Find Internal it Jobs in Cork, C

Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Quality Control Supervisor
Hovione —Cork, County Cork
- English
- No degree
- Quality control
Transmission and Distribution Opportunities
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Support Engineer IAM ( OneLogin)
One Identity —Cork, County Cork
- Full-time
- Azure
- Salesforce
- Windows
Retail Online Production Support Analyst
Apple —Cork, County Cork
- Weekend availability
- Communication skills
5d
Qualified Person
Hovione —Cork, County Cork
- Marketing
- English
- Recruiting
Project Developer (M/F)
Amarenco —Cork, County Cork
- Analysis skills
- Project management
- Communication skills
IT Portfolio Delivery Manager
Synergy Flavors —Cork, County Cork
- Full-time
- IT
- Leadership
- Communication skills
IT Portfolio Delivery Manager
Carbery —Cork, County Cork
- Full-time
- IT
- Leadership
- Communication skills
Operational Excellence Principal
Hovione —Cork, County Cork
- Engineering
- English
- Microsoft Office
IT Integration Architect
Musgrave —Cork, County Cork
- Azure
- Analysis skills
- IT
Quick apply
GLIMS in Pharma
Westbourne IT Global Services —Cork, County Cork
- Full-time
- Hybrid work
- Computer Science
- SQL
- Communication skills
Quick apply
Assistant Night Manager
Dalata —Cork, County Cork
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance program
Quick apply
8d
Business Development Representative (BDR)
MCM Field Marketing —Cork, County Cork
- €32,000–€33,000 a year
- Full-time
- Merchandising
- English
- Organisational skills
- Sick pay
Quick apply
3d
Floating Bank Teller
EBS —Cork, County Cork
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance program
Quick apply
6h
Lab IT Desktop Support Engineer
Catalyx —Cork, County Cork
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
Customer Care Administrator
Movelocity Home Delivery —Glanmire, County Cork
- €27,000–€32,000 a year
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
3d
Senior Building Management Systems Engineer
Schneider Electric —Cork, County Cork
- Full-time
- English
- No degree
- HVAC
- Annual leave
- Employee assistance program
5d
Software Engineer - Triage Intelligence and Debug Engineering
Apple —Cork, County Cork
- AI
- Python
1d
Strategy & Capabilities Manager
PepsiCo —Cork, County Cork
- Finance
- Master's degree
- Analysis skills
14d

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Level 2 Engineer

Ekco -
Cork, County Cork

Quick apply

Job details

Qualifications

Microsoft Windows Server
Customer service
Windows
Sonicwall
Firewall
DHCP
IT support
DNS
IT
TCP/IP
Communication skills
Intune
Time management
VPN

Full job description

About Ekco

Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.

️ In a few words, we take businesses to the cloud and back!

We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, South Africa, Malaysia & Ireland.

The Role

As a Level 2 Service Desk Engineer, you will provide advanced technical support to end users across multiple client environments. You will handle escalations from Level 1 engineers, troubleshoot more complex issues, and work closely with Level 3 engineers and senior staff for problem resolution. This role requires strong communication and time management skills, a good technical expertise, and the ability to balance multiple priorities in a fast-paced MSP environment. Opportunities: Strong professional growth development opportunities to avail off for career growth. Continuous learning and participation in training program pathways and certification are available. Exposure to large variety of dynamic IT infrastructures, new technologies and services.

Key Responsibilities

Provide 2nd-line support for escalated incidents, priority incidents and service requests.
Diagnose and resolve hardware, software, security and network issues that cannot be resolved at Level 1.
Support both Windows desktop and server environments, Microsoft 365, our internal service offerings and customer business applications.
Perform user and system administration (AD, 365 Exchange, M365, Intune, backups, security tools).
Document solutions, update knowledgebase articles, and provide feedback to improve Level 1 efficiency.
Provide support for internal network, internet services and firewall gateways (VPNs, IPVSec, DHCP, DNS, VLANs).
Assist with patching, monitoring alerts, and basic firewall/switch configuration as required.
Backup troubleshooting (Veeam, Datto)
Escalate unresolved issues to Level 3 or vendor support, ensuring proper documentation.
Identify and implement process improvements, enhance service delivery offerings
Maintain effective time management and ticket handling practices and procedures
Maintain strong customer service focus when dealing directly with end users.

Requirements

2–4 years’ experience in an IT support technician role, preferably in an MSP or internal IT team.
Strong knowledge of Windows 10/11, Windows Server, Windows Server administrative tools, and Microsoft 365.
Experience with remote monitoring and management (RMM) tools.
Experience with firewall support and administration (DELL SonicWALL preferable)
Experience in backup software and configuration
Understanding of networking fundamentals (TCP/IP, DHCP, DNS, VPN).
Strong written and verbal communication skills. Excellent customer service skills.
Excellent teamwork skills and user initiative

• Innovative thinking skills and logical problem solving • Customer service focused

Relevant certifications (CompTIA+ Network+/Security+, Microsoft Associate Fundamentals, ITIL Foundation) desirable.

Quick apply

Refine Your Search

internal it jobs in cork, c

Level 2 Engineer

Quality Control Supervisor

Transmission and Distribution Opportunities

Support Engineer IAM ( OneLogin)

Retail Online Production Support Analyst

Qualified Person

Project Developer (M/F)

IT Portfolio Delivery Manager

IT Portfolio Delivery Manager

Operational Excellence Principal

IT Integration Architect

GLIMS in Pharma

Assistant Night Manager

Business Development Representative (BDR)

Floating Bank Teller

Lab IT Desktop Support Engineer

Customer Care Administrator

Senior Building Management Systems Engineer

Software Engineer - Triage Intelligence and Debug Engineering

Strategy & Capabilities Manager

I want to receive the latest job alerts for internal it in cork, c

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