Find Power platform lead consultant Jobs in Ireland

Director, Product Management - Agentforce Contact Center
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- JavaScript
- No degree
Data & AI Consultant – Associate Director - ROI / Belfast
Grant Thornton —Dublin, County Dublin
- Full-time
- Azure
- SQL
- Business development
9d
New Business Sales Consultant
OneAdvanced —Dublin, County Dublin
- Hybrid work
- Business development
- Negotiation
- Annual leave
- Employee assistance program
Senior D365 Business Systems Analyst
Kepak Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Agile
- Manufacturing
- Employee discount
- Referral programme
Quick apply
1d
Senior Radiographer MRI - UPMC Whitfield Hospital, Waterford
UPMC —Waterford, County Waterford
- €59,045.21–€68,374.11 a year
- On call
- Management
- Clinic
- Leadership
- Annual leave
Product Specialist/Solution Architect
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Master's degree
- JavaScript
Success Architect - Industries cloud
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Communication skills
Civil/Structural Engineer, Field Services Engineering - Civil, Structural & Architectural, Data Center Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Analysis skills
Senior Project Manager
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- ERP systems
Quick apply
1d
Customer Success Manager
Salesforce —Dublin, County Dublin
- Weekend availability
- Sales
- Salesforce
- No degree
1d
Senior Business Analyst
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Bachelor's degree
Quick apply
6d
Technical Account Manager, Enterprise Support, Strategic Industries, Energy
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- English
- AWS
- Leadership
- Employee assistance program
3d
Senior Data Centre Design Manager, Data Centre Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Project management
10d
Senior Architect, Global Engineering Strategy
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Maintenance
1d
Mechanical Design Engineer
Mercury Engineering —Dublin, County Dublin
- Plumbing
- No degree
- Mentoring
Senior Success Architect - Service Cloud
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- AI
Solution Architect
Codec —Dublin, County Dublin
- Hybrid work
- Azure
- Oracle
- No degree
Quick apply
Senior Civil Engineer , Data Centre Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Microsoft Office
Senior Radiographer - Cath Lab, 11 Month FTC - UPMC Whitfield Hospital, Waterford
UPMC —Waterford, County Waterford
- €59,045.21–€68,374.11 a year
- On call
- Management
- Clinic
- Leadership
- Annual leave
Senior Success Architect- Health and life Sciences Industry
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Communication skills

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Director, Product Management - Agentforce Contact Center

Salesforce -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Salesforce
JavaScript
Scripting
Leadership
Python

Full job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience
Agentforce Contact Center is Salesforce's native, agentic platform bringing together voice, digital channels, and real-time CRM data to transform how enterprises connect with their customers. Based in Dublin, Ireland, this is a high-impact individual contributor role at the intersection of product management, field engagement, and customer success — where your technical depth and customer focus directly shape how enterprises deploy and scale agentic contact center experiences at a global level.

What You'll Actually Be Doing

Own the technical architecture for complex Agentforce Contact Center deployments, from initial design through go-live, including architectural reviews, workshops, and proof-of-concept builds with enterprise customers and prospects.
Partner with sales, customer success, and professional services to ensure customers realise full value from Agentforce Voice, digital channels, and agentic-led experiences — serving as the escalation point for complex implementation challenges.
Translate field learnings, customer blockers, and deployment patterns into structured feedback that directly influences the Agentforce Contact Center roadmap and product direction.
Represent Agentforce Contact Center at Dreamforce, World Tour, customer advisory boards, and industry conferences through reference architectures, solution briefs, and best practice content.

You're Our Person If...

You have 7+ years of hands-on experience in enterprise contact center architecture or deployment, including at least 2 years leading complex, multi-stakeholder implementations across voice, digital channels, and CRM integrations.
You bring 5+ years in a customer-facing technical role — solutions architect, technical consultant, or equivalent — with demonstrated ability to lead architectural conversations with both engineering teams and executive stakeholders.
You have deep expertise in contact center platforms (CCaaS), communications protocols (SIP, WebRTC), CRM integration patterns, and agentic AI or conversational automation at enterprise scale.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Even Better If...

You have hands-on experience with Salesforce Service Cloud, Agentforce, or Salesforce Contact Center (formerly Service Cloud Voice).
You have scripting or coding experience (Python, JavaScript, Apex, or similar) for integration and automation use cases.
You hold Salesforce certifications (Service Cloud Consultant, Agentforce Specialist, or equivalent) or equivalent contact center platform certifications.
You have experience working within or alongside a product organisation, influencing roadmap through field insights.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Apply Now

Refine Your Search

power platform lead consultant jobs in ireland

Director, Product Management - Agentforce Contact Center

Data & AI Consultant – Associate Director - ROI / Belfast

New Business Sales Consultant

Senior D365 Business Systems Analyst

Senior Radiographer MRI - UPMC Whitfield Hospital, Waterford

Product Specialist/Solution Architect

Success Architect - Industries cloud

Civil/Structural Engineer, Field Services Engineering - Civil, Structural & Architectural, Data Center Engineering

Senior Project Manager

Customer Success Manager

Senior Business Analyst

Technical Account Manager, Enterprise Support, Strategic Industries, Energy

Senior Data Centre Design Manager, Data Centre Design Engineering

Senior Architect, Global Engineering Strategy

Mechanical Design Engineer

Senior Success Architect - Service Cloud

Solution Architect

Senior Civil Engineer , Data Centre Design Engineering

Senior Radiographer - Cath Lab, 11 Month FTC - UPMC Whitfield Hospital, Waterford

Senior Success Architect- Health and life Sciences Industry

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