Find Regional program lead Jobs in Dublin, D

Head of Support Delivery, gUP Operations
Google —Dublin, County Dublin
- €178,000–€183,000 a year
- Full-time
- Project management
- Bachelor's degree
- No degree
Operations Lead
Accenture —Dublin, County Dublin
- Full-time
- Google Suite
- Sales
- Analysis skills
- Annual leave
Immigration Strategy Lead
Google —Dublin, County Dublin
- €142,000–€146,000 a year
- Full-time
- Bachelor's degree
- No degree
2d
Head of Health Promotion, Information & Training
Irish Heart Foundation —Rathmines, County Dublin
- €63,240–€75,480 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Administrative experience
- Annual leave
- Work from home
Quick apply
1d
Player and Game Lead - Performance Support
Football Association of Ireland —DUBLIN 15, County Dublin
- Hybrid work
- Management
- Mentoring
- Communication skills
- Free parking
- Employee assistance program
Quick apply
9d
Program Manager Direct Current for Data Center (DC for DC) EMEA
Eaton —Dublin, County Dublin
- Engineering
- English
- Master's degree
Player And Game Lead - Performance Support
Football Association of Ireland (FAI) —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Mentoring
- Communication skills
- Free parking
- Employee assistance program
8d
Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Data analysis skills
AI Compliance (Second Line of Defence) - Vice President
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- English
- Master's degree
- Bachelor's degree
Product Deployment Engineer Manager, gTech
Google —Dublin, County Dublin
- €182,000–€197,000 a year
- Full-time
- Java
- Master's degree
- SQL
11d
Senior Critical Environment Technician - Day Shift
Microsoft —Dublin, County Dublin
- €52,300–€75,200 a year
- Weekend availability
- Azure
- Assembly
- No degree
Manager Security Operations
Maples Group - Legal Services —DUBLIN 2, County Dublin
- On call
- Analysis skills
- Presentation skills
- No degree
- Life insurance
Field Marketing Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Project management
- Organisational skills
- Annual leave
- Work from home
Fraud Defense Customer Engineer, Google Cloud Platform (Spanish)
Google —Dublin, County Dublin
- €98,000–€185,000 a year
- Full-time
- Spanish
- Computer Science
- Master's degree
EMEA Benefits and Wellness Manager
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Finance
- Project management
- Bachelor's degree
Global Lead Auditor
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Leadership
- Communication skills
Quick apply
Regional Manager, Data Center Network Delivery
Google —Dublin, County Dublin
- €180,000–€185,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- No degree
1d
Senior Vice President, Transfer Agency Oversight
HarbourVest Partners —Dublin, County Dublin
- Bachelor's degree
- No degree
- Leadership
Senior Marketing Manager
Wrike —Dublin, County Dublin
- Remote
- Sales
- Marketing
- English
- Annual leave
- Life insurance
Quick apply
Associate Director Corporate Security
UnitedHealth Group —Dublin, County Dublin
- Full-time
- Analysis skills
- Leadership
- Communication skills
12d

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Head of Support Delivery, gUP Operations

Google -
Dublin, County Dublin

Apply Now

Job details

Full-time
€178,000–€183,000 a year

Qualifications

Vendor management
Quality management
Project management
Bachelor's degree
Leadership
Communication skills

Full job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
13 years of experience managing operations and leading cross-regional teams.
Experience in vendor management processes, including managing global vendors, executing multi-year agreements, and managing extended workforce projects.

Preferred qualifications:

Experience in operations strategy and cost/quality management.
Expertise in program management and implementing strategic initiatives in fluid environments.
Exceptional communication, leadership, and collaboration skills with the ability to influence stakeholders at all levels.
Excellent investigative, structured problem-solving, and critical thinking skills with a global mindset.

About the job

The gTech Users & Products (gUP) Service Delivery team powers the vendor workforce behind much of this work. We work with dozens of vendor partners across the globe, and stakeholders throughout the company. We run a hugely diversified set of operations, from call centers to technical development, human judgment to translation vendors.

As a leader in Service Delivery, you will be responsible for the strategic direction and operational management of vendor performance across your capabilities and workflows. You will apply your project management expertise to evaluate vendor outcomes against established objectives, ensuring high-quality work products and consistent Service Level Agreement (SLA) compliance. By understanding the priorities of key stakeholders, you will align vendor output with their expectations to drive both user and stakeholder satisfaction

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €178000 - €183000 (EUR) + 25% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Drive large-scale transformational initiatives and exceptional operations with vendor partners. Provide operational leadership by engaging and inspiring service provider teams to exceed expectations and deliver exceptional experiences.
Establish and lead programs to sustainably expand continuous improvement across operations. Identify opportunities to streamline and re-engineer processes to boost efficiency and quality, while operationalizing solutions alongside cross-functional stakeholders and vendor partners.
Partner with senior regional and product stakeholders to define, influence, and achieve shared objectives. Lead the development and refinement of service strategies and cross-team processes, ensuring all documentation and training materials remain current.
Foster a culture of healthy teamwork and collaboration to drive team velocity and success. Support team members' professional growth by understanding their motivations and ensuring work is allocated thoughtfully and equitably.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Apply Now

Refine Your Search

regional program lead jobs in dublin, d

Head of Support Delivery, gUP Operations

Operations Lead

Immigration Strategy Lead

Head of Health Promotion, Information & Training

Player and Game Lead - Performance Support

Program Manager Direct Current for Data Center (DC for DC) EMEA

Player And Game Lead - Performance Support

Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management

AI Compliance (Second Line of Defence) - Vice President

Product Deployment Engineer Manager, gTech

Senior Critical Environment Technician - Day Shift

Manager Security Operations

Field Marketing Manager

Fraud Defense Customer Engineer, Google Cloud Platform (Spanish)

EMEA Benefits and Wellness Manager

Global Lead Auditor

Regional Manager, Data Center Network Delivery

Senior Vice President, Transfer Agency Oversight

Senior Marketing Manager

Associate Director Corporate Security

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