Find Stack lead Jobs in Dublin, D

IT Operations Manager
Medserv —Dundrum, County Dublin
- €65,000–€80,000 a year
- Full-time
- Annual leave
- Employee assistance program
Quick apply
5h
Lead Data Scientist (Brightflag)
Wolters Kluwer —Dublin, County Dublin
- Full-time
- AWS
- Scripting
- Linux
- Life insurance
Sales Development Strategy and Operations Manager
Okta —Dublin, County Dublin
- €78,000–€108,000 a year
- Sales
- Presentation skills
- AI
- Annual leave
7d
Software Engineer III, Rollouts Supervision, Google Cloud
Google —Dublin, County Dublin
- €100,000–€103,000 a year
- Full-time
- System design
- C++
- Bachelor's degree
4d
AI Product Manager
iCIMS Talent Acquisition —DUBLIN 2, County Dublin
- Bachelor's degree
- No degree
- Product management
- Annual leave
- Life insurance
Senior Marketing Manager
Wrike —Dublin, County Dublin
- Remote
- Sales
- Marketing
- English
- Annual leave
- Life insurance
Quick apply
Senior Developer, Agentic AI Engineering
Workday —Dublin, County Dublin
- €86,400–€129,600 a year
- Full-time
- Computer Science
- Java
- Master's degree
Principal Software Development Engineer
CarGurus —Dublin, County Dublin
- €90,000–€108,000 a year
- Java
- AWS
- JavaScript
Solution Architect
Sonalake —Dublin, County Dublin
- Hybrid work
- English
- Presentation skills
- Agile
Quick apply
Staff Software Engineer - Client Apps
Dolby —Dublin, County Dublin
- System design
- JavaScript
- Software development
Lead Software Engineer - Financial Wellness
Gen Digital Inc. —Dublin, County Dublin
- Full-time
- Hybrid work
- System design
- Java
- AWS
Quick apply
Lead Software Engineer - AI
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Azure
- System design
- Java
Forward Deployed Engineering Manager, Generative AI, Google Cloud
Google —Dublin, County Dublin
- €186,000–€191,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Doctoral degree
4d
Staff Site Reliability Engineer
Replit —Dublin, County Dublin
- Full-time
- Remote
- Mentoring
- Communication skills
- Python
- Life insurance
Growth Marketer (12-Month Fixed Term Contract)
LearnUpon —Dublin, County Dublin
- Sales
- Marketing
- AI
- Annual leave
12d
Senior Software Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Computer Science
- English
- Java
Data Analytics and AI Team Lead
Spanish Point Technologies —Clontarf, County Dublin
- Spanish
- Azure
- Computer Science
Senior Software Engineer (Typescript, C#, C++ or Java)
Bentley Systems —DUBLIN 2, County Dublin
- Azure
- Computer Science
- Java
International Recruiter
Whatnot —Dublin, County Dublin
- €68,000–€100,000 a year
- Full-time
- Remote
- Work from home
Senior II Frontend Engineer
Ethyca —Dublin, County Dublin
- Full-time
- JavaScript
- AI
- Communication skills
Quick apply

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IT Operations Manager

Medserv -
Dundrum, County Dublin

Quick apply

Job details

Full-time
€65,000–€80,000 a year
5 hours ago

Benefits

Bike to work scheme
Annual leave
Company events
Employee assistance program
Gym membership
Referral programme

Qualifications

Jira
VoIP
IT support
Mobile device management
Root cause analysis

Full job description

We are not seeking agency assistance for this vacancy. Thank you for respecting our recruitment process.

Role Purpose

We are looking for a hands-on IT Support Manager to lead our support team while owning our corporate SaaS applications and workplace IT environment. You will drive the delivery of day-to-day support, administer our core business systems, coordinate incidents, and ensure our workplace technology remains secure, reliable and fit for business.

You will lead a small, geographically distributed support team across our four offices in three countries, providing leadership, direction and consistency of service while remaining actively involved in technical delivery.

Working within an ISO-certified environment that handles sensitive medical data, you will own key operational security controls, maintain audit readiness and work closely with our ISMS Manager and DevOps/Infrastructure team to strengthen our security and compliance posture. While DevOps own our production and infrastructure platforms, you will own the corporate SaaS application estate and workplace IT environment.

