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Neighbourhood Assistant (Dublin)
Co-operative Housing Ireland —DUBLIN 15, County Dublin
- €32,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Leaving certificate
- Annual leave
- Employee assistance program
Quick apply
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Neighbourhood Assistant (Dublin)

Co-operative Housing Ireland
DUBLIN 15, County Dublin

Quick apply

Job details

Full-time
€32,000 a year
6 days ago

Benefits

Annual leave
Company pension
Employee assistance program
Sick pay

Qualifications

Customer service
Microsoft Office
Leaving certificate
IT

Full job description

Reporting to: Letting & Administration Team Leader

Department: Housing Services & Community Engagement

Contract Type: Permanent, Full-Time

Place of Work: The Generali Building (The Liberty Building), Blanchardstown Retail Park, Dublin 15, D15 YT2H

Salary: Approx. DOE €32,000 P/A

ABOUT US

Co-operative Housing Ireland (CHI) is the national organisation representing, promoting and developing co-operative housing in Ireland. Since our foundation in 1973 we have provided over 5,700 homes through homeownership, shared ownership and social rented co-operatives. As an Approved Housing Body (AHB), we work with various stakeholders in the housing sector, including Local Authorities, Government, aspiring homeowners, tenants and developers. We currently manage over 6,708 properties across Ireland.

ROLE OVERVIEW

To provide administrative and lettings support to our neighbourhood’s teams. To deliver services of high quality, replicating high standards continually, achieving and exceeding performance targets. This is a full-time permanent role based on a 35-hour week (Monday to Friday).

This role reports to the Lettings and Administration Team Leader. The role has a contracted office base, but our way of working means that hybrid-working (a mix of office-based working and working from home and other locations) is normal.

WHAT YOU WILL DO

Letting Our Homes:

Arrange property viewings.
Respond to lettings enquiries and provide housing advice to prospective
Develop adverts and marketing campaigns for any hard to let properties which local authorities can’t provide a nomination for in partnership with Neighbourhood Specialists.
Ensure accurate tenancy agreements and sign-up packs are produced.
Ensure that nomination packs are produced and sent to all nominated people.

Registrations:

Ensure that the annual registrations process is delivered and that new tenancies
are registered with the RTB.

General Administrative:
Perform general administrative duties to support the work of the Neighbourhoods’ team, Income team, Safer Neighbourhoods team and Environmental Services team including but not limited to:

Scanning and indexing, data input (e.g. starting and ending tenancies),
Post, Key & Invoice Management
Surveys
Questionnaires and mail merges

Facilities Management:
Provide customer reception duties where applicable and support facilities management in offices e.g. alarm testing and office supplies.

WHAT YOU WILL BRING

Essential Requirements:

Experience of delivering customer service
Experience of partnership working
Experience of working as part of a team
IT skills – Proficient in the use of Microsoft office
Experience of following set policies and processes
Permission to work in The Republic of Ireland
Educated to Leaving Certificate standard or equivalent
A full, clean driving licence, and access to your own vehicle

Desirable:

Relevant professional qualification.
Knowledge and awareness of related housing regulations/ law

WHAT WE OFFER

Competitive Salary Bands
22 Days Annual Leave + 3 Company Privilege Days
Annual leave increase to 30 days linked to length of service
Generous Company Pension Contributions (up to 12% employer contribution)
Income Protection
Paid Sick leave Scheme
Educational Assistance Program
Paid Study & Exam Leave
Employee Assistance Program (EAP Scheme)
Life Cover/Death in Service
Paid Professional Subscription
Hybrid-Working
Free Annual Colleague Health Screening

SELECTION PROCESS

Please note that interviews for this position may take place anytime from the launch date until a successful candidate is found.

How to Apply: Interested applicants should submit a CV and Cover Letter.

Due to the high volume of applications received, we regret that we are unable to respond to all applications. Only those suitable for this position will be contacted.

Co-operative Housing Ireland is an equal opportunities employer.

All documentation received by Co-operative Housing Ireland will be processed in accordance with the Data Protection Acts & General Data Protection Regulation (GDPR; 2018)

Quick apply

Refine Your Search

administrative & marketing jobs in kill, ke

Neighbourhood Assistant (Dublin)

Retail Department Manager

HR Manager

Account Manager, Endoscopy (Dublin)

Clinical Advisor

Jewellery Sales Associate (Full-Time)

Dentist

Brand Ambassador - Skrewball Peanut Butter Whiskey

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