Find Senior staff software engineer, perception Jobs in Dublin, D

Sr Service Management Manager
Glanbia Foods —Citywest, County Dublin
- Hybrid work
- Engineering
- Finance
- Master's degree
Design Civil Engineer
PUNCH Consulting Engineers —Dublin, County Dublin
- €40,000–€48,000 a year
- Holidays
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Annual leave
Equity Analyst
Mako —Dublin, County Dublin
- Hybrid work
- Analysis skills
- Bachelor's degree
- Front desk
Quick apply
Senior Civil Structural CAD Technician
ESB —Dublin, County Dublin
- €41,000–€48,000 a year
- Full-time
- AutoCAD
- Organisational skills
- Communication skills
12d
Senior Geotechnical Engineer
COWI —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Communication skills
12d
VacancyTitle: Graduate Engineer - Water
Nicholas O'Dwyer —Dublin, County Dublin
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Project management
- Annual leave
- Employee assistance program
Senior Landscape Architect
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- AutoCAD
- Microsoft Office
- Master's degree
Senior Design Engineer
Sisk —Dublin, County Dublin
- Full-time
- AutoCAD
- Project management
- Construction experience
- Annual leave
Developer Advocate (Remote)
Percona —Dublin, County Dublin
- Full-time
- Remote
- Java
- JavaScript
- AI
- Annual leave
Bridges Engineer
Amey Ltd —DUBLIN 1, County Dublin
- €45,000–€55,000 a year
- Master's degree
- Bachelor's degree
- Annual leave
- Gym membership
Quick apply
Lead Senior Geotechnical Engineer
Amey Ltd —DUBLIN 1, County Dublin
- Annual leave
- Gym membership
Quick apply
Senior Professional, Asset Lifecycle
ESB —Dublin, County Dublin
- €59,000–€70,000 a year
- Full-time
- Hybrid work
- Engineering
- No degree
13d
Sr. Digital Strategy Manager
Glanbia Foods —DUBLIN 24, County Dublin
- Hybrid work
- Master's degree
- Bachelor's degree
- No degree
Staff Certification and Compliance Engineer
Analog Devices —Glasnevin, County Dublin
- Full-time
- System design
- Mechanical knowledge
- Python
13d
Design Structural Engineer
PUNCH Consulting Engineers —Dublin, County Dublin
- €40,000–€48,000 a year
- Holidays
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Annual leave
Engineering Manager - Pay
Phorest —DUBLIN 1, County Dublin
- Remote
- Computer Science
- System design
- Java
- Employee assistance program
Quick apply
Director - Brand Communications
Grant Thornton —Dublin, County Dublin
- Full-time
- Marketing
- Master's degree
- Bachelor's degree
Bridge Engineer
AtkinsRéalis —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Communication skills
Lead Senior Signalling Engineer
Amey Ltd —DUBLIN 1, County Dublin
- Annual leave
Quick apply
Head of Information Security, Risk & Compliance
Glanbia Foods —DUBLIN 24, County Dublin
- Master's degree
- Bachelor's degree
- No degree

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Sr Service Management Manager

Glanbia Foods -
Citywest, County Dublin

Apply Now

Job details

Qualifications

Engineering
Finance
Master's degree
Bachelor's degree
Continuous improvement
Contracts
Human Resources
Business
Time management

Full job description

Date: 25 Jun 2026

Location: Citywest Business Campus, IE, D24 PE08

Company: Glanbia

Senior Manager- SSC Service Excellence

Glanbia Enterprise Solutions (GES)

Join this dynamic team focused on delivering better nutrition for every step of life’s journey

The Opportunity

We’re looking for a Senior Manager - SSC Service Excellence who will be the global enterprise owner of service performance, governance, and vendor outcomes across a multi-function Shared Services organisation. The role ensures that SSC and BPO services consistently deliver business outcomes, customer experience and beyond contracted value. This role is not about managing SLAs – it is about owning business trust in the SSC operating model. Key to success with be immersing yourself in the world of the SSC functional towers and our BPO partners to resolve current pain points, to drive continuous improvement whilst also understanding the broader capabilities of our BPO partners.

This is a key leadership role with accountability for service strategy, operating model governance, performance management, commercial discipline and continuous improvement by acting as the single connective layer between; SSC Functional Leads, BPO Partners, Business Units and Senior Stakeholders.

Key Competencies

Deep understanding of SSC service excellence operating models involving BPO defining clear SLAs and KPIs aligned to business outcomes but driving value beyond SLA compliance
Ability to design, operate and improve end‑to‑end services through applications of service management disciplines pragmatically designing a governance structure that drives decisions and outcomes

Escalates effectively using fact-based evidence, using structured incident management, problem solving and change management process

Treats BPO providers as accountable partners, not just suppliers understanding contracts, commercials and change implications and enforces contractual obligations without damaging relationships managing demand, scope creep and change requests rigorously

Engages confidently with senior business leaders understanding business priorities beyond functional delivery and can communicate clearly during change and incidents
Builds trust through consistency, transparency and delivery managing expectations early as opposed to through fire fighting

Embeds an improvement mindset across SSC and vendors and comfortable leading change without authority

Proactively manages operational, vendor and internal control risk ensuring controls are embedded, not bolted on

Understands end‑to‑end processes beyond SSC scope enabling GPOs to drive standardisation and value working across regions and BUs

Calm, credible and resilient under pressure with strong prioritisation and time management competency taking the initiative with strong role model accountability and ownership mindset

The skills you will bring to the team

Bachelor’s degree in Business, Finance, HR, Operations or Engineering related discipline
8+ years of experience in SSC / GBS / BPO environments
3+ years in service excellence, continuous improvement, service management or transformation/change roles
Master’s degree (MBA or MSc Operations) or Professionally Qualified Accountant desirable
Experience across multi-function SSCs (e.g., Finance, HR and Other Functions) desirable

Where and how you will work

The opportunity will be based in Citywest, Dublin 24 with hybrid working arrangements available which allows you a greater choice in how you work and live, giving you a better work-life balance.

About Glanbia

Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

At Glanbia, our culture celebrates individuality, knowing that together we are more.

Apply Now

Refine Your Search

senior staff software engineer, perception jobs in dublin, d

Sr Service Management Manager

Design Civil Engineer

Equity Analyst

Senior Civil Structural CAD Technician

Senior Geotechnical Engineer

VacancyTitle: Graduate Engineer - Water

Senior Landscape Architect

Senior Design Engineer

Developer Advocate (Remote)

Bridges Engineer

Lead Senior Geotechnical Engineer

Senior Professional, Asset Lifecycle

Sr. Digital Strategy Manager

Staff Certification and Compliance Engineer

Design Structural Engineer

Engineering Manager - Pay

Director - Brand Communications

Bridge Engineer

Lead Senior Signalling Engineer

Head of Information Security, Risk & Compliance

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