Find Customer service Jobs in Limerick, Lk

Customer Service Specialist
The Peninsular and Oriental Steam Navigation Company —Limerick, County Limerick
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
1d
Specialist – Front Office Solutions.
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Accounting
Full-Time Fitness Sport Advisor (Sales Assistant)
Decathlon UK —Limerick, County Limerick
- €14.15 an hour
- Part-time
- Communication skills
2d
Product Manager
Analog Devices —Limerick, County Limerick
- Full-time
- Master's degree
- Bachelor's degree
- Electrical Engineering
L'Oréal Luxe Multi-Brand Beauty Advisor, Boots Limerick (22.5 Hours)
l'Oréal —Limerick, County Limerick
- Part-time
- Social media management
- Merchandising
- Annual leave
- Referral programme
Quick apply
Agricultural Sales Manager -Limerick
Tangerine Agriculture —Limerick, County Limerick
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Territory Manager in Training -Life Science
Ecolab Inc. —Limerick, County Limerick
- Full-time
- Customer service
- English
- Microsoft Office
- Life insurance
Marketing Executive
Croom Medical —Croom, County Limerick
- Sales
- Marketing
- Social media management
Quick apply
14d
Service Advisor
Dennehy Motors —Limerick, County Limerick
- Full-time
- Communication skills
Quick apply
Senior Creative Designer
Analog Devices —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- AI
- Marketing
Sales Manager
Swanson Reed —Limerick, County Limerick
- Part-time
- Sales
Bars Manager
The Lakeside Hotel & Leisure Centre —Ballina, County Tipperary
- €40,000–€45,000 a year
- Weekend availability
- Management
- Hotel
- Supervising experience
- Flexitime
- Employee assistance program
Quick apply
4d
Head of Sales Operations
Wurth Ireland —Limerick, County Limerick
- Full-time
- Sales
- Marketing
- Analysis skills
Quick apply
14d
Senior Sales Representative / Business Development Manager
James Mc Mahon, Limited —Limerick, County Limerick
- Full-time
- Sales
- Microsoft Office
- Business development
- Employee assistance program
- Employee discount
Quick apply
Dior, Beauty Consultant, Part Time, Permanent
Brown Thomas Arnotts —Limerick, County Limerick
- Part-time
- Sales
- No degree
21h
Key Account Manager
ZAGG Inc —Shannon, County Clare
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Sales Assistant - Parkway, Limerick
JYSK —Limerick, County Limerick
- Weekend availability
- Employee assistance program
Quick apply
4d
Sales & Events Manager
Aramark —Limerick, County Limerick
- CRM software
- Hospitality
- Sales
2d
Senior Director - Indirect Sourcing
Verizon —Limerick, County Limerick
- Finance
- Master's degree
- Analysis skills
Sr Consult, Client ServicesGFS
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- No degree
- Banking

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Customer Service Specialist

The Peninsular and Oriental Steam Navigation Company -
Limerick, County Limerick

Quick apply

Job details

Full-time
1 day ago

Qualifications

Customer service
Supply chain
English
Microsoft Office
Communication skills

Full job description

We have an exciting opportunity for a Customer Service Specialist to join our team on a 12 month FTC. As Customer Service Specialist, you will work as part of the DP World Control Tower team, based in Limerick. You will liaise with management, internal support teams and warehouse operations within DP World – along with key account customer staff and our 3rd party carriers in managing day to day customer support activities. You will be handling complex queries and focussing on driving high levels of customer satisfaction. In this role you will provide customer support ensuring all process, system, carrier and other issues impacting customer shipments and delivery performance are resolved per agreed SLA’s.

How you will contribute

Owning, logging & ensuring all daily customer services contacts & queries received via telephone & email are worked through to resolution per strict SLA’s.
Strong focus on communication and ensuring that any systems/operational issues impacting customer shipments are proactively reported to the relevant DP World & customer teams and tracked through to resolution.
Compiling, reviewing and actioning reporting suites for our key account customer and DP World business per KPI requirements.
Actioning customer complaints received ensuring that detailed and accurate root cause/corrective actions are implemented, formally documented and submitted to the customer.
Carrier management including tracking open customer orders through to delivery/return/claim and actioning exceptions as they arise.
Carrier performance reporting against agreed KPI’s and actioning trends for root cause & corrective actions.
Participating in weekly carrier & customer task meetings along with monthly reviews & QBR’s.
Self-billing including compiling and managing all billing activities for all carrier and customer transactions.
Providing daily/weekly/monthly reporting suite from the DP World TMS system per required customer & carrier customised reporting requirements.
Participating in DP World Control Tower / customer projects.

What you will bring

Fluency in oral & written English is essential.
Previous experience of at least two years in customer service, with a preference for candidates who have worked in a logistics or supply chain environment.
Strong communication skills, with the ability to effectively convey information and resolve issues with customers and internal teams.
Excellent problem-solving abilities, with a proactive and solution-oriented approach to customer inquiries and challenges.
Detail-oriented and organised, with the ability to multitask and prioritise tasks in a fast-paced environment.
Proficiency in Microsoft Office Suite and experience with CRM or ticketing systems.
Ability to work as part of a team and assist other team members during peak volume and holiday periods.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

#LI-JH1

Quick apply

Refine Your Search

customer service jobs in limerick, lk

Customer Service Specialist

Specialist – Front Office Solutions.

Full-Time Fitness Sport Advisor (Sales Assistant)

Product Manager

L'Oréal Luxe Multi-Brand Beauty Advisor, Boots Limerick (22.5 Hours)

Agricultural Sales Manager -Limerick

Territory Manager in Training -Life Science

Marketing Executive

Service Advisor

Senior Creative Designer

Sales Manager

Bars Manager

Head of Sales Operations

Senior Sales Representative / Business Development Manager

Dior, Beauty Consultant, Part Time, Permanent

Key Account Manager

Sales Assistant - Parkway, Limerick

Sales & Events Manager

Senior Director - Indirect Sourcing

Sr Consult, Client ServicesGFS

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