Find Admin support Jobs in Maynooth, Ke

Portfolio Specialist
Kone —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Microsoft Office
- No degree
Sales/Admin Co
Chadwicks Group —Clondalkin, County Dublin
- Full-time
- Administrative experience
- No degree
- IT
- Sick pay
2d
Community & Events Fundraiser - Dublin
ISPCC —Dublin, County Dublin
- €33,400 a year
- Part-time
- Microsoft Excel
- Marketing
- SharePoint
- Employee assistance program
- Sick pay
Quick apply
5d
Lead Software Engineer - AWS
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Oracle
- Java
- SQL
Clinical, Counselling or Educational Psychologist
Evolve Ireland —Blanchardstown, County Dublin
- €48,329.84–€103,420.11 a year
- Part-time
- Hybrid work
- Research
- Clinic
- Bachelor's degree
- Annual leave
Quick apply
Senior Onboarding Specialist, Italian & English Speaking - Dev/Implementation
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Project management
Sales Care Co-Ordinator
Beyond BMI —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Coffeeangel | Assistant Manager
Coffeeangel —DUBLIN 2, County Dublin
- Weekend availability
- Hospitality
- Management
- Mentoring
- Annual leave
- Sick pay
Quick apply
Executive Assistant
Newcode.ai —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Communication skills
Quick apply
9d
Software Development Engineer II, Transactional Data Storage
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Purchasing Administrator
DID Electrical —Lucan, County Dublin
- Full-time
- Employee discount
Quick apply
6d
Business Development Executive
apetito —Dublin, County Dublin
- Part-time
- Sales
- Marketing
- Customer service
- Annual leave
Financial Controller
Larian Studios —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Oracle
- Communication skills
Support Pharmacist - Trim - 4 days
Adrian Dunne Pharmacy Group —Trim, County Meath
- Part-time
- English
- Mentoring
- Communication skills
- Employee assistance program
Quick apply
Office Assistant
Titanbay —Dublin, County Dublin
- Part-time
- Office experience
Quick apply
Senior Product Designer – Inventory
Nory —Dublin, County Dublin
- Full-time
- Hybrid work
- Hospitality
- Restaurant management
- Food service
- Annual leave
- Work from home
3d
Privileged Access Management Engineer
American International Group UK Limited, Ireland Branch & AIG Europe S.A. (Ireland Branch) —DUBLIN 1, County Dublin
- Full-time
- Azure
- Oracle
- Windows
Quick apply
Graphic Designer
Richmond Marketing —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Social media management
- POS
Quick apply
5d
CRM Functional Lead — Microsoft Dynamics
Marsh —Dublin, County Dublin
- Full-time
- Azure
- Sales
- DevOps
HR Generalist
O'Callaghan Collection —Dublin, County Dublin
- Full-time
- Hospitality
- Hotel
- Presentation skills
- Free parking
- Referral programme
Quick apply

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Portfolio Specialist

Kone -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

English
Microsoft Office
Contract negotiation
Account management
Communication skills
Negotiation

Full job description

Purpose

The Portfolio Specialist role exists in KONE branch/region or central offices. The purpose of the role is to take care of core 1 and core 2 maintenance customers by upselling KONE Maintenance Solutions and leading contract renegotiations ensuring that we respond to their requirements and support them proactively. The Portfolio Specialist also supports maintenance and Operational teams (Supervisors & Maintenance Operations Managers) by creating tender documentation & support on service contract administration issues.

Customer Retention and Portfolio Growth

Driving execution of individual sales plan.
Contract profitability - Report review & creating plan to drive improvement
Growth – Driving Revenue and Margin % Growth within assigned portfolio
Creates value propositions with clearly described benefits of KONE solutions for customer’s needs including Digital Solutions i.e. 24/7 Connected Services.
General Sales administration responsibilities for all core 1 and 2 customers
Tendering - Completing the renegotiation tender documents on Renegs.
Customer contract query management handling.
Purchase Order (PO) follow up for maintenance contracts and call outs.
Ensuring contracts reaching renewal date are renegotiated using My PO.
KCC (KONE Care Contract - Nemo) tender preparation.
Opportunity/ lead creation VA and VBOR.
CRM funnel management.
Responsible for gathering relevant information about market and competitors while interacting with customers.
Insurance Report process – Supporting Customer Queries

Renegotiation and cancellation prevention

Supports and renegotiates expiring contracts proactively if any.
Responds and resolves cancellation risks – working closely with other functions i.e. Supervisors / THD/ Finance/ Admin
Defends price escalation and resolve issues.
Monitor and resolve suspended contracts if any.

Complaint and query handling

Solves complaints with the rest of KONE team.
Manages contract renegotiation queries.

Data quality and communications to ensure customer experience

Coordinates contract negotiation problems with supervisor and MOM.
Coordinates with supervisor and MOM problems with contract negotiations.
Monitors the leads contract renegotiation activities in CRM and assigns them to right person.
Follows customers not visited; calls and identifies level of satisfaction and opportunity.
Documents the customer and contact information, maintains customer data.

Key experiences & skills:

Account Management experience is essential.
Tendering experience.
Up selling/Solution selling.
Service industry experience is beneficial.
Contract administration.
Proficient in Microsoft Office & CRM.
Effective communication skills in English (written and spoken)
Customer centric mindset - desire to understand what creates value to our customers and courage to experiment and embrace innovate thinking.
Good negotiation and problem-solving skills.
Attention to detail.

We offer a competitive salary, 21 days holiday and 10 additional Bank Holidays, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lifts industry, Quarterly Commission, Hybrid working.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

Apply Now

Refine Your Search

admin support jobs in maynooth, ke

Portfolio Specialist

Sales/Admin Co

Community & Events Fundraiser - Dublin

Lead Software Engineer - AWS

Clinical, Counselling or Educational Psychologist

Senior Onboarding Specialist, Italian & English Speaking - Dev/Implementation

Sales Care Co-Ordinator

Coffeeangel | Assistant Manager

Executive Assistant

Software Development Engineer II, Transactional Data Storage

Purchasing Administrator

Business Development Executive

Financial Controller

Support Pharmacist - Trim - 4 days

Office Assistant

Senior Product Designer – Inventory

Privileged Access Management Engineer

Graphic Designer

CRM Functional Lead — Microsoft Dynamics

HR Generalist

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