Find Category insights manager Jobs in Dublin, D

Customer Relationship Manager [Temp 12 Months]
ESB —Dublin, County Dublin
- €59,900–€70,500 a year
- Full-time
- Sales
- No degree
- Organisational skills
6d
EU Export Program Manager FTC
eBay Inc. —Dublin, County Dublin
- Full-time
- English
- Analysis skills
- AI
Senior Manager, People Operations
ESB —Dublin, County Dublin
- Full-time
- Continuous improvement
- Human resources
- Mentoring
2d
Commercial Analyst, Networks Telecoms
ESB —Leopardstown, County Dublin
- €59,000–€70,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
7d
Business Manager, Brown Thomas Dublin
La Prairie Group —DUBLIN 2, County Dublin
- Full-time
- Customer service
- Leadership
- Retail sales
- Annual leave
- Referral programme
4d
Finance Manager for Acquired Brain Injury Ireland ABII26082
Health Service Executive —South Dublin, County Dublin
- Microsoft Excel
- Microsoft Office
- No degree
10d
Manager European CBT Markets - FTC
eBay Inc. —Dublin, County Dublin
- Full-time
- Hybrid work
- Spanish
- Sales
- English
Commercial Sales Executive
Reckitt —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Employee assistance program
- Life insurance
Recruiting Coordinator Apprentice - Spanish Speaking
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Google Suite
- Customer service
Product Manager
Siena AI —Dublin, County Dublin
- Full-time
- Remote
- Master's degree
- AI
Commercial Assistant
IQVIA —Dublin, County Dublin
- Microsoft Excel
- Sales
- Administrative experience
Vendor Startup Manager IRT – Single Sponsor (home-based)
IQVIA —Dublin, County Dublin
- Remote
- Continuous improvement
- Budgeting
- Communication skills
11d
Manager, Early Development Project Finance
Jazz Pharmaceuticals —Dublin, County Dublin
- Microsoft Excel
- Oracle
- Finance
- Annual leave
9h
Talent Acquisition Partner
Perrigo —DUBLIN 2, County Dublin
- Hybrid work
- Recruiting
7h
GTM Data & Performance Analyst
Smartbox Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- SQL
Quick apply
11d
Social Media Content Creator Ireland - Vitamin Well I Barebells I NOCCO
Vitamin Well Group —Dublin, County Dublin
- Part-time
- Social media management
- English
2d
Senior Success Guide - Data Cloud/ Agentforce - Italian Speaking
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Bachelor's degree
- Mentoring
Senior Success Guide - French Speaker
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Mentoring
- AI
Customer Care Associate
United Drug —Citywest, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Phone etiquette
- Communication skills
Quick apply
4d
EY Ireland - Technology Risk - IT Controls Assurance Graduate Programme 2026
EY —Dublin, County Dublin
- Hybrid work
- Computer Science
- English
- Recruiting
- Employee assistance program
1d

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Customer Relationship Manager [Temp 12 Months]

ESB -
Dublin, County Dublin

Apply Now

Job details

Full-time
€59,900–€70,500 a year
6 days ago

Qualifications

Sales
Customer relationship management
B2B sales
Organisational skills
Swift
Account management
Communication skills
Marketing

Full job description

Vacancy Number:
28563

Category:
Customer

Job Type:
Full-time

Position Description

We are seeking an experienced Customer Relationship Manager with a strong background in B2B sales and account management, ideally within the energy or a comparable regulated market. The role requires strong relationship management, commercial acumen, customer focus and the ability to work cross‑functionally to deliver sales growth and retention outcomes for business customers across electricity, gas and energy services.

In support of ESB’s strategic objectives of decarbonising electricity, building resilient infrastructure and empowering clients, this role will actively manage and grow customer relationships, protect and grow margin, support customer retention, and contribute market and customer insight to inform product, pricing and service development across the business markets portfolio.

Key Responsibilities

Deliver agreed sales growth and retention targets across retail electricity, retail gas and energy services, with particular focus on upper Industrial & Commercial (I&C) customers.
Manage a portfolio of business customers through proactive engagement, including regular customer meetings and site visits.
Develop and maintain strong relationships with customers and key industry stakeholders including brokers, consultants and service providers.
Issue electricity and gas quotations, support retention campaigns and produce customer and performance reports.
Build and maintain a strong understanding of customer needs, market dynamics and competitor activity, feeding insights back into the business.
Identify opportunities for process improvement, customised service solutions and enhanced customer experience.
Lead or contribute to defined projects, public tenders, stakeholder engagements and cross‑functional initiatives as required.

Experience and Qualifications

Essential

Minimum 5 years’ experience in B2B sales and/or account management in a competitive market environment.
Professional third‑level qualification (or equivalent experience) in sales, marketing, business or an engineering discipline.
Strong customer relationship management, communication and influencing skills.
Demonstrated commercial judgement, analytical capability and problem‑solving skills.
Strong planning and organisational skills with the ability to manage multiple priorities and deadlines.
Proven ability to develop and sustain relationships with customers and external stakeholders.
Full driving licenc e , due to the requirement for regular customer visits.

Desirable

Proficiency in Microsoft Exce l and the use of reporting / customer data to support sales and retention activity.

Location

This position will be based in Swift Square, Santry, with occasional regional travel across Ireland and Northern Ireland.

Smart Working at ESB is designed to make ‘in‑person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in‑person collaboration on at least two days per week . All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Reporting To

Business Sales Manager

Why Work with Us ?

Opportunity to lead Ireland’s transition to net zero carbon future

Career development through mentoring and training

Corporate Social Responsibility Opportunities

Sports and Social Clubs

Networking opportunities

Credit Union

Generous Pension

Access to staff well-being programmes

Generous parental leave entitlements

Strong values-based and inclusive culture

Strong commitment to diversity, equity and inclusion

Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Salary

€59,900 - €70,500 per annum (depending on experience)

Closing Date

10th July 2026

Interview

Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:

Accountable and Ethical

Collaborative

Growing and Adaptive

Proactive

Respectful and Supportive

More information available on Our People Promise

Notes

Your application will be held in reserve for 6 months should you be suitable for the role.

The successful candidate will be required to evidence their right to work in the Republic of Ireland prior to commencement of employment .

Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, [email protected].

About ESB

Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.

Apply Now

Refine Your Search

category insights manager jobs in dublin, d

Customer Relationship Manager [Temp 12 Months]

EU Export Program Manager FTC

Senior Manager, People Operations

Commercial Analyst, Networks Telecoms

Business Manager, Brown Thomas Dublin

Finance Manager for Acquired Brain Injury Ireland ABII26082

Manager European CBT Markets - FTC

Commercial Sales Executive

Recruiting Coordinator Apprentice - Spanish Speaking

Product Manager

Commercial Assistant

Vendor Startup Manager IRT – Single Sponsor (home-based)

Manager, Early Development Project Finance

Talent Acquisition Partner

GTM Data & Performance Analyst

Social Media Content Creator Ireland - Vitamin Well I Barebells I NOCCO

Senior Success Guide - Data Cloud/ Agentforce - Italian Speaking

Senior Success Guide - French Speaker

Customer Care Associate

EY Ireland - Technology Risk - IT Controls Assurance Graduate Programme 2026

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