Find Junior security analyst, threat detection operations Jobs in Ireland

Customer Success Manager
Expel —Dublin, County Dublin
- €57,100–€82,800 a year
- On call
- Remote
- Bachelor's degree
Quick apply
8d
Data Architect
Deloitte —Dublin, County Dublin
- €90,000 a year
- Full-time
- Azure
- Computer Science
- Engineering
Chief Information Officer
ACE Money Transfer —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Master's degree
Quick apply
Senior Identity & Access Management (IAM) Engineer
Workday —Dublin, County Dublin
- €84,000–€126,000 a year
- Full-time
- Azure
- Computer Science
- Engineering
7d
Security Architect
Forcepoint International Technology Limited —Cork, County Cork
- Full-time
- Azure
- Computer Science
- AWS
Quick apply
Solution Sales Principal - Cyber Security
Vodafone —Dublin, County Dublin
- Full-time
- Sales
- Annual leave
Senior Business Analyst
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Bachelor's degree
Quick apply
7d
Senior Application Security Engineer
SoftCo —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Computer Science
Quick apply
Cloud Security Engineer
DOCOsoft —Clonskeagh, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
- Annual leave
Quick apply
8d
Lead Security Architect - Flutter Functions
Flutter Entertainment —Dublin, County Dublin
- Full-time
- AWS
- Agile
- AI
Senior Cloud Engineer
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €72,000–€134,000 a year
- Azure
- AWS
- Scripting
Senior Cloud Networking Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Lead Dev Ops Engineer: PGIM Ireland
Prudential —Letterkenny, County Donegal
- Full-time
- Azure
- DevOps
- Java
- Annual leave
UX Product Designer
Forcepoint International Technology Limited —Cork, County Cork
- Full-time
- Master's degree
- No degree
- AI
Quick apply
11d
Senior IT Security & Network Engineer / Architect 12-Month Contract | Dublin
Hadfield Green —DUBLIN 2, County Dublin
- Communication skills
- Python
Head of Cyber Security
BoyleSports —Dundalk, County Louth
- Hybrid work
- Oracle
- AWS
- No degree
Quick apply
Lead Dev Ops Engineer: PGIM Ireland
PGIM —Letterkenny, County Donegal
- Full-time
- Azure
- DevOps
- Java
- Annual leave
Sr. Engineer II - Windows Sensor (Remote, EUR)
CrowdStrike —Remote
- Full-time
- Remote
- Windows
- C++
- Agile
Lead Data Platform Engineer | PGIM
Prudential —Letterkenny, County Donegal
- Full-time
- Azure
- SQL
- Communication skills
- Annual leave
Lead Data Platform Engineer | PGIM
PGIM —Letterkenny, County Donegal
- Full-time
- Azure
- SQL
- Communication skills
- Annual leave

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Customer Success Manager

Expel -
Dublin, County Dublin

Quick apply

Job details

€57,100–€82,800 a year
8 days ago

Qualifications

Bachelor's degree
Account management

Full job description

Security teams are under pressure. They're stretched thin, expected to defend against increasingly sophisticated threats, and constantly asked to justify their budgets to leadership. When customers choose Expel, they're betting on us to be an indispensable part of how they operate — not a vendor they tolerate.

That's where you come in.

As a Customer Success Manager, you own the relationships that make that bet pay off. You're the person your customers trust, the one who knows their business well enough to anticipate what they need before they ask, and the one who can walk a CISO through a board-level conversation about security posture without missing a beat. You're not just managing accounts — you're the reason customers renew.

What Expel can do for you

Expel is a managed detection and response company doing things a bit differently. We're around 400 people, ~$120MM ARR, and still moving with the urgency of a startup. We're transparent with each other, we roll up our sleeves, and we treat people like people — including our customers.
For this role specifically, you'd be joining a team that takes the craft of customer success seriously. You'll work alongside Security Solutions Engineers and Technical Support Engineers who make you smarter, and you'll have the autonomy to actually build something with your accounts rather than just manage them.
This role is fully remote within the Republic of Ireland. Occasional travel to Expel HQ in Herndon, VA or to client sites may be required.

What you can do for Expel

Drive renewal rates toward 95%+ across your book of business by staying ahead of risk, building genuine relationships, and helping customers get measurable value from Expel
Own the business relationship with security leaders, key practitioners, and where possible, the people who hold the budget — and make sure they can articulate Expel's value to their own leadership
Lead business reviews (sync or async, depending on the account) that tie Expel's work directly to what the customer cares about
Spot and qualify expansion opportunities — cross-sells, upsells, overages — and hand them off to Account Executives to close
Orchestrate internal resources (SSEs, TSEs, Support, Product) to make sure nothing falls through the cracks when customers need something
Keep customers informed and calm during security incidents, coordinating with the SOC on the technical side while you handle the relationship
Forecast renewals accurately, support senior teammates on complex situations, and participate in an on-call rotation for escalations a few times a year

What you should bring with you

2+ years in customer success or account management
At least 2 years working in the security industry — whether in operations, consulting, GRC, incident response, or product
A track record of driving retention and spotting growth opportunities in B2B environments with multiple stakeholders
Bachelor's degree and/or relevant certifications are a plus
You know when to listen and when to recommend — and you're better at the former than most
You can flex your communication style from a technical practitioner conversation to a C-suite presentation without losing your thread
You understand the cybersecurity market: MDR, EDR, SIEM, NDR, the competitive landscape, and how a well-run security programme actually works
You're familiar enough with security frameworks (NIST CSF, etc.) and the attack lifecycle to field basic questions and know when to pull in deeper expertise
You can juggle a portfolio of accounts without letting anything slide

Additional notes

The base salary for this role is €57,100 - €82,800 + bonus and equity.

Work authorisation

This is a remote position on a fully remote team within Ireland.

Candidates must be legally authorised to work in the Republic of Ireland at the time of appointment. EU/EEA nationals, Swiss nationals, and UK citizens (per the Common Travel Area) do not require an employment permit. Non-EEA nationals require a valid employment permit or appropriate immigration permission. Expel Cybersecurity Limited does not currently sponsor employment permits.

Equal opportunities

Expel Cybersecurity Limited is committed to equal opportunities and will not discriminate on the basis of gender, civil status, family status, sexual orientation, religious belief, age, disability, race, or membership of the Traveller community, as defined by the Employment Equality Acts 1998–2015.

Expel Cybersecurity Limited respects employees' right to disconnect outside normal working hours in accordance with the Workplace Relations Commission Code of Practice on the Right to Disconnect (2021).

Our headquarters is in Herndon, Virginia (about 30 minutes drive from the US Capitol in Washington D.C.). While our HQ is in the U.S., we are a global company! Most of our team works remotely on a day-to-day basis, and we support collaboration through a variety of online tools designed for remote teamwork.

We come together as a team in Dublin when it makes sense to collaborate in-person, usually once per month. We also hold team touchdowns in Dublin three-to-four times per year, with guests from other Expel locations and team activities.

#LI-Remote

Quick apply

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