Find Services specialist Jobs in Shannon, Ce

Senior Analyst,Transfer Agency
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
9d
Radiation Therapist - Limerick Cancer Centre
UPMC —Limerick, County Limerick
- €46,219.67–€67,695.06 a year
- On call
- Clinic
- Communication skills
- Annual leave
AML/KYC Risk Management and Outsourcing Specialist
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
8d
Resident Medical Officer Radiation Therapy - Limerick Cancer Centre
UPMC —Limerick, County Limerick
- €62,000–€70,000 a year
- Clinic
- Communication skills
- Time management
- Annual leave
Healthcare Assistant
Mowlam Healthcare —Adare, County Limerick
- Full-time
- English
- No degree
- Communication skills
- Employee assistance program
- Referral programme
Quick apply
10d
Head of Sales Operations
Wurth Ireland —Limerick, County Limerick
- Full-time
- Sales
- Marketing
- Analysis skills
Quick apply
14d
Senior Radiation Therapist - Limerick Cancer Centre
UPMC —Limerick, County Limerick
- €53,195.66–€69,136.16 a year
- On call
- Clinic
- Leadership
- Communication skills
- Annual leave
Consultant Urologist MW2026T19
Health Service Executive —Limerick, County Limerick
9d
Design Manager
Conack Construction —Limerick, County Limerick
- Full-time
- Construction experience
- Leadership
- Communication skills
Quick apply
2d
Clinical Nurse Specialist CNS Cardiovascular Disease Integrated Care HSEMW21026
Health Service Executive —Limerick, County Limerick
6d
Principal Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Limerick, County Limerick
- €67,150–€86,900 a year
- Full-time
- Analysis skills
- No degree
- Scripting
22h
Customer Service Specialist
The Peninsular and Oriental Steam Navigation Company —Limerick, County Limerick
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
1d
Sports Advisor
Intersport Elverys —Limerick, County Limerick
- Part-time
- Customer service
- Communication skills
- Store discount
- Employee assistance program
Quick apply
1d
Senior Consultant - Controls Data and AI, Chief Control Office
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Bachelor's degree
- AI
- Business
2d
Enhanced Nurse
Corlann —Limerick, County Limerick
- €38,166–€58,424 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance program
2d
Clinical Nurse Specialist CNS Pain Management HSEMW21126
Health Service Executive —Limerick, County Limerick
- Full-time
3d
AML/KYC Quality Control and Testing Specialist
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Clinical Nurse Specialist In Positive Behaviour Support, Adults with Intellectual Disability
Corlann —Limerick, County Limerick
- €62,078–€78,443 a year
- Full-time
- English
- Presentation skills
- No degree
8d
Managing Pharmacist - Glin
Allcare Pharmacy —Limerick, County Limerick
- Full-time
- Leadership
- Communication skills
- Employee assistance program
- Referral programme
Quick apply
14d
Software Architect
AMCS Group —Limerick, County Limerick
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
Quick apply

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Senior Analyst,Transfer Agency

Northern Trust Corp. -
Limerick, County Limerick

Apply Now

Job details

Full-time
9 days ago

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Communication skills

Full job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role/ Department:

Reporting to a Team Leader, this role is ideal for a high-performing customer service specialist with 4+ years of experience in a client-facing, operations or financial services environment. Your core responsibility will be to deliver an excellent experience for investors by handling queries across phone and email with professionalism, accuracy and care. As a Senior Analyst, you will also play an important role in supporting the wider team, helping to resolve complex queries, sharing your expertise, coaching colleagues and contributing to the overall quality and performance of the department.

The department provides third-party fund services to a broad range of fund management companies, covering key shareholder servicing activities including dealing, registration, settlements, distributions, commissions and statements. It is a busy, quality-focused environment where strong communication and sound judgement are essential.

The key responsibilities of the role include:

Deliver a high-quality service experience by responding to investor queries clearly, professionally and confidently across phone and email.
Handle queries accurately and in line with departmental procedures, controls and service level expectations.
Take ownership of more complex or escalated cases, using strong judgement and communication skills to drive resolution.
Complete your own tasks within agreed timelines, including quality control activities and outbound bank verification calls where required.
Contribute positively to team huddles, team meetings and day-to-day collaboration across the group.
Represent the team professionally in client meetings or visits when required.

Support the Team Leader in monitoring client-specific mailboxes and ensuring queries are completed within agreed service levels.
Act as a buddy or mentor to new team members, helping them build confidence, capability and knowledge.
Use your experience to identify opportunities to improve quality, simplify processes and strengthen how the team works.
Monitor trends in client queries and provide meaningful feedback or recommendations to support continuous improvement.
Prepare and distribute team statistics or reports as required.
Be a reliable point of support for colleagues, sharing knowledge and helping maintain a strong team culture.
Take on additional responsibilities that are appropriate to the role and support changing business needs.

Skills/ Qualifications:

The successful candidate will ideally bring:

4+ years of experience in customer service, investor servicing, client operations or a similar client-facing environment.
Strong written and verbal communication skills, with the ability to handle queries clearly, professionally and confidently.
A proven ability to work in a high-volume, deadline-driven environment while maintaining quality and attention to detail.
Experience dealing with complex queries, problem solving and taking ownership through to resolution.
Working knowledge of client and investor servicing, with fund administration or financial services experience considered a strong advantage.
A collaborative mindset and the confidence to support, guide and mentor others within the team.
Good working knowledge of Microsoft Office, including Excel and Word.
A motivated, proactive approach and a genuine commitment to delivering excellent service.

Work Authorization

Applicants must have the right to work in Ireland at the time of application and for the duration of employment.

Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.

Apply Now

Refine Your Search

services specialist jobs in shannon, ce

Senior Analyst,Transfer Agency

Radiation Therapist - Limerick Cancer Centre

AML/KYC Risk Management and Outsourcing Specialist

Resident Medical Officer Radiation Therapy - Limerick Cancer Centre

Healthcare Assistant

Head of Sales Operations

Senior Radiation Therapist - Limerick Cancer Centre

Consultant Urologist MW2026T19

Design Manager

Clinical Nurse Specialist CNS Cardiovascular Disease Integrated Care HSEMW21026

Principal Technical Support Engineer – Elastic Cloud Storage

Customer Service Specialist

Sports Advisor

Senior Consultant - Controls Data and AI, Chief Control Office

Enhanced Nurse

Clinical Nurse Specialist CNS Pain Management HSEMW21126

AML/KYC Quality Control and Testing Specialist

Clinical Nurse Specialist In Positive Behaviour Support, Adults with Intellectual Disability

Managing Pharmacist - Glin

Software Architect

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