Find Multi agent systems Jobs in Dublin, D

Customer Success Agent
Lanas Healthcare Technology Ltd —DUBLIN 24, County Dublin
- Software troubleshooting
- SQL
- Patient care
- Annual leave
- Work from home
Quick apply
National Distribution Control Centre Dispatcher
ESB —Dublin, County Dublin
- €33,000–€40,000 a year
- Weekend availability
- Windows
- IT
- Computer skills
6d
Customer Account Manager
U.S. Bank National Association —DUBLIN 18, County Dublin
- €37,060–€43,600 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Leaving certificate
Software Engineer (Generative AI and Innovation)
Marsh —Dublin, County Dublin
- Full-time
- AWS
- JavaScript
- AI
3d
Senior Software Engineer - Distributed Systems
Workday —Dublin, County Dublin
- €96,000–€144,000 a year
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
5h
Technical Migration Delivery Sr Lead - Data 360 or Tableau Cloud
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- No degree
13d
Supervisor, Centralised Operations
SEI Investments —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Access
- Customer service
- Annual leave
Performance Marketing Manager
DocuSign —Dublin, County Dublin
- Microsoft Excel
- English
- Bachelor's degree
Sourcing Consultant - Category Sourcing Expert
Verizon —Dublin, County Dublin
- Google Suite
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance program
7d
Transformation Engineer
Learnosity —Dublin, County Dublin
- €65,000 a year
- Full-time
- Hybrid work
- AI
- Python
- Annual leave
- Sick pay
Quick apply
Partner Technical Architect - Agentforce
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- AI
Financial Accountant — International Statutory Controllership
Meta —Dublin, County Dublin
- Accounting
- Organisational skills
- AI
10d
Staff Software Engineer, Site Reliability Engineering, Alphanet SRE
Google —Dublin, County Dublin
- €150,000–€153,000 a year
- Full-time
- Computer Science
- System design
- Bachelor's degree
6d
Software Development Engineer, AWS Incident Tooling & Response
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Engineering
- AWS
Fullstack Developer - Python
Citco —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- AWS
Senior Software Egineer
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Java
- AWS
1d
AI Engineer
Version 1 —Dublin, County Dublin
- €45,000–€55,000 a year
- Full-time
- Azure
- Oracle
- English
- Employee assistance program
- Employee discount
Quick apply
Database Engineer, AWS DMS
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- Java
Success Architect - Industries cloud
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Communication skills
Senior Gen AI Developer
Marsh —Dublin, County Dublin
- Full-time
- AWS
- JavaScript
- AI

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Customer Success Agent

Lanas Healthcare Technology Ltd
DUBLIN 24, County Dublin

Quick apply

Job details

Benefits

Annual leave
Company pension
Work from home
Employee assistance program

Qualifications

Software troubleshooting
SQL
Patient care
Communication skills

Full job description

Lanas is igniting healthcare innovation. For nearly three decades, we have connected GPs, pharmacists, specialists, surgeons, and other healthcare professionals with the best technology possible, from trusted everyday systems to new innovative tools that add real value for our customers.

Our technology is used by millions of clinical users in over twenty countries. From core clinical workflows to AI-driven innovation, our products help reduce admin, improve access, drive efficiencies, and support safer, more connected care.

Position:

We have an exciting opportunity for a Customer Success Agent to join our busy Customer Service Team, supporting our RxWeb product. This role is ideal for someone who is passionate about delivering customer excellence and has a passion for solving problems.

Reporting directly into the Customer Success Manager, you will be responsible for resolving customer queries, ensuring satisfaction, and identifying opportunities to add value through upselling our software and additional modules. This is an excellent opportunity to build your career in a fast-paced, global company.

Responsibilities include but are not limited to:

Identify, resolve, log, and follow up on all customer queries at all levels of support.
Troubleshoot our software for pharmacies over the phone or via Remote Dial In.
Troubleshoot hardware problems (PCs, printers, networks, scanners).
Collaborate with the team to resolve customer issues efficiently.
Maintain the highest level of communication regarding customer queries, issues, and complaints.
Proactively identify customer needs and recommend additional modules or features that add value.
Support customers in maximizing the benefits of our software, driving adoption and satisfaction.
Take accountability for customer outcomes, ensuring issues are resolved and customers are delighted.
Contribute to a culture of continuous improvement and customer excellence.

Requirements:

The ideal candidate will possess the following qualification, skills, knowledge, and attributes:

Both graduates and experienced candidates welcome.
Strong customer focus with a passion for delivering exceptional service.
Excellent communication, telephone manner, and interpersonal skills.
Ability to multi-task and manage competing priorities.
Good knowledge of databases (SQL) is an advantage.
Willingness to learn and develop new skills, especially in customer success and upselling.
Positive, flexible, and proactive attitude.
Highly motivated, accountable, and results-driven.
Professional approach and strong team player.
Interest in developing a career in customer success, with a mindset focused on customer outcomes and value.

Other information:

At Lanas, you can expect challenging projects, task ownership, continuous training and professional development, and ultimately, the chance to grow a career in an experienced company directly helping to improve patient care. Further, you can also expect:

Company matched pension scheme.
22 days annual leave, increasing yearly up to 26 days.
Enhanced maternity/paternity benefits.
Flexible working/work from home opportunities.
2 paid CSR Volunteering/Charity Days per year.
1 Wellbeing Day per year.
Full access to our Employee Assistance Programme.
Regular wellbeing supports and webinars.
Annual leave purchase scheme.
Working abroad opportunities – 20 working days per year.

Lanas is an equal opportunities employer.

Quick apply

Refine Your Search

multi agent systems jobs in dublin, d

Customer Success Agent

National Distribution Control Centre Dispatcher

Customer Account Manager

Software Engineer (Generative AI and Innovation)

Senior Software Engineer - Distributed Systems

Technical Migration Delivery Sr Lead - Data 360 or Tableau Cloud

Supervisor, Centralised Operations

Performance Marketing Manager

Sourcing Consultant - Category Sourcing Expert

Transformation Engineer

Partner Technical Architect - Agentforce

Financial Accountant — International Statutory Controllership

Staff Software Engineer, Site Reliability Engineering, Alphanet SRE

Software Development Engineer, AWS Incident Tooling & Response

Fullstack Developer - Python

Senior Software Egineer

AI Engineer

Database Engineer, AWS DMS

Success Architect - Industries cloud

Senior Gen AI Developer

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