Find Quality assurance Jobs in Dublin, D

Sub Saharan Africa-Quality & Policy Expert
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- Microsoft Excel
- English
- Quality control
1d
Quality Control Technician
Keogh’s —Oldtown, County Dublin
- No experience needed
- Quality control
- Organisational skills
Fixed term Quality Assurance Inspector
Smurfit Westrock —Glasnevin, County Dublin
- Full-time
- Bachelor's degree
10d
Quality Inspector
Fohntech Group —DUBLIN 15, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business & Test Analyst
Ayvens —Dublin, County Dublin
- Part-time
- Azure
- DevOps
- English
Global QC (Quality Control) Specialist (CL9)
Accenture —Dublin, County Dublin
- Full-time
- Management
- Sales
- Salesforce
7d
QA Inspector
Mercury Engineering —Leixlip, County Kildare
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Manager, Quality Assurance - GxP
PTC Therapeutics International Limited —DUBLIN 2, County Dublin
- Full-time
- Microsoft Office
- Bachelor's degree
- Mentoring
Quick apply
6d
QA Automation Engineer
Upland Software, Ireland —Dublin, County Dublin
- Azure
- Computer Science
- Engineering
QA Engineer - Fuze Services
LetsGetChecked —Dublin, County Dublin
- €47,900–€64,900 a year
- Computer Science
- English
- Master's degree
- Annual leave
- Employee assistance program
Safety Model Data Quality Assurance Analyst - Danish Speaking (12-Month Fixed Term Contract)
TikTok —Dublin, County Dublin
- Social media management
- English
- Project management
6d
Preventative Maintenance and Quality Technician-Dublin
Field Management Ireland —Dublin, County Dublin
- Overtime
- Sales
- No degree
- Cleaning
- Fuel card
Quick apply
8d
QA Engineer
Elwood Roberts —Dublin, County Dublin
- €40,000–€80,000 a month
- Full-time
- Computer Science
- Java
- SQL
Quick apply
QA Automation Engineer
ASSA ABLOY —DUBLIN 24, County Dublin
- Analysis skills
- JavaScript
- Scripting
Senior Quality Engineer
Jabil Circuit —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
Manager, Fund Accounting Quality Assurance
SEI Investments —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Communication skills
- Annual leave
8d
Mechanical QA/QC
MSR-FSR —Dublin, County Dublin
- €70,000–€80,000 a year
- Communication skills
- Outdoor work
Quick apply
QA Engineer
Holafly —Dublin, County Dublin
- Hybrid work
- Azure
- English
- SQL
- Annual leave
Test Automation Engineer
U.S. Bank National Association —DUBLIN 18, County Dublin
- €85,765–€100,900 a year
- Full-time
- Azure
- Java
- JavaScript
Quality Controller
Keelings —Saint Margaret's, County Dublin
- Full-time
- English
- Maths
- No degree
Quick apply
2d

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Sub Saharan Africa-Quality & Policy Expert

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time
€44,351 a year
1 day ago

Qualifications

Power BI
Microsoft Excel
English
Tableau
Quality control

Full job description

Overview:

Responsibilities:

Quality & Policy Expert SSA-Sub Saharan Africa

Are you ready to kick-start your career and take the next step in a dynamic, international environment? If you are passionate about quality standards, policy compliance, and delivering excellence — we’d love to hear from you!

Operational QPE – SSA

Salary - €44,351
Excellent benefits
Great internal growth path
On-site role in Dublin

Responsibilities to include but not be limited the following

Partner with Client internal teams to ensure that decisions made by Vendor’s content moderation staff are being regularly audited for accuracy and that performance feedback is being shared with the responsible teams
Support every aspect of internal audit quality from audit planning, implementation, feedback and re-audit as required.
Complete all audits in the required time frame and provide timely and usable feedback to ‘Agents’ to drive improved performance.
Proactively identify areas of our content policies/operational guidelines requiring training and coordinate findings with training partners to bridge knowledge gaps
Collaborate with relevant Operations team(s) and Quality Manager(s) for performance enhancement of personnel not meeting effectiveness metrics.
Become and remain knowledgeable about Client products and community standards, and serve as the expert to ensure awareness and understanding of Content Policy and Operational Guidelines, and reinforce associated changes to operations teams.
Make well balanced decisions related to effectiveness metrics, and personally driven to be an effective advocate for our community by reinforcing process and policy changes to operations teams.
Mentor new Quality & Policy Experts on the use of audit tools and systems
Develop process documentation and aggregate feedback about the functionality of audit tools Identify, aggregate, prioritise and report on inefficiencies and error trends in process/systems/tools/policy through root cause analysis, and suggest solutions through action plans
Recognise trends and patterns, and escalate issues regarding Client policy to the global team for mitigation
Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users
Work closely with Quality Leaders to develop and support the planning and design of improvement initiatives.

Must be fluent for SSA region

Recommended Qualifications

Passion for providing support to people with accuracy and empathy
2+ years' experience in a quality control environment
Agreed upon minimum English language test score, based upon mutually agreed external English language test or acceptable approved equivalent
Agreed upon minimum SSA language test score based upon mutually agreed external SSA language test or acceptable approved equivalent
Strong practical experience with Excel (Pivot Table, Charts, Statistical functions) is essential
Experience with Tableau/Power BI or other similar tools is a plus
Exceptional attention to detail and nuance
Demonstrated ability to perform well in a highly dynamic, rapidly changing environment
Strong critical thinking and problem-solving skill
Ability to multitask and work independently in an unstructured environment

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.]

Apply Now

Refine Your Search

quality assurance jobs in dublin, d

Sub Saharan Africa-Quality & Policy Expert

Quality Control Technician

Fixed term Quality Assurance Inspector

Quality Inspector

Business & Test Analyst

Global QC (Quality Control) Specialist (CL9)

QA Inspector

Senior Manager, Quality Assurance - GxP

QA Automation Engineer

QA Engineer - Fuze Services

Safety Model Data Quality Assurance Analyst - Danish Speaking (12-Month Fixed Term Contract)

Preventative Maintenance and Quality Technician-Dublin

QA Engineer

QA Automation Engineer

Senior Quality Engineer

Manager, Fund Accounting Quality Assurance

Mechanical QA/QC

QA Engineer

Test Automation Engineer

Quality Controller

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