JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
We are seeking an Account Sourcing Manager with a deep understanding of Integrated Facilities Management (IFM) services to join our team. The ideal candidate will possess comprehensive knowledge of the IFM landscape, including hard and soft services, workplace experience management, and emerging technologies in facility management. This role requires a strategic thinker who can leverage their expertise in IFM to drive innovative sourcing solutions, optimize service delivery, and create value for our clients across a wide range of facility management functions.
Role/Responsibilities:
Strategic Sourcing and Procurement: Develop and implement sourcing strategies aligned with client requirements across Work Place Management service lines
Lead negotiations, deliver savings targets, and manage S&P targets for the client account
Conduct RFP management, bid analysis, and provide recommendations, with emphasis on FM-related contracts
Optimize supplier portfolios to enhance service quality and cost-effectiveness
Client Relationship and Service Delivery: Represent JLL S&P in client/account meetings and forums
Produce monthly and QBR reports, including service performance, savings delivery, and project plans
Manage supplier relationships and conduct regular performance reviews
Support client surveys and report on results and improvement actions
Operational Management: Manage account resources and coordinate with Account Director, Facilities Managers, and client contacts
Maintain accurate supplier details, contracts, and framework relationships
Ensure compliance with S&P policies, industry standards, and country-specific practices
Oversee supplier qualification and onboarding processes
Strategic Initiatives: Support transformation activities, including audits and reports
Engage in training and knowledge sharing of JLL S&P Strategic Sourcing activities
Develop and manage ESG strategy for the account, including sustainable practices
Provide transition support for account activities as needed
Performance Tracking and Compliance: Monitor and report on KPIs, strategic sourcing activity, and supplier performance
Ensure adherence to compliance and risk management requirements in contracts
Utilize appropriate procurement platforms and systems for reporting and management
Implement best practices in service delivery and continuous improvement
Required Skills and Competencies:
Strategic leadership and organizational awareness, with solid experience in a leading procurement role and ability to develop EMEA strategic relationships with multi-national suppliers
Strong project, financial, and resource management skills, complemented by excellent numerical and commercial acumen
Outstanding communication and interpersonal skills, including negotiation, influencing, and team-working abilities, with strong written and verbal English language proficiency
Comprehensive expertise in Facilities Management, including: Deep understanding of FM services, supplier environments, and industry best practices
Proven track record in managing complex FM contracts and service level agreements
Knowledge of sustainable and innovative FM solutions to drive operational efficiency
Extensive experience with at lease 3 years of experience in sourcing procedures and supplier management across the EMEA region, with a focus on Facilities Management-related goods and services
Analytical thinking and sound judgment, coupled with creativity and innovation in problem-solving and approach to work
Personal effectiveness and self-management, with the ability to build and maintain professional relationships
Proficiency in Microsoft Office tools and relevant technical skills for procurement and FM operations analysis
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
