Find Senior cloud Jobs in Cork, C

Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Lead Security Analyst
OpenText —Cork, County Cork
- Spanish
- Azure
- AWS
4d
Senior Software Engineer – Sensors (Cork, Ireland)
Qualcomm —Cork, County Cork
- Azure
- Doctoral degree
- Computer Science
- Employee stock purchase plan
Cost Accounting Manager
Arlo Technologies, Inc. —Cork, County Cork
- Full-time
- Microsoft Excel
- Oracle
- Manufacturing
12d
Applied AI Engineer Graduate
Trend Micro —Cork, County Cork
- Full-time
- Azure
- Computer Science
- Master's degree
6d
Senior Manager, Data Science & AI
SolarWinds —Cork, County Cork
- Doctoral degree
- Master's degree
- SQL
Quick apply
Manager, Support Engineering
Wiz, Inc. —Cork, County Cork
- Remote
- Azure
- Computer Science
- Engineering
Quick apply
Security Architect
Forcepoint International Technology Limited —Cork, County Cork
- Full-time
- Azure
- Computer Science
- AWS
Quick apply
FY27 Intern - Software Engineering Internship 2027 - 6 months, Cork
Qualcomm —Cork, County Cork
- Computer Science
- Master's degree
- C++
Senior Project Scheduler
PSC Biotech —Cork, County Cork
- Full-time
- No degree
- Communication skills
Senior AI/ML Engineer
Tigera —Cork, County Cork
- Writing skills
- AI
- Communication skills
Quick apply
Principal AI Developer
OpenText —Cork, County Cork
- Computer Science
- System design
- Master's degree
Senior Staff Software Engineer/Architect - Runtime Engineer
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Manager, Site Reliability Engineering - Storage Layer Service
MongoDB —Cork, County Cork
- Hybrid work
- Microsoft Excel
- Azure
- AWS
Sr. Sales Coordinator
Proofpoint —Cork, County Cork
- Full-time
- Sales
- Salesforce
- AI
3d
Senior Manager, AI & Data Science
OpenText —Cork, County Cork
- Computer Science
- Master's degree
- Analysis skills
15h
Digital Design Member of Technical Staff (MTS)
onsemi —Cork, County Cork
- Full-time
- Recruiting
- Communication skills
Senior Principal Digital IC Design Engineer
onsemi —Cork, County Cork
- Full-time
- Doctoral degree
- English
- Master's degree
- Work from home
Senior Staff Embedded Software Engineer – AI Accelerator
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Quality Coordinator | Cork
Glanua —Cork, County Cork
- Full-time
- No degree
Quick apply
1d

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Level 2 Engineer

Ekco -
Cork, County Cork

Quick apply

Job details

Qualifications

Microsoft Windows Server
Customer service
Windows
Sonicwall
Firewall
DHCP
IT support
DNS
IT
TCP/IP
Communication skills
Intune
Time management
VPN

Full job description

About Ekco

Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.

️ In a few words, we take businesses to the cloud and back!

We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, South Africa, Malaysia & Ireland.

The Role

As a Level 2 Service Desk Engineer, you will provide advanced technical support to end users across multiple client environments. You will handle escalations from Level 1 engineers, troubleshoot more complex issues, and work closely with Level 3 engineers and senior staff for problem resolution. This role requires strong communication and time management skills, a good technical expertise, and the ability to balance multiple priorities in a fast-paced MSP environment. Opportunities: Strong professional growth development opportunities to avail off for career growth. Continuous learning and participation in training program pathways and certification are available. Exposure to large variety of dynamic IT infrastructures, new technologies and services.

Key Responsibilities

Provide 2nd-line support for escalated incidents, priority incidents and service requests.
Diagnose and resolve hardware, software, security and network issues that cannot be resolved at Level 1.
Support both Windows desktop and server environments, Microsoft 365, our internal service offerings and customer business applications.
Perform user and system administration (AD, 365 Exchange, M365, Intune, backups, security tools).
Document solutions, update knowledgebase articles, and provide feedback to improve Level 1 efficiency.
Provide support for internal network, internet services and firewall gateways (VPNs, IPVSec, DHCP, DNS, VLANs).
Assist with patching, monitoring alerts, and basic firewall/switch configuration as required.
Backup troubleshooting (Veeam, Datto)
Escalate unresolved issues to Level 3 or vendor support, ensuring proper documentation.
Identify and implement process improvements, enhance service delivery offerings
Maintain effective time management and ticket handling practices and procedures
Maintain strong customer service focus when dealing directly with end users.

Requirements

2–4 years’ experience in an IT support technician role, preferably in an MSP or internal IT team.
Strong knowledge of Windows 10/11, Windows Server, Windows Server administrative tools, and Microsoft 365.
Experience with remote monitoring and management (RMM) tools.
Experience with firewall support and administration (DELL SonicWALL preferable)
Experience in backup software and configuration
Understanding of networking fundamentals (TCP/IP, DHCP, DNS, VPN).
Strong written and verbal communication skills. Excellent customer service skills.
Excellent teamwork skills and user initiative

• Innovative thinking skills and logical problem solving • Customer service focused

Relevant certifications (CompTIA+ Network+/Security+, Microsoft Associate Fundamentals, ITIL Foundation) desirable.

Quick apply

Refine Your Search

senior cloud jobs in cork, c

Level 2 Engineer

Lead Security Analyst

Senior Software Engineer – Sensors (Cork, Ireland)

Cost Accounting Manager

Applied AI Engineer Graduate

Senior Manager, Data Science & AI

Manager, Support Engineering

Security Architect

FY27 Intern - Software Engineering Internship 2027 - 6 months, Cork

Senior Project Scheduler

Senior AI/ML Engineer

Principal AI Developer

Senior Staff Software Engineer/Architect - Runtime Engineer

Manager, Site Reliability Engineering - Storage Layer Service

Sr. Sales Coordinator

Senior Manager, AI & Data Science

Digital Design Member of Technical Staff (MTS)

Senior Principal Digital IC Design Engineer

Senior Staff Embedded Software Engineer – AI Accelerator

Quality Coordinator | Cork

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