Find Customer support Jobs in Limerick, Lk

Customer Experience Champion - OCS Limerick
PTSB —Limerick, County Limerick
- Sales
- Customer service
- English
7d
Senior IT Administrator
Hybrid Technology Partners —Limerick, County Limerick
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Croom Medical —Croom, County Limerick
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Quick apply
14d
Specialist – Front Office Solutions.
Northern Trust Corp. —Limerick, County Limerick
- Full-time
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Bars Manager
The Lakeside Hotel & Leisure Centre —Ballina, County Tipperary
- €40,000–€45,000 a year
- Weekend availability
- Management
- Hotel
- Supervising experience
- Flexitime
- Employee assistance program
Quick apply
4d
Senior Sales Representative / Business Development Manager
James Mc Mahon, Limited —Limerick, County Limerick
- Full-time
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- Microsoft Office
- Business development
- Employee assistance program
- Employee discount
Quick apply
Agricultural Sales Manager -Limerick
Tangerine Agriculture —Limerick, County Limerick
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Territory Manager in Training -Life Science
Ecolab Inc. —Limerick, County Limerick
- Full-time
- Customer service
- English
- Microsoft Office
- Life insurance
Key Account Manager
ZAGG Inc —Shannon, County Clare
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Head of Sales Operations
Wurth Ireland —Limerick, County Limerick
- Full-time
- Sales
- Marketing
- Analysis skills
Quick apply
14d
Customer Service Specialist
The Peninsular and Oriental Steam Navigation Company —Limerick, County Limerick
- Full-time
- Customer service
- English
- Microsoft Office
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18h
Senior Director - Indirect Sourcing
Verizon —Limerick, County Limerick
- Finance
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Sales Manager
Swanson Reed —Limerick, County Limerick
- Part-time
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Senior Sales Manager Healthcare
Fleming Medical Ltd —Limerick, County Limerick
- Hybrid work
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- Marketing
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- Life insurance
Quick apply
13h
L'Oréal Luxe Multi-Brand Beauty Advisor, Boots Limerick (22.5 Hours)
l'Oréal —Limerick, County Limerick
- Part-time
- Social media management
- Merchandising
- Annual leave
- Referral programme
Quick apply
Spa Therapist
No.1 Pery Square —Limerick, County Limerick
- Part-time
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Sr Consult, Client ServicesGFS
Northern Trust Corp. —Limerick, County Limerick
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Service Advisor
Dennehy Motors —Limerick, County Limerick
- Full-time
- Communication skills
Quick apply
Dior, Beauty Consultant, Part Time, Permanent
Brown Thomas Arnotts —Limerick, County Limerick
- Part-time
- Sales
- No degree
12h
Sales Assistant - Parkway, Limerick
JYSK —Limerick, County Limerick
- Weekend availability
- Employee assistance program
Quick apply
3d

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Customer Experience Champion - OCS Limerick

PTSB -
Limerick, County Limerick

Apply Now

Job details

Fixed term
7 days ago

Qualifications

Sales
Customer service
English
Leaving certificate
Customer segmentation
Clerical experience
Communication skills

Full job description

Post Date :

02-Jul-2026

Close Date :

16-Jul-2026

PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful.

As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers.

Responsibilities:

Support in the day to day operation of customer service within the branch.
Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions.
Take ownership and deal with customer queries in an effective, professional and compliant manner.
Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system.
Assist with sales campaigns including post sales fulfilment, administration and follow up tasks.
Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base.
Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards.

Requirements:

QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I.
If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience.
Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience
Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC)
Committed to and enjoys working in a sales environment

This is a 24 month FTC role based in Limerick (Onsite).

Is this you?

Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application.

We reserve the right to draw up a shortlist for interview.

The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.

Apply Now

Refine Your Search

customer support jobs in limerick, lk

Customer Experience Champion - OCS Limerick

Senior IT Administrator

Marketing Executive

Specialist – Front Office Solutions.

Bars Manager

Senior Sales Representative / Business Development Manager

Agricultural Sales Manager -Limerick

Territory Manager in Training -Life Science

Key Account Manager

Head of Sales Operations

Customer Service Specialist

Senior Director - Indirect Sourcing

Sales Manager

Senior Sales Manager Healthcare

L'Oréal Luxe Multi-Brand Beauty Advisor, Boots Limerick (22.5 Hours)

Spa Therapist

Sr Consult, Client ServicesGFS

Service Advisor

Dior, Beauty Consultant, Part Time, Permanent

Sales Assistant - Parkway, Limerick

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