Success in this role is built on two core responsibilities: leading the support team and taking hands-on ownership of our SaaS applications and workplace IT.

Key Responsibilities

Lead, mentor, and develop a small L1 support team: set standards for ticket handling, escalation, and documentation, act as escalation point for complex issues, and build playbooks that increase first-line resolution
Administer Microsoft 365 and Entra ID (accounts, permissions, mailboxes, tenant configuration) and run controlled joiner/mover/leaver processes
Manage endpoints (MDM, EDR/MDR), office networks, firewall changes via providers, and the wider SaaS and security stack (VoIP, SWG/CASB/DLP)
Own and improve Jira for support workflows — queues, SLAs, dashboards — and use its reporting to give stakeholders visibility of performance and trends
Act as incident coordinator for all incidents across the business, pulling in the right experts, keeping stakeholders aligned, and driving root cause analysis and follow-up
Own the operational security controls within this role, keep evidence audit-ready, and work with the ISMS Manager on assigned controls and audit actions
Maintain accurate documentation and manage vendors to improve service reliability

Essential Skills & Experience

3+ years leading or managing an IT support / service desk team with direct reports
Hands-on administration of Microsoft 365 and Entra ID, including tenant configuration
Experience running joiner/mover/leaver (access lifecycle) processes
Endpoint management using MDM and EDR/MDR tooling
Administration of an ITSM platform (Jira Service Management or comparable), including SLAs and reporting
Incident coordination across multiple technical teams and vendors, including root cause analysis
Experience in an ISO 27001 (or equivalent) certified environment, maintaining control evidence and supporting audits

Desirable Skills & Experience

Full ISMS ownership, including leading ISO 27001 certification or surveillance audits (qualifies for the higher salary range)
Multi-site / multi-country workplace IT support
Cloud security tooling (SWG, CASB, DLP) and/or VoIP administration
Healthcare or regulated-sector experience handling sensitive personal data
Managing third-party network, firewall, or managed security provider

What we offer

Annual leave - 21 days' annual leave plus 2.5 discretionary company days
Holiday Plus scheme - purchase additional leave through our HPS
Service-based leave accrual - accrue more leave the longer you're here
Flexi start - giving you greater flexibility to balance work and personal commitments
Corporate health insurance – company-funded cover through Irish Life
Enhanced pension - employer contributions above the statutory minimum
Life assurance - available from day one
Enhanced maternity and paternity leave – subject to eligibility
Workcation opportunities – flexibility to work remotely from an approved location
Funded gym membership – supporting your health and wellbeing with Flyefit
Employee Assistance Programme (EAP) – confidential wellbeing support for you and your family
Professional development – investment in training, certifications and career progression
Sports and social programme - regular company events and team activities
Comfortable workplace amenities - healthy food options and comfortable recreational spaces
Tax-efficient benefits - including commuter travel support and the Bike to Work Scheme
Travel Opportunities - travel to our sites in Poland and the UK
Employee referral bonus – know someone that might be a fit - earn a bonus for successfully referring talented people to join our team

Additional Information:

This is a fully office-based role with an immediate start
All offers are conditional on proof of the right to work in Ireland
Please review our Candidate Privacy Notice at medserv.ie/candidate-privacy-notice before applying

Quick apply

Refine Your Search

stack lead jobs in dublin, d

IT Operations Manager

Lead Data Scientist (Brightflag)

Sales Development Strategy and Operations Manager

Software Engineer III, Rollouts Supervision, Google Cloud

AI Product Manager

Senior Marketing Manager

Senior Developer, Agentic AI Engineering

Principal Software Development Engineer

Solution Architect

Staff Software Engineer - Client Apps

Lead Software Engineer - Financial Wellness

Lead Software Engineer - AI

Forward Deployed Engineering Manager, Generative AI, Google Cloud

Staff Site Reliability Engineer

Growth Marketer (12-Month Fixed Term Contract)

Senior Software Engineer

Data Analytics and AI Team Lead

Senior Software Engineer (Typescript, C#, C++ or Java)

International Recruiter

Senior II Frontend Engineer

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