Find Information security analyst Jobs in Dublin, D

Service Desk Analyst - Dublin 1
Ergo —Dublin, County Dublin
- Monday to Friday
- Software troubleshooting
- Microsoft Office
- No degree
ETF Pricing Analyst
Virtu Financial —Dublin, County Dublin
- Java
- SQL
- C++
Senior Business Analyst - Payments
NTT Ltd —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Master's degree
- No degree
Sr. Privacy & AI Analyst
iCIMS Talent Acquisition —DUBLIN 2, County Dublin
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
- Annual leave
- Life insurance
7d
Manager Security Operations
Maples Group - Legal Services —DUBLIN 2, County Dublin
- On call
- Analysis skills
- Presentation skills
- No degree
- Life insurance
EMEA Payroll Analyst
Salesforce —Dublin, County Dublin
- Overtime
- Microsoft Excel
- English
- Analysis skills
Senior Reference Data Associate - Nordic Language Requirement
Intercontinental Exchange Holdings, Inc. —DUBLIN 2, County Dublin
- €34,000–€38,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- English
Pricing Analyst II
FIS Global —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
4d
Sr. Privacy & AI Analyst
iCims —DUBLIN 2, County Dublin
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
- Annual leave
- Life insurance
7d
Technology Consultant: Graduate Opportunities - French, German or Spanish speaking
Microsoft —Dublin, County Dublin
- €46,100–€69,100 a year
- Full-time
- Spanish
- Azure
- Computer Science
Technical Consultant - Netreveal
NTT Ltd —Dublin, County Dublin
- Hybrid work
- SQL
- Agile
- Linux
IT Infrastructure Analyst (IT Knowledge Management – Communication and Documentation)
Eurofins —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer science
- English
- Analysis skills
Quick apply
2d
Senior QA Automation Engineer, Charles River Development
State Street —DUBLIN 2, County Dublin
- Full-time
- Azure
- Oracle
- Computer Science
Associate Manager, HR Technology - fixed term contract (12 months)
Regeneron —Dublin, County Dublin
- €63,200–€103,200 a year
- Master's degree
- Bachelor's degree
- Human resources
- Annual leave
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Tech Product Owner (R-19385)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- AWS
- Annual leave
Quick apply
Security Architect
Elwood Roberts —Dublin, County Dublin
- €500–€600 a day
- Full-time
- AWS
Quick apply
Techno Functional Business Analyst
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Oracle
- Computer Science
- SQL
16h
European CISO
FNZ —Dublin, County Dublin
- Full-time
- No degree
AI Engineer
CR2 —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- SQL
Quick apply
7d

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Service Desk Analyst - Dublin 1

Ergo
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

Software troubleshooting
Microsoft Office
Organisational skills
IT
TCP/IP
Communication skills
Active Directory
CompTIA A+
Information Technology

Full job description

Location: Dublin 1

Job Type : Permanent

Work Type: Onsite (Hybrid flexibility after a while)

Role Type: First Line Technical Support

Overview of Role

We are seeking a Service Desk Analyst to provide first line technical support to internal staff and a client based in Dublin 1. The role requires strong troubleshooting skills across hardware, software, and common business applications, with responsibility for analysis, diagnosis, resolution, and escalation of IT issues. This is a Monday to Friday onsite position. The structure below is aligned to the Dublin 1 Service Desk Analyst specification and common service desk requirements reflected in similar roles.

Role & Responsibilities:
Assume ownership of allocated support cases and ensure prompt, professional resolution.

Install, configure, and troubleshoot IT software and hardware.

Raise service tickets and escalate issues using the correct procedures when anomalies are identified.

Maintain technical knowledge of products, services, and solutions, and support service levels across the client base.

Document technical information, site details, problem resolution, and knowledge base content in OneNote and the ITSM tool.

Maintain inventories, licensing, user access, security records, and monitor remote managed service applications.

Skills, Qualifications & Experience

Excellent communication skills and telephone manner.

Strong organisational skills and incident management experience, including managing expectations and communication.

Basic Active Directory administration for users and security groups.

Strong knowledge of Microsoft operating systems and Office 365.

Experience:
Previous experience in a busy IT service desk or desktop support environment.

Experience using ITSM or call logging systems to record, track, and escalate incidents.

Experience with networking basics such as TCP/IP, switching, and fire-walling.

Education & Certifications:
IT qualifications desirable, including MCSA, A+, N+, and MTA.

ITIL qualification preferable but not essential.

MCP certification desirable.

Industry standard accreditation's such as Microsoft, Cisco, or Citrix are desired.

Visa:
Irish/EU Citizen or Stamp 4 Visa holder.

About Us

As Ireland's largest IT Solutions Provider with a growing global footprint, Ergo offers deep expertise across managed IT & hardware services, cloud, applications & software services, IT resourcing, and modern work solutions. Our recent technology awards reflect our commitment to delivering industry-leading IT solutions, highlighting our team's dedication and expertise.

Apply Now

Refine Your Search

information security analyst jobs in dublin, d

Service Desk Analyst - Dublin 1

ETF Pricing Analyst

Senior Business Analyst - Payments

Sr. Privacy & AI Analyst

Manager Security Operations

EMEA Payroll Analyst

Senior Reference Data Associate - Nordic Language Requirement

Pricing Analyst II

Sr. Privacy & AI Analyst

Technology Consultant: Graduate Opportunities - French, German or Spanish speaking

Technical Consultant - Netreveal

IT Infrastructure Analyst (IT Knowledge Management – Communication and Documentation)

Senior QA Automation Engineer, Charles River Development

Associate Manager, HR Technology - fixed term contract (12 months)

Capacity Planning Manager, CDP EMEA

Tech Product Owner (R-19385)

Security Architect

Techno Functional Business Analyst

European CISO

AI Engineer

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