Find Office administrator dublin Jobs in Dublin, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Purchasing Administrator
CEC —Dublin, County Dublin
- Full-time
- ERP systems
- Microsoft Office
- Computer skills
Quick apply
8h
Global Entity Services Specialist
The Maples Group (Financial Services) —DUBLIN 2, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Commercial Administrator
Winthrop Technologies —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Customer Support Administrator (Italian Speaker)
AXA —DUBLIN 1, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Salesforce Administrator
Trulioo —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Salesforce
- Analysis skills
- Annual leave
Contract Administrator
Jacobs —Dublin, County Dublin
- Hybrid work
- Engineering
- Organisational skills
- Contracts
7d
Pensions Administration - Retirement
WTW —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
- Annual leave
12d
Group Pensions Administrator - 10 month contract
Zurich Insurance —Dublin, County Dublin
- Part-time
- Microsoft Word
- Microsoft Excel
- No degree
Private Client Administrator
NFP Corp —Blackrock, County Dublin
- Full-time
- Hybrid work
- Communication skills
- Annual leave
6d
Payroll Administrator
ESW —Dublin, County Dublin
- Overtime
- Hybrid work
- Microsoft Excel
- Business
Quick apply
18h
Engineering Administrator
DPS Group —Dublin West, County Dublin
- Microsoft Office
- No degree
- Manufacturing
Fund Accounting Analyst
Millennium Management —Dublin, County Dublin
- Analysis skills
- Bachelor's degree
- Accounting
Site Administrator
Fohntech Group —DUBLIN 15, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
SQL Database Administrator – Security & Risk
Azimut Holding —Dublin, County Dublin
- Azure
- English
- SQL
ETF Basket Associate/Senior Associate, Fund/Client Accounting (Multiple Openings)
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Administrator
Louis Fitzgerald Group —DUBLIN 1, County Dublin
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick apply
6d
Specialist I, Investor Services AML FTC
SEI Investments —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
14d
Contract Administrator
AECOM —Dublin, County Dublin
- Full-time
- Communication skills
V.I.E. Custody Administrator
Société Générale —Dublin, County Dublin
- Microsoft Excel
- Engineering
- English
5d

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

Quick apply

Refine Your Search

office administrator dublin jobs in dublin, d

IT Support Engineer - Level 2

Purchasing Administrator

Global Entity Services Specialist

Commercial Administrator

Customer Support Administrator (Italian Speaker)

Salesforce Administrator

Contract Administrator

Pensions Administration - Retirement

Group Pensions Administrator - 10 month contract

Private Client Administrator

Payroll Administrator

Engineering Administrator

Fund Accounting Analyst

Site Administrator

SQL Database Administrator – Security & Risk

ETF Basket Associate/Senior Associate, Fund/Client Accounting (Multiple Openings)

Sales Administrator

Specialist I, Investor Services AML FTC

Contract Administrator

V.I.E. Custody Administrator

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