Find Infrastructure engineer Jobs in Cork, C

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Geotechnical Engineer M/F
VINCI Construction —Dunsland, County Cork
- AutoCAD
- Engineering
- Microsoft Office
9d
Senior Staff Engineer in Microcontroller Sub-System Verification- Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Engineering
- Master's degree
- Employee stock purchase plan
Software Senior Quality Engineer
Dell Technologies —Cork, County Cork
- Full-time
- Computer Science
- System design
- Analysis skills
Control & Protection Engineer
NeoDyne —Cork, County Cork
- Overtime
- Microsoft Excel
- Customer service
- Engineering
Quick apply
Software Engineer, Senior (OSEng) - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Electrical Engineer - Substations (ROI)
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- English
- Electrical Engineering
Senior Full Stack Software Engineer
Trimble —Cork, County Cork
- Full-time
- Computer Science
- Java
- AI
MES Engineer (POMSnet)
NeoDyne —Cork, County Cork
- Overtime
- Oracle
- Customer service
- System design
Quick apply
Senior Automation Engineer
PepsiCo —Cork, County Cork
- Engineering
- No degree
- IT
Sr. Cloud Applications Engineer | Cork
OpenText —Cork, County Cork
- Weekend availability
- Computer Science
- DevOps
- Windows
Network Lead
PM Group —Cork, County Cork
- On call
- Computer Science
- Analysis skills
- Bachelor's degree
IT/OT Engineer
Ekco —Cork, County Cork
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Principal Development Infrastructure Engineer (Civil)
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- AutoCAD
11d
Civil Engineer
Glanua —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
Electrical Project Engineer
Tetra Tech —Cork, County Cork
- Holidays
- AutoCAD
- Microsoft Office
- No degree
Senior Electrical Engineer - Substations (ROI)
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- English
- Electrical Engineering
Software Principal Engineer
Dell Technologies —Cork, County Cork
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Lead Site Reliability Engineer
OpenText —Cork, County Cork
- Weekend availability
- Computer Science
- Windows
- AWS
Lead Cloud Systems Engineer | Cork
OpenText —Cork, County Cork
- Azure
- SQL
- Communication skills

I want to receive the latest job alerts for infrastructure engineer in cork, c

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

infrastructure engineer jobs near cork, c

Electrical Engineer jobs in Cork, County Cork

Solution Architect jobs in Cork, County Cork

Cloud Engineer jobs in Cork, County Cork

Site Reliability Engineer jobs in Cork, County Cork

Full Stack Developer jobs in Cork, County Cork

Software Engineer jobs in Cork, County Cork

Senior Automation Engineer jobs in Cork, County Cork

Principal Software Engineer jobs in Cork, County Cork

Senior Electrical Engineer jobs in Cork, County Cork

Electrical Engineer jobs in County Westmeath

Electrical Engineer jobs in County Kildare

Software Engineer jobs in Dublin, County Dublin

Electrical Engineer jobs in Athlone, County Westmeath

Electrical Engineer jobs in Dublin Airport, County Dublin

Cqv Engineer jobs in Cork, County Cork

Infrastructure Engineer jobs in Dublin, County Dublin

Site Engineer jobs in County Cork

Infrastructure Engineer jobs in Limerick, County Limerick

Infrastructure Engineer jobs in Remote

Quality Engineer jobs in Dublin, County Dublin

Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

Telephony
Computer Science
Engineering
Bachelor's degree
Analytics
Information Technology

Full job description

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

Apply Now

Refine Your Search

infrastructure engineer jobs in cork, c

Solutions Architect – Contact Center (Cloud & AI)

Geotechnical Engineer M/F

Senior Staff Engineer in Microcontroller Sub-System Verification- Cork, Ireland

Software Senior Quality Engineer

Control & Protection Engineer

Software Engineer, Senior (OSEng) - Cork, Ireland

Electrical Engineer - Substations (ROI)

Senior Full Stack Software Engineer

MES Engineer (POMSnet)

Senior Automation Engineer

Sr. Cloud Applications Engineer | Cork

Network Lead

IT/OT Engineer

Principal Development Infrastructure Engineer (Civil)

Civil Engineer

Electrical Project Engineer

Senior Electrical Engineer - Substations (ROI)

Software Principal Engineer

Lead Site Reliability Engineer

Lead Cloud Systems Engineer | Cork

I want to receive the latest job alerts for infrastructure engineer in cork, c

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected