Find Accommodation manager Jobs in Douglas, C

Reception Assistant Manager
Hayfield Manor Hotel —Cork, County Cork
- Full-time
- English
- Leadership
- Employee assistance program
- Employee discount
Quick apply
13d
Property Manager / BnB Manager
OBF Property Investment Group Limited —Cork, County Cork
- €31,000–€50,000 a year
- Full-time
- Hospitality
- English
- Microsoft Office
Quick apply
Night Supervisor
Dalata —Cork, County Cork
- Full-time
- Hotel
- Organisational skills
- Front desk
- Employee assistance program
Quick apply
8d
Social Care Worker - Estuary Way
Childhood Matters —Cork, County Cork
- Full-time
- Cooking
- English
- Leaving certificate
- Annual leave
- Employee assistance program
Quick apply
Receptionist
Dalata —Cork, County Cork
- Full-time
- Customer service
- Hotel
- No degree
- Employee assistance program
Quick apply
4d
Manager - Facilities Management
WTW —Cork, County Cork
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
Night Manager
Dalata —Cork, County Cork
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance program
Quick apply
7d
Senior Client Manager (French-speaking)
OpenText —Cork, County Cork
- Sales
- English
- Leadership
Night Porter
Cork International Hotel —Cork Airport, County Cork
- Full-time
- Hotel
- Referral programme
Quick apply
Assistant Accommodation Supervisor
Dalata —Cork, County Cork
- Full-time
- Bar
- Hotel
- Organisational skills
- Employee assistance program
Quick apply
Business Analyst - Cork
KPMG —Cork, County Cork
- Weekend availability
- Hybrid work
- Finance
- Bachelor's degree
- Business
- Relocation assistance
- Annual leave
4d
Conference & Banqueting Manager
Dalata —Cork, County Cork
- Weekend availability
- Management
- Hotel
- No degree
- Employee assistance program
Quick apply
14d
Full Time - Bartender
Cork International Hotel —Cork Airport, County Cork
- Full-time
- Bar
- Hotel
- Relocation assistance
- Referral programme
Quick apply
Localisation QA Tester with Hebrew
Globe Technical Services Ltd —Cork, County Cork
- €40,000–€42,000 a year
- Full-time
- English
- Analysis skills
- Organisational skills
- Relocation assistance
- Sick pay
Quick apply
Accommodation Supervisor
Carrigaline Court Hotel —Carrigaline, County Cork
- Full-time
Quick apply
3h
Localisation QA Engineer with English - Australian Market
Globe Technical Services Ltd —Cork, County Cork
- €42,000–€46,000 a year
- Full-time
- English
- Analysis skills
- Communication skills
- Relocation assistance
- Sick pay
Quick apply
IT Support Engineer - Helpdesk
PFH Technology Group —Little Island, County Cork
- Full-time
- IT
Quick apply
Assistant Night Manager
The Montenotte Hotel —Cork, County Cork
- Nights as needed
- Hotel
- Resort
- Employee assistance program
Quick apply
11d
Senior Territory Channel Account Manager (Italy, Spain, Portugal) - Hybrid, Cork, Ireland
Malwarebytes —Cork, County Cork
- Full-time
- Hybrid work
- Spanish
- Sales
- Salesforce
- Referral programme
Quick apply
Deputy Manager
Woodie's —Cork, County Cork
- Weekend availability
- Retail management
- Annual leave
- Sick pay
4d

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Reception Assistant Manager

Hayfield Manor Hotel -
Cork, County Cork

Quick apply

Job details

Full-time
13 days ago

Benefits

Bike to work scheme
Food allowance
Company events
Employee assistance program
Employee discount
On-site parking

Qualifications

English
Multi-line phone systems
Leadership

Full job description

Reports To: Reception Manager

Role Purpose

The Reception Assistant Manager supports the Reception Manager in leading the Front Office, Guest Relations and Switchboard team, deputising in their absence. The role holds day-to-day responsibility for guest experience standards, team performance and departmental operations, ensuring the department consistently delivers the service, presentation and professionalism expected of a 5-star property.

Key Responsibilities

Guest Experience & Operations

Maintain a visible, hands-on presence across the hotel, leading by example throughout the guest journey from pre-arrival to departure.
Oversee daily arrivals, VIP arrangements, group bookings and guest profile management, ensuring pre-arrival communications, rooming and guest preferences are handled to a 5-star standard.
Act as the primary point of escalation for guest concerns and complaints, taking ownership of resolution and follow-up.
Liaise closely with Accommodation, Food & Beverage, Spa, Concierge, Housekeeping and other departments to ensure guest requests and VIP arrangements are communicated and fulfilled.
Monitor service standards across public areas and guest-facing touchpoints, identifying and acting on opportunities to enhance the guest experience.
Carry out reception duties as required, including check-in/check-out, billing queries, guest records and correspondence.

Team Leadership

Manage the day-to-day performance of the team, allocating duties, coaching and providing feedback.
Support recruitment, onboarding, training and ongoing development of team members.
Contribute to rostering and resource planning to always ensure appropriate departmental cover.
Escalate conduct or performance concerns to the Reception Manager as required, and act as a role model for the standards expected of the team.

Administration & Reporting

Review guest experience logs, handovers and departmental reports for accuracy, consistency and timeliness across shifts.
Support the Reception Manager with departmental administration, cash and billing controls, and performance reporting against targets.
Ensure departmental procedures, brand standards and compliance requirements are consistently upheld.

Standards & Professionalism

Maintain the highest standards of professionalism, confidentiality and integrity at all times.
Communicate effectively with senior management, department heads and colleagues.
Demonstrate the leadership, reliability and commitment to service excellence expected of a manager at Hayfield Manor, a 5-star property.

Role Review

This job description reflects the current responsibilities of the Reception Assistant Manager position during the probationary period. Responsibilities and duties may be reviewed, amended or expanded at the discretion of management in line with operational requirements, business needs and demonstrated performance.

Job Type: Full-time

Benefits:

Bike to work scheme
Company events
Employee assistance program
Employee discount
Food allowance
On-site parking

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

accommodation manager jobs in douglas, c

Reception Assistant Manager

Property Manager / BnB Manager

Night Supervisor

Social Care Worker - Estuary Way

Receptionist

Manager - Facilities Management

Night Manager

Senior Client Manager (French-speaking)

Night Porter

Assistant Accommodation Supervisor

Business Analyst - Cork

Conference & Banqueting Manager

Full Time - Bartender

Localisation QA Tester with Hebrew

Accommodation Supervisor

Localisation QA Engineer with English - Australian Market

IT Support Engineer - Helpdesk

Assistant Night Manager

Senior Territory Channel Account Manager (Italy, Spain, Portugal) - Hybrid, Cork, Ireland

Deputy Manager

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