in data entry

Personal Attributes

Proactive and customer-focused
Friendly, professional, and approachable
Adaptable to changing workloads and priorities
Team player with a positive attitude

Why join Hannon Logistics

Join a company focused on innovation, sustainability and growth
Professional development and training opportunities
A competitive salary and company benefits are available for the right candidate

Note: This description is intended to be a guide of what duties are most likely to be but should not be taken as a definitive list. Hannon reserves the right to vary duties and add duties as they deem necessary.

Pay: €35,000.00 per year

Benefits:

Bike to work scheme
Company events
On-site parking

Work Location: In person

Quick apply

Refine Your Search

system centric services jobs in dublin, d

Customer Service Assistant

Analyst, Corporate Banking, Dublin

Rental Agent

Operations Associate (Full-Time) - Grafton Street

Deskside Support Engineer

Sr. SDE, Workforce Solutions (WS)

Data Scientist (Search & Recommendation)

Operations Lead - Grafton Street

TA Specialist - 6 Month FTC

Senior Data Analyst

Manager, FX & Treasury Risk (Hybrid)

Core Banking developer

Advertising Sales Rep

Software Development Engineer, AWS Security

AI Research Engineer (Multi-Modal Reinforcement Learning) - 100% Remote Worldwide

Site Reliability Engineer

Senior Product Manager

Senior Core Banking Developer

Store Manager (36 Hours)

Enterprise Solutions Engineer, Service Management

I want to receive the latest job alerts for system centric services in dublin, d

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