GET TO KNOW US
At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
KNOW THE ROLE
The Stockroom Assistant will support the smooth and efficient operation of the store by managing the receipt, organisation, and movement of stock. You will ensure accurate inventory control, operational excellence, and contributes to delivering an exceptional customer experience through teamwork, attention to detail, and commitment to quality.
Key Responsibilities:
Receive, check, and process deliveries efficiently, ensuring all stock is accurately logged and discrepancies are reported promptly
Maintain an organised, safe, and tidy stockroom to optimise space and ensure easy product access
Prepare merchandise for the shop floor with correct ticketing, tagging, and pricing in line with company standards
Ensure accurate use of digital tools and stock systems (e.g. HHT guns, LEAN app) to manage transfers, stock counts, and reporting
Support stocktaking activities by maintaining data integrity and assisting in count verification
Demonstrate Operational Excellence by following all company procedures for deliveries, returns, and special orders
Collaborate with colleagues and other departments to ensure stock is replenished in a timely and efficient manner
Adhere to Health & Safety and security protocols, ensuring equipment is used correctly and potential risks are reported
Deliver exceptional internal customer service, maintaining a professional, approachable, and helpful attitude at all times
Assist with administrative tasks, including documentation, filing, and communication with internal teams
Support promotional or peak trade activity by prioritising workload effectively and remaining flexible to changing needs
Demonstrate resilience and adaptability when managing competing demands or high stock volumes
Uphold company values, ensuring professionalism, teamwork, and integrity in all stockroom operations
KNOW WHAT WE’RE LOOKING FOR
Previous experience in retail stockroom, warehouse, or logistics operations is desirable
Strong attention to detail and commitment to maintaining high operational standards
Excellent organisation and time management skills with the ability to prioritise multiple tasks
Demonstrates team spirit, collaboration, and a positive attitude in a fast-paced environment
Comfortable using digital tools and stock management systems (e.g. handheld scanners, Excel)
Strong communication skills, able to liaise confidently with colleagues and management
Displays initiative and accountability for completing tasks to the highest standard
Physically capable of performing manual handling duties in a safe and efficient manner
Demonstrates flexibility and adaptability to changing operational needs
Upholds professionalism, punctuality, and integrity in every aspect of the role
KNOW WHAT’S IN IT FOR YOU
We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.
As a Brown Thomas Arnotts team member, you will benefit from:
Competitive Salary
Contributory Pension Scheme
Competitive annual leave entitlement
Team Member discount across the world’s most iconic brands
Recognition Days for Volunteering & Wellbeing
Wellbeing Initiatives
Extensive Learning & Development Offerings
Leading Talent Programmes
Flexible Working Model
Additional Benefits
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.
We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at [email protected] to request accommodation.
