Find Senior client advisor Jobs in Dublin, D

Operations Leader Life and Pensions
WTW —Dublin, County Dublin
- Full-time
- Hybrid work
- Annual leave
14d
Director, Employee Benefits Consulting
WTW —Dublin, County Dublin
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
Global Head of Talent Acquisition
Mercury Engineering —Dublin, County Dublin
- Master's degree
- Bachelor's degree
- Business
Senior Claims Specialist
Howden Group Holdings —Dublin, County Dublin
- Full-time
- Data analysis skills
- IT
- Negotiation
12d
Senior Health & Safety Advisor
Ayrton Group —Dublin, County Dublin
- No degree
- Organisational skills
- Construction
Rent Review Surveyor
Savills Ireland —Dublin, County Dublin
- Analysis skills
- Presentation skills
- Negotiation
Health & Safety Lead
Dublin Simon Community —Smithfield, County Dublin
- €60,000–€80,000 a year
- Annual leave
- Sick pay
7d
Finance Business Partner - Senior Associate
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Manager, Client Partners
Artomatix Limited —Dublin, County Dublin
- Full-time
- English
- Leadership
- Annual leave
- Employee assistance program
8d
Senior Project Scheduling Lead
DPS Group —Dublin, County Dublin
- Engineering
- Construction Management
New Business Account Director Ireland
Ekco —Dublin, County Dublin
- Hybrid work
- Sales
- Salesforce
- Bachelor's degree
- Annual leave
- Employee assistance program
Quick apply
Principal, Change Management (Life Sciences) - London or Dublin
Gate One —Dublin, County Dublin
- Hybrid work
- Business development
- Mentoring
- Communication skills
14d
Asset Information Associate/ Senior Associate
PIMCO —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Master's degree
- SQL
Customer Success and Key Accounts Director - Ireland
PA Media —Dublin, County Dublin
- Full-time
- Social media management
- Business development
- Communication skills
Quick apply
Associate Director - Privacy Technologies
Grant Thornton —Dublin, County Dublin
- Full-time
- Azure
- Master's degree
- AI
Risk Lead - Infrastructure
Turner & Townsend —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
Senior Account Executive, Mid-Market Sales, Google Customer Solutions, Dutch (English, Dutch)
Google —Dublin, County Dublin
- €114,000–€117,000 a year
- Full-time
- Sales
- English
- Presentation skills
QHSE Manager - Maternity Cover
Mitie —Dublin, County Dublin
- €60,000 a year
- Full-time
- Organisational skills
- Construction
- Leadership
- Annual leave
- Employee assistance program
Quick apply
2d
HR Technology | Director/Senior Manager | Technology Consulting | Advisory
PwC —Dublin, County Dublin
- Full-time
- Oracle
- Master's degree
- Bachelor's degree
Finance ERP Transformation Director, Government & Public Services
Deloitte —Dublin, County Dublin
- €110,500 a year
- Full-time
- Oracle
- ERP systems
- AI
12d

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Operations Leader Life and Pensions

WTW -
Dublin, County Dublin

Apply Now

Job details

Full-time
14 days ago

Benefits

Annual leave

Qualifications

CPC Card

Full job description

Description

WTW Ireland is hiring for an Operations Leader - a pivotal leadership role at the heart of Life and Pensions Financial Advice Delivery. This role combines operational excellence, regulatory oversight, and people leadership to drive outstanding client outcomes in a highly regulated environment.

You will lead the delivery, governance, and operational performance of financial advice services, ensure quality, consistency, and scalability, while maintaining robust risk and compliance frameworks. Operating with a high degree of autonomy, you will hold end-to-end accountability for client delivery, operational governance, and team performance.

Blending strategic oversight with hands-on leadership, you will build and develop a high-performing team, fostering a culture of accountability, continuous improvement, and client focus. As a key interface between advisory, operations, risk, and senior leadership, you will influence decision-making and ensure alignment between commercial objectives and regulatory expectations.

This role offers significant scope and visibility, playing a critical part in shaping the future of financial advice operations across Life and Pensions. This is a hybrid role requiring one day per week in our Dublin office to collaborate closely with colleagues and key stakeholders.

The Role

Operational & Project Leadership

Act as an escalation point for operational and delivery issues.
Build and maintain ongoing relationships with Insurers to ensure best in class service delivery
Act as business owner for various applications, tools and websites
Represent Life and Pensions Financial Advice on various committees and projects in Ireland and potentially in a European setting
Provide ongoing management information reporting on KPI’s as identified by the Willis Towers Watson Life and Pensions Board
Provide senior oversight of complex member advice projects.
Chair and lead delivery, project review, and support forums.

Governance, Risk & Regulatory Oversight

Ensure adherence to regulatory, governance, and risk management requirements.
Lead Operational Resilience planning and tracking activities.
Oversee complaints governance and control frameworks.
Hold supplier and third-party risk responsibilities, including Business Supplier Owner duties where applicable.
Work closely with Compliance Team to translate regulatory developments (GDPR, CPC, AI regulation) into operational controls.

People Leadership & Management

Act as Hiring Manager for operational and advisory support roles.
Provide leadership, guidance, and oversight to team members.
Develop and maintain job descriptions, skills matrices, and role profiles.
Contribute to succession planning and talent development.
Complete quarterly User Access Recertification and maintain access controls.

Process Design & Continuous Improvement

Oversee design and maintenance of procedure manuals and operational checklists.
Support external and internal audits and excellence programmes.
Drive continuous improvement across operational processes.
Ensure documentation standards meet regulatory and internal requirements.

Stakeholder Management

Engage with senior internal stakeholders across advisors, operations, and governance.
Represent the business at governance forums and industry events.
Provide senior level input into planning and decision-making forums.

Qualifications

What you'll bring

Significant experience in the operational management of a financial advisory or regulated financial services business.
Qualified Financial Adviser (QFA) or equivalent professional qualification
Proven ability to operate at a senior level, combining operational leadership with people management and team development.
Strong track record of owning delivery and governance outcomes within complex, regulated environments.
Deep understanding of regulatory frameworks, risk management, and governance, with the ability to embed effective and scalable controls.
Experience influencing and advising senior leadership on operational, regulatory, and risk matters.
Strong stakeholder management skills, with the ability to collaborate and influence across advisory, operations, and risk functions.
Commercially aware, with the ability to balance client outcomes, operational performance, and regulatory requirements.

What we offer
At WTW Ireland, your wellbeing comes first. Depending on your role, you'll receive 25 days of annual leave with the option to add 5 extra days—giving you plenty of time to rest and recharge. You'll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support and a dedicated volunteer day. Customise additional flexible benefits with extras like our share scheme, cycle-to-work programme, and enhanced optical cover. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected]

Apply Now

Refine Your Search

senior client advisor jobs in dublin, d

Operations Leader Life and Pensions

Director, Employee Benefits Consulting

Global Head of Talent Acquisition

Senior Claims Specialist

Senior Health & Safety Advisor

Rent Review Surveyor

Health & Safety Lead

Finance Business Partner - Senior Associate

Manager, Client Partners

Senior Project Scheduling Lead

New Business Account Director Ireland

Principal, Change Management (Life Sciences) - London or Dublin

Asset Information Associate/ Senior Associate

Customer Success and Key Accounts Director - Ireland

Associate Director - Privacy Technologies

Risk Lead - Infrastructure

Senior Account Executive, Mid-Market Sales, Google Customer Solutions, Dutch (English, Dutch)

QHSE Manager - Maternity Cover

HR Technology | Director/Senior Manager | Technology Consulting | Advisory

Finance ERP Transformation Director, Government & Public Services

